Corwin Ford of Tri Cities - Service Center

Accessory work Bought several add on accessories. Set up appt. They kept it to the length that they said. All said and done, everything was done when said and correc Bought several add on accessories. Set up appt. They kept it to the length that they said. All said and done, everything was done when said and correctly. More

My key settings and recalls I talked to Steve the head guy in the repair shop I’m assuming. He was very prompt and setting up an appointment with the issues I had and recalls wit I talked to Steve the head guy in the repair shop I’m assuming. He was very prompt and setting up an appointment with the issues I had and recalls with my truck. I dropped the truck off and Cody was very helpful let me know what was wrong as soon as he did. It was fixed promptly and I had my truck the next day I would definitely recommend Corwin. More

Replace rear axle seals on 1997 Ford Explorer I had some issues with rear axle seals leaking oil on my Ford Explorer Sport a 1997 along with an emergency brake not working properly. Freddy Rodriqu I had some issues with rear axle seals leaking oil on my Ford Explorer Sport a 1997 along with an emergency brake not working properly. Freddy Rodriquez handled my issues. He was very professional and up front on the costs of repairs. The work was completed and I will say this is a 5Star dealership. It is clean , organized and well run by great people. More

Oil change service The service at the desk was helpful I've no issues with them. The service crew was ok but next day when I moved my truck there was a oil spot on the The service at the desk was helpful I've no issues with them. The service crew was ok but next day when I moved my truck there was a oil spot on the driveway, they replace the filter but didn't clean before installing the new so I've to crawl under the truck to spread degreaser and clean all around. I hope they will take care of that on the future More

Extended warranty repair. Exhaust leak due to broken manifold bolt and warped manifold. New part was in in just a day and job done in one more day. Exhaust leak due to broken manifold bolt and warped manifold. New part was in in just a day and job done in one more day. More

F150 visit #1 I was encouraged to bring my vehicle in the night before, for the department's convenience. I did so, so that I could get it back quickly. I didn't I was encouraged to bring my vehicle in the night before, for the department's convenience. I did so, so that I could get it back quickly. I didn't get a call by 1 PM, so I called to inquire, and was told I would get a call back after status was determined. After 1.5 hours, I called back and was told it would ready in 45 minutes. I arrived 1 hour later and waited 1 hour to get my vehicle. 2 days later my change oil notification was on my screen. Oil change was one of the services performed. More

Excellent service! Good service in good time! Very friendly, I really recommended Crown Ford in Pasco, Wa. Only one detail, in the phone call take to much time! Good service in good time! Very friendly, I really recommended Crown Ford in Pasco, Wa. Only one detail, in the phone call take to much time! More

True Professional Austin found, in a few minutes, what other dealerships had searched for for months. Not only that but he worked with me on his days off. He was ver Austin found, in a few minutes, what other dealerships had searched for for months. Not only that but he worked with me on his days off. He was very friendly and helpful. I would totally recommend him to others. More

Poor quality of work performed on the vehicle poor quality of work, the gas lines were not connected properly which caused breakdown and loss of money on my part. My service adviser was nice poor quality of work, the gas lines were not connected properly which caused breakdown and loss of money on my part. My service adviser was nice More

Best Ford Dealership in the PNW. Our family, both immediate and extended have bought many vehicles from Corwin. Best sales/service departments out there. Haven’t received as good of Our family, both immediate and extended have bought many vehicles from Corwin. Best sales/service departments out there. Haven’t received as good of customer service anywhere else. Alan and Freddy is our go to combo for Sales and Service. Give them a call to schedule a test drive or a service appointment. More