Corwin Ford of Tri Cities - Service Center

Helpful staff, clean and well run facility, fast service I like the new quick lane service. No appointment necessary... however, parking seems a bit limited when it gets busy, but the staff managed the in a I like the new quick lane service. No appointment necessary... however, parking seems a bit limited when it gets busy, but the staff managed the in and out well. The great visibility of the work going on in the bays is impressive and lends to the customer confidence in the whole team. Keep up the good work... More

Awesome service! Javier is very attentive to our needs. He always makes sure to keep us updated on our vehicles status when they come in for repairs. Whether it is som Javier is very attentive to our needs. He always makes sure to keep us updated on our vehicles status when they come in for repairs. Whether it is something as simple as a recall or any warranty work, to a complicated engine replacement, Javier makes sure that everything goes as smooth as butter on a warm piece of toast! More

warrenty work The Water Pump started leaking on my 2016 F350 Super Duty truck. I called in the leak on Tuesday and had an appointment for Thursday morning. and had The Water Pump started leaking on my 2016 F350 Super Duty truck. I called in the leak on Tuesday and had an appointment for Thursday morning. and had the truck back by 1:00pm. The mechanic was very informative and showed me the new pump, showing me where he found the leak on my old pump and offered to take pictures of the before and after. I was told that this was an issue with the factory water pump and so when I told them that I had a water leak they ordered a new pump and had it in stock when I arrived. They also have a great snack bar with free gourmet coffee. More

Excellent Service I brought my truck in for a recall notice and 2 minor issues that were under warranty. Freddy was able to get me in, get the repairs completed and re I brought my truck in for a recall notice and 2 minor issues that were under warranty. Freddy was able to get me in, get the repairs completed and return my truck in a short amount of time. All the staff were professional and went out of thier way to help me. I have been very pleased anytime I bring my car or truck in for routine service or repairs. More

Service for Oil Change I was a walk in for an oil change, when I asked how long the wait was, they said they would have me out with an hour. As the hour approached they brou I was a walk in for an oil change, when I asked how long the wait was, they said they would have me out with an hour. As the hour approached they brought my car around washed and ready to go. Very pleased. More

Excellent Service! Service advisor was very responsive in stating my service and repairs and informing of the work that was completed. The technician performed a free Service advisor was very responsive in stating my service and repairs and informing of the work that was completed. The technician performed a free multi-point safety inspection of my vehicle. This was greatly appreciated. More

Great service Fast and friendly service. Great help. Fix a check engine light. The mechanic was great and only sold me the parts I needed. ×ould use Jeff again. Fast and friendly service. Great help. Fix a check engine light. The mechanic was great and only sold me the parts I needed. ×ould use Jeff again. More

Excellent customer service I appreciate the professional and friendly service from the Quick Lube crew and shuttle service. I drive 100 miles to have CorwinDealership to service I appreciate the professional and friendly service from the Quick Lube crew and shuttle service. I drive 100 miles to have CorwinDealership to service my car because I trust them. Plus they wash my car! More

Great service appointment. I was taken care of for my scheduled appointment to have the dealership apply thier shield product to my truck. While waiting there it was comfortable I was taken care of for my scheduled appointment to have the dealership apply thier shield product to my truck. While waiting there it was comfortable, clean, and very welcoming. Along with being there a short bit I had mentioned to the gentleman who took my truck for service that my certified truck didn't come with the tire Jack and tools that normally come with most vehicles. I was greeted by the salesman whom sold me the truck with a replacement jack and tools and informed me that it should have been there all along being a certified vehicle and he would place it in the truck for me. Even though the service appointment took a short bit of time it was a great overall experience there at the Corwin Ford dealership. More

Not fast but thorough I had my brakes done and while it took about twice as long as it was supposed to (due to an odd tool they had to quickly get) the service was good and I had my brakes done and while it took about twice as long as it was supposed to (due to an odd tool they had to quickly get) the service was good and so far the job seems excellent. More