Corwin Ford of Tri Cities - Service Center

Accessory Installation Excellent The service department completed the installation of accessories I bought with the new car and did so on time, accurately, and without any collateral The service department completed the installation of accessories I bought with the new car and did so on time, accurately, and without any collateral damage. Everyone was courteous and professional. More

Effective and friendly I brought the truck in for a failed tire sensor it was replaced under warranty. Everyone was friendly and the new tire sensor works as expected. I brought the truck in for a failed tire sensor it was replaced under warranty. Everyone was friendly and the new tire sensor works as expected. More

Timely fashion I was early for my scheduled oil change but Victor Sifuentez got my car in right away. I was in and out if there before I knew it. Victor was very ple I was early for my scheduled oil change but Victor Sifuentez got my car in right away. I was in and out if there before I knew it. Victor was very pleasant to talk to and gave me good information. More

Excellent Recall and Software Update Service Corwin Ford completed the recall work on my Ford F-150 with no issues. In addition, my service representative went above and beyond to get my FordSync Corwin Ford completed the recall work on my Ford F-150 with no issues. In addition, my service representative went above and beyond to get my FordSynch software update covered under warranty, which was a pleasant surprise. They gave me a shuttle ride home and my truck was ready when promised. I was very happy with the experience. More

Friendly people, good service, and excellent work My classic truck got hit and wrecked the drivers door. USAA insurance referred us to Corwin Ford for repair work. While it took a while to get it co My classic truck got hit and wrecked the drivers door. USAA insurance referred us to Corwin Ford for repair work. While it took a while to get it completed, I could not be happier with the service and the quality of their work. We would definitely return to them for for their service. More

Service and oil change. I have used your service department for both vehicles and am very happy and satisfied with all the help and service using ford parts. We will not go I have used your service department for both vehicles and am very happy and satisfied with all the help and service using ford parts. We will not go anywhere else in the tri-cities. Also, when purchasing we were treated like gold. It was the best experience ever. More

Friendly staff Service managers are friendly and efficient. Very enthusiastic and willing to listen to ensure needs are met. Expressed desire to job right (an additi Service managers are friendly and efficient. Very enthusiastic and willing to listen to ensure needs are met. Expressed desire to job right (an additional repair part was needed for this to occur). Waiting room comfortable. More

Friendly and done well ahead of time It was easy to make an appointment, although the date was a little far out. I was greeted in a friendly manner, and check in was smooth and quick. It was easy to make an appointment, although the date was a little far out. I was greeted in a friendly manner, and check in was smooth and quick. Car was done well ahead of promised time, and their shuttle picked my up. Again, pick up was smooth and quick. More

Oil change I appreciate corwin ford for timely servicing of my vehicles. I’m a farmer so I service my own equipment So it’s a nice change to drop of my pickup I appreciate corwin ford for timely servicing of my vehicles. I’m a farmer so I service my own equipment So it’s a nice change to drop of my pickup and know it’ll get done right with a dealer standing behind it So you will see me back and good job More

Long wait, but good results I was having issues with my focus, made an appointment with service center online, I tried to call but the customer service was not very friendly. I g I was having issues with my focus, made an appointment with service center online, I tried to call but the customer service was not very friendly. I got a call to change my appt. which was fine, they said it would take 1-2 days, it took 4 days..... without one car was a pain, but it runs better than ever. More