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Corwin Ford of Tri Cities - Service Center
Pasco, WA
1,295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,295 Reviews of Corwin Ford of Tri Cities - Service Center
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April 30, 2018
Excellent customer servic Excellent. prompt. courteous service. Treated like my business really mattered to them. Friendly and very efficient staff.Will not hesitate to trus Excellent. prompt. courteous service. Treated like my business really mattered to them. Friendly and very efficient staff.Will not hesitate to trust this dealership.all my car care needs. Very pleased. More
by EUNICEMEERDINK
Verified CustomerEmployees Worked With
Victor Sifuentez, Keith Carter
April 28, 2018
My Sweet Ride For years I have worked with Freddy Rodriguez in the Corwin Service department. I drive my F-450 like a sports car and I like it when I can uses all For years I have worked with Freddy Rodriguez in the Corwin Service department. I drive my F-450 like a sports car and I like it when I can uses all the power and strength of a big truck while maintaining handling and performance. Freddy was always on top of everything making sure that my Race Truck continued to fly. Freddy always tempered the impact of issues while giving it to me straight and with complete detail, I could not imagine dealing with anyone else, he always went the extra mile. So, when it was time to Corwin was the place for me to go. Freddy recommended my new friend Alan who continued the great service. More
by F-450 Flyer
April 27, 2018
Recall work Reliable service competent staff. Behicle recall work was handled with minimal hassle to me. Freddy is my favorite service representative. I will miss Reliable service competent staff. Behicle recall work was handled with minimal hassle to me. Freddy is my favorite service representative. I will miss having access to the fancy coffee bar. More
by TGREICH
Employees Worked With
Freddy Rodriguez
April 27, 2018
On time and quick. Appointment was kept for recall fix. Service advisor was personable and we only waited for a short time for the repair to be made. Our car was washed Appointment was kept for recall fix. Service advisor was personable and we only waited for a short time for the repair to be made. Our car was washed and we were on our way. No surprises, no disappointments. More
by MWALTZ2000
Employees Worked With
Cody Boschert
April 27, 2018
Fast, friendly and professional service I enjoy coming there and speaking with the people whom I have delt with in the past. I like how I can just walk in and get my truck serviced, no appoi I enjoy coming there and speaking with the people whom I have delt with in the past. I like how I can just walk in and get my truck serviced, no appointment necessary. More
by CCURTISS
Employees Worked With
Cameron Firth, James Hooper
April 26, 2018
Great experience those guys rock! Thank you for such great service and get in my car in with the short notice service was awesome Vehicle looked really clean after meany detail Thank you for such great service and get in my car in with the short notice service was awesome Vehicle looked really clean after meany detail More
by VICS2108
April 26, 2018
Great Michael was excellent. He is very friendly, professional, and knowledgeable. I was very pleased with his service and had a great experience. I look fo Michael was excellent. He is very friendly, professional, and knowledgeable. I was very pleased with his service and had a great experience. I look forward to having him be my service representative in the future as I get my vehicle serviced in the future. More
by MBMANAWADU
Employees Worked With
Michael Cunningham
April 24, 2018
Not pleased I was ok with oil change but I need to go back to have my alignment done as the camera wasn't working. I purchased a key for $40 then found out after I was ok with oil change but I need to go back to have my alignment done as the camera wasn't working. I purchased a key for $40 then found out after it was done that the programming was another $70. That is a total rip off. I was told I ordered it that's that More
by TsHalazon
Employees Worked With
Can't remember the service people
April 24, 2018
Perfect Micheal Cunningham in service is always amazing, not only did he help me get my car seats out of my car, he got the shuttle ready for me, and my car Micheal Cunningham in service is always amazing, not only did he help me get my car seats out of my car, he got the shuttle ready for me, and my car was done hours before the initial time frame he gave me. Excellent service and fast. Thank you Mike! More
by JANAE.PATNODE
Employees Worked With
Michael Cunningham
April 23, 2018
Needed repairs Called Junior to set up repair to vehicle that was necessitated by error by Courtesy Ford. After discussing the timing and the work needed, Junior be Called Junior to set up repair to vehicle that was necessitated by error by Courtesy Ford. After discussing the timing and the work needed, Junior became argumentative and rude when it came to our needing to pay for the error of the other Ford dealership's work that was done under warranty. As we worked through those issues, Junior became impatient and eventually hung up. I followed up with another adviser at Corwin to follow up, let them know of my dissatisfaction, and to get an appointment lined up. This adviser seemed to take the situation seriously and said a manager would call me. Nobody ever called. The service at this dealership is very poor and I would recommend going to the other Ford dealers in the NW before them. More
by bryanp
Employees Worked With
Junior Chavez
