Corwin Ford of Tri Cities - Service Center

A great experience THEY DID A GOOD JOB AND i DID NOT HAVE TO COME BACK TO GOT ANY THING RE DONE AND BOTH ARE GREAT WORKERSTO HAVE. THEY DID A GOOD JOB AND i DID NOT HAVE TO COME BACK TO GOT ANY THING RE DONE AND BOTH ARE GREAT WORKERSTO HAVE. More

poor service We had our car serviced for a noise on fan and had to wait on car part. They said we needed an oil change so we said go ahead but I'm not sure what t We had our car serviced for a noise on fan and had to wait on car part. They said we needed an oil change so we said go ahead but I'm not sure what the milage was since the car was there and I could not see the sticker. They were suppose to rotate the tires. When I got it home one tire had a crack in whitewall. It should have been seen since they noted we would need new tires soon. We took the car to Les Schaub to look at and possibly fix. They called and said that this tire could not be repaired and would have to be replaced. Then they called back and said we had 3 different brand tires on the car and all 4 had to be the same on the SUV. The car was brand new when we drove it off the lot and has only been serviced there. We had to replace all 4 tires at a cost to us of $1300. More

Great Service Experience I have a 2002 Excursion and a 98 Escort, lots of miles. I spent about 3 Grand last year on both. Javier Guittierez made it more than bearable. Great I have a 2002 Excursion and a 98 Escort, lots of miles. I spent about 3 Grand last year on both. Javier Guittierez made it more than bearable. Great service Writer. More

Quick and professional! My service manager was great, he showed me other products and took the time to explain and compare. I’m no certain of my Service Managers name but all My service manager was great, he showed me other products and took the time to explain and compare. I’m no certain of my Service Managers name but all who worked me were great. The only complaint I have is the “ car wash” and I use that term very loosely. I swear it came out dirtier than when it went in. Extremely disappointed. More

tranmission repaire I was having shifting issues with my ford pickup. I called Freddy let him know what was going on. I brought my truck to corwin ford the mechanic dro I was having shifting issues with my ford pickup. I called Freddy let him know what was going on. I brought my truck to corwin ford the mechanic drove with me saw what the truck was doing got my truck in right away. fixed it.. I was truly happy with the work they did. Freddy service writer went above and be on. customer service was out standing Thank You for all the work . More

Pleasure doing business Got the truck in for 30,000 mile service right away. Didn't have to wait long. Staff friendly. Coffee shop girl very nice and friendly. Got the truck in for 30,000 mile service right away. Didn't have to wait long. Staff friendly. Coffee shop girl very nice and friendly. More

Positive Experienc The manager was very polite and helpful, he explained everything to me and my service was actually performed in less than the amount of time he origin The manager was very polite and helpful, he explained everything to me and my service was actually performed in less than the amount of time he originally quoted. More

Great people at Corwin FORD! Charles and Jesse and the boys at the Quick Lane Service station were wonderful, efficient and professional with their assistance. Thank you guys! Ke Charles and Jesse and the boys at the Quick Lane Service station were wonderful, efficient and professional with their assistance. Thank you guys! Keep up the good work. More

Good service Cory attentive when I first arrived. Not sure why it took 5 hrs to re-seal a door seal. I'm glad I didn't wait. Courtesy van is an added service, mu Cory attentive when I first arrived. Not sure why it took 5 hrs to re-seal a door seal. I'm glad I didn't wait. Courtesy van is an added service, much appreciated. More