Corwin Ford of Tri Cities - Service Center
Pasco, WA
1,295 Reviews of Corwin Ford of Tri Cities - Service Center
Great Service Quick lane is now taking appointments. I did not know this when I came in. The service manager was able to squeeze me in. Always helpful and friend Quick lane is now taking appointments. I did not know this when I came in. The service manager was able to squeeze me in. Always helpful and friendly. Corwin is night and day better than the old ownership. More
Great The price was fair. The repairs were made ahead of schedule. I was informed how the repairs were going. Overall real nice experience. Thanks for helpi The price was fair. The repairs were made ahead of schedule. I was informed how the repairs were going. Overall real nice experience. Thanks for helping me. More
Service Didn’t know they now take appointments for quick lane. Was a little frustrated at first but the new service Mgr explained the changes and got my vehic Didn’t know they now take appointments for quick lane. Was a little frustrated at first but the new service Mgr explained the changes and got my vehicle in as quickly as possible. More
Outstanding The experience I had a Koran forward was excellent. I worked with Mike Cunningham for the service on my 2016 F250. Very impressed. I will definitely b The experience I had a Koran forward was excellent. I worked with Mike Cunningham for the service on my 2016 F250. Very impressed. I will definitely be back. More
They found a vibration and said it was my four month old tir The department verified a vibration and told me it was my tires, they had approximately 2,000 miles on them, totally incorrect. I told them it had alw The department verified a vibration and told me it was my tires, they had approximately 2,000 miles on them, totally incorrect. I told them it had always done it and they still told me it was my tires. Also my truck was a mess when I picked it up, items from my console on the passenger floorboard and things scattered. This is a certified pre owned bought at Corwin that has had two warranty repairs at 38,000 miles and I expected more. More
Cody and Steve offered excellent service! I was greeted immediately and taken for a test drive and my issues were addressed very professionally. I appreciated the top notch A+ customer service I was greeted immediately and taken for a test drive and my issues were addressed very professionally. I appreciated the top notch A+ customer service. More
Very pleasant. The technician was knowledgeable and helpful. The service was excellent. The service personnel was pleasant and very knowledgeable. The work was performed quickly and accurately. Thank you for fit The service was excellent. The service personnel was pleasant and very knowledgeable. The work was performed quickly and accurately. Thank you for fitting me in. More
Loyal Patron I bought my Ford from another dealer, but the Ford dealership has really taken care of me and my vehicle. I’ve had a few issues since I bought the car I bought my Ford from another dealer, but the Ford dealership has really taken care of me and my vehicle. I’ve had a few issues since I bought the car, and they have been great about getting me in and even did some work free of charge. They’re great about communicating with you and the staff has been friendly and professional. Overall, just very pleased. More
Ridiculous Both times I have been to Corwin service I have been offered services that was unnecessary. Not only was I given information that these services neede Both times I have been to Corwin service I have been offered services that was unnecessary. Not only was I given information that these services needed to be performed when they didn’t, I was not informed of two recalls on my vehicle. When I called to ask why i was told a Service manager would be in touch and have yet to hear from anyone. I wouldn’t recommend taking a vehicle there, you’ll spend money you don’t need to and not be informed of recalls on your vehicle that could be potentially fatal if not fixed. More
Exellent We stopped in for oil change. Did the work fast and washed our edge. We left. Went to lunch , and on way car made some noise that wasn't there before. We stopped in for oil change. Did the work fast and washed our edge. We left. Went to lunch , and on way car made some noise that wasn't there before. Called them back, and came back. They fixed the air cleaner that had come loose and filled coolant as well. More