Corwin Ford of Tri Cities - Service Center

Airbag recall Work was schedule for 8 hrs, all day. Told Junior, the service rep. I needed it the following day due to my vacation starting. I was surprised to hear Work was schedule for 8 hrs, all day. Told Junior, the service rep. I needed it the following day due to my vacation starting. I was surprised to hear my car was done, when they said it would be. More

Fast excellent service Waited less than 2 hours to install a hitch including wiring. The service person knew I was waiting so he made my wait a priority Waited less than 2 hours to install a hitch including wiring. The service person knew I was waiting so he made my wait a priority More

Good service The work was explained very well and the length of time it would take. The waiting area is nice and has coffee and water plus vending machines.. The c The work was explained very well and the length of time it would take. The waiting area is nice and has coffee and water plus vending machines.. The car was finished in the time line stated and it came back clean besides. More

Maintenance Technician Francisco is awesome . I always request him. I dropped vehicle off in the morning was ready when I was done with work. Price was good. Technician Francisco is awesome . I always request him. I dropped vehicle off in the morning was ready when I was done with work. Price was good. More

Satisfaction They did a good job on repairs. They kept me well informed during the process. It was expensive but I have no reason to think it wasn’t in line with o They did a good job on repairs. They kept me well informed during the process. It was expensive but I have no reason to think it wasn’t in line with other dealerships. They completed recall work that I had not been previously aware of. With some insistence on my part they did pay for a rental car when a loner was not available. More

Junior Chavez is the best possible service advisor. During my several large repair projects, Junior Chavez has ensured that I am informed of what is happening and makes sure I know the details. He has During my several large repair projects, Junior Chavez has ensured that I am informed of what is happening and makes sure I know the details. He has been very good about getting me a courtesy vehicle, because we are a one-car family. I enjoy doing business with him. More

Warranty Repair Busy location, made an appointment for 7:30 am vehicle didn't get taken in for repair until 50 minutes later knowing I was waiting. Was told loaner ve Busy location, made an appointment for 7:30 am vehicle didn't get taken in for repair until 50 minutes later knowing I was waiting. Was told loaner vehicles were available in a first come first serve and was told that morning none were available. Went in for a warranty repair and a leaky washer fluid reservoir which was one of the reasons I drove 45 minutes to get the repairs done. And was told had to order parts knowing that was the reson I was going in to begin with. More

Quick and all I had contact with where very friendly. All the help and friendliness that I received at Corwin's. Hooper was a real help in getting us into the car we wanted, and the service staff was real All the help and friendliness that I received at Corwin's. Hooper was a real help in getting us into the car we wanted, and the service staff was real fast also thank you for the car wash when they were finshed. More

Equipment recall repaired. They were able to get my car in and repaired and running very quickly.. this was very helpful. The service hours were the same as our work hours so it They were able to get my car in and repaired and running very quickly.. this was very helpful. The service hours were the same as our work hours so it took an extra trip to pick my car up, but it worked out ok. More

Tire purchase I did find the tires at a lesser price at a tire store to bad you don’t price match I guess next time I’m in the market I’ll look around a little bett I did find the tires at a lesser price at a tire store to bad you don’t price match I guess next time I’m in the market I’ll look around a little better. More