Corwin Ford of Tri Cities - Service Center

Quick Lane service for my F450 Visit took a bit longer than I expected, as I had an appointment. However, it WAS very busy and everyone was doing their best to make everyone’s visi Visit took a bit longer than I expected, as I had an appointment. However, it WAS very busy and everyone was doing their best to make everyone’s visit comfortable and complete. No complaints from me!! More

Excellent customer service!!! Victor Sifuentez was very courteous and provided an excellent customer service experience when I took my vehicle in for rountine maintenance at Corwin Victor Sifuentez was very courteous and provided an excellent customer service experience when I took my vehicle in for rountine maintenance at Corwin Ford’s Quick Lane Service Center. More

Fast, efficient, thorough and friendly When I checked in for an unscheduled oil change, I was told that there would be an hour and a half wait because they were quite busy. In less than ha When I checked in for an unscheduled oil change, I was told that there would be an hour and a half wait because they were quite busy. In less than half that time, my service was complete and they had washed the car, as well. More

Great job. Finished earlier than projected. Helped a lot! Finished warranty work earlier thn projected...that really helped. Great job by all employees. I appreciated that they could accomplish the work o Finished warranty work earlier thn projected...that really helped. Great job by all employees. I appreciated that they could accomplish the work one day earlier than projected. More

Corwin has excellent fast service. n friendly staff Corwin has fast friendly service . along with nice waiting areas . fresh coffee n foods while waiting. The staff are always quick and helpful. Ill co Corwin has fast friendly service . along with nice waiting areas . fresh coffee n foods while waiting. The staff are always quick and helpful. Ill continue to do my business with them. More

Fuel pump Unhappy my truck needed a fuel pump at 35,000 miles but glad it still had a warranty. The service was great and junior was great to deal with. Unhappy my truck needed a fuel pump at 35,000 miles but glad it still had a warranty. The service was great and junior was great to deal with. More

Love the service. They took care of our needs quickly. They were friendly and informative. We have been pleased with Corwin Ford since they took over from Legasy. Thank They took care of our needs quickly. They were friendly and informative. We have been pleased with Corwin Ford since they took over from Legasy. Thanks. More

Timely and accurate diagnosis and repair Technician took additional tome to correctly diagnosed correct failure instead of relying on the standard repair manual diagnosis. Saved me time and m Technician took additional tome to correctly diagnosed correct failure instead of relying on the standard repair manual diagnosis. Saved me time and money. Javier, my service writer, was friendly, thorough, and attentive. More

The service shop took care of me ! My 2016 Expedition was in for service to find the source of s small oil leak ( telltale evidence on my garage floor.). Turns out that it was residual My 2016 Expedition was in for service to find the source of s small oil leak ( telltale evidence on my garage floor.). Turns out that it was residual old oil that wasn’t full cleaned up after Ford’s Quick Lane did a routine oil change. The drained oil got on top of the engine skid plate and eventually migrated to a seam where it was able to drip from. They were very apologetic about that part..... the service center cleaned everything up, added black light due to my oil dump, then had me come back two weeks later to ensure there was no active oil leak. All is good! More

Fast and efficiently proficient I had a problem with my vehicle that needed immediate and accurate diagnosis. The crew was busy on the day I arrived yet they worked me in quickly, di I had a problem with my vehicle that needed immediate and accurate diagnosis. The crew was busy on the day I arrived yet they worked me in quickly, diagnose the problem and fixed it while I waited. It was quick More