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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.6
1,295 Reviews

1,295 Reviews of Corwin Ford of Tri Cities - Service Center

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April 17, 2018

Great Service Quick lane is now taking appointments. I did not know this when I came in. The service manager was able to squeeze me in. Always helpful and friend More

by madfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2018

Great The price was fair. The repairs were made ahead of schedule. I was informed how the repairs were going. Overall real nice experience. Thanks for helpi More

by knards1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Chavez
April 17, 2018

Service Didn’t know they now take appointments for quick lane. Was a little frustrated at first but the new service Mgr explained the changes and got my vehic More

by LINDA.ISENHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2018

Outstanding The experience I had a Koran forward was excellent. I worked with Mike Cunningham for the service on my 2016 F250. Very impressed. I will definitely b More

by SPEEDFREAK6666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tallman, Michael Cunningham
April 11, 2018

They found a vibration and said it was my four month old tir The department verified a vibration and told me it was my tires, they had approximately 2,000 miles on them, totally incorrect. I told them it had alw More

by LARYREMSBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Wierzchowski, Michael Cunningham
May 01, 2018 -

Corwin Ford of Tri-Cities responded

Sorry about the experience. I will work with the team to ensure we make next experience better

April 11, 2018

Cody and Steve offered excellent service! I was greeted immediately and taken for a test drive and my issues were addressed very professionally. I appreciated the top notch A+ customer service More

by WILSON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Korten, Steve Wabeke, Cody Boschert
April 10, 2018

Very pleasant. The technician was knowledgeable and helpful. The service was excellent. The service personnel was pleasant and very knowledgeable. The work was performed quickly and accurately. Thank you for fit More

by clark.hodge70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Gutierrez
April 10, 2018

Loyal Patron I bought my Ford from another dealer, but the Ford dealership has really taken care of me and my vehicle. I’ve had a few issues since I bought the car More

by LEAH.A.MERCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Wierzchowski, Michael Cunningham
April 10, 2018

Ridiculous Both times I have been to Corwin service I have been offered services that was unnecessary. Not only was I given information that these services neede More

by rmorgan821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
April 10, 2018

Exellent We stopped in for oil change. Did the work fast and washed our edge. We left. Went to lunch , and on way car made some noise that wasn't there before. More

by ZHAD29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Sifuentez
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