Corwin Ford of Tri Cities - Service Center

Oil change After making an appointment for an oil change I went to the center and they took our car in and they were very nice and welcoming.they were very profe After making an appointment for an oil change I went to the center and they took our car in and they were very nice and welcoming.they were very professional and it was a pleasant experience. More

Brake service I thought I needed brakes flushed but turned out brake booster was bad. Victor and Freddy did a fantastic job “sneaking” my car in that same day. Ther I thought I needed brakes flushed but turned out brake booster was bad. Victor and Freddy did a fantastic job “sneaking” my car in that same day. There was a snag with the brakes (they were locked) when I left with the car. Freddy quickly got me a tow back to the shop and had a loaner all ready to go. It was a Friday afternoon. Everyone made sure i was not “stranded” and made extra sure there were no issues when it came back with the “new” problem. More

30 K mile maintenance zervice Service was quick and though. Recommendations from service tech were greatly appreciated. Waiting area was very clean and comfortable. Having coffe Service was quick and though. Recommendations from service tech were greatly appreciated. Waiting area was very clean and comfortable. Having coffee available was much appreciated. More

Great service They were Polite, clean, and efficient. They told me that it would take about 2-3 hours due to the volume. However, they were able to squeeze me in so They were Polite, clean, and efficient. They told me that it would take about 2-3 hours due to the volume. However, they were able to squeeze me in sooner. They were also very attentive to my comfort and service needed. More

Great job You guys did a very great job I will continue to bring car in to be serviced. You guys keep up the good work. Thanks You guys did a very great job I will continue to bring car in to be serviced. You guys keep up the good work. Thanks More

Fabulous customer service! Junior made the difference in our service visit. He was accommodating in my request for a loaner car, even though we had not pre-arranged it. Being Junior made the difference in our service visit. He was accommodating in my request for a loaner car, even though we had not pre-arranged it. Being from Walla Walla, I was thankful this was possible. He also got our vehicle in quickly, recognizing we were from out of town. The service desk team were also very helpful and friendly. Thanks so much for a great vehicle repair experience - it's so nice to be able to say that! More

really easy Really pleasant people behind the desk. David even asked for info on my trucks brakes for me, because I wanted to make sure they would be safe. I al Really pleasant people behind the desk. David even asked for info on my trucks brakes for me, because I wanted to make sure they would be safe. I always feel like they take good care of me. More

60,000 mile service I took my 2012 Escape Hybrid in for the 60,000 mile service. It was scheduled and they took it in right on schedule, and got it out reasonably quickl I took my 2012 Escape Hybrid in for the 60,000 mile service. It was scheduled and they took it in right on schedule, and got it out reasonably quickly. (This is an improvement from the past.) More

Javier always gives us great customer service When we go to corwin Ford, there's only one person in the service dept we talk to...Javier has been taking care of us for years and as long as he's st When we go to corwin Ford, there's only one person in the service dept we talk to...Javier has been taking care of us for years and as long as he's still around, we will continue to come back! More

Very caring customer service people. I brought my Ford Transit in for a Check Engine light issue. They discovered the problem immediately and took care of it to get me back on the road a I brought my Ford Transit in for a Check Engine light issue. They discovered the problem immediately and took care of it to get me back on the road as soon as possible. I would highly recommend Corwin Ford for your vehicles service needs. More