Corwin Ford of Tri Cities - Service Center

Great Service without the hassle We are out of town and have to coordinate repair appointments to be able to have shop capacity and parts available. Javier does a phenomenal job at ha We are out of town and have to coordinate repair appointments to be able to have shop capacity and parts available. Javier does a phenomenal job at handling all aspects of the service visit. Thank you! More

Recalls on car I was satisfied with how Mike helped me and got my vehicle in and serviced in a timely manner. Mike was very professional and when we found out my wi I was satisfied with how Mike helped me and got my vehicle in and serviced in a timely manner. Mike was very professional and when we found out my windshield cracked from test drive, Mike took care of it and had the company come out to my house the next day and replace it at no charge to me. More

Several disappointments occured on this visit I had just received an email from Corwin on April 27th stating I had a $16.36 service credit. When I wanted to apply the credit to my balance on May I had just received an email from Corwin on April 27th stating I had a $16.36 service credit. When I wanted to apply the credit to my balance on May 4th, there was only $6.36 available. Apparently some points go away at the end of the month. So why mail out the balance near the end of the month? Disappointing The service rep suggested that I get a rear wiper blade and I agreed. At the end of the service I had to wait as the technician installed FRONT wiper blades. So they had to remove the fronts and install the rear blades. Causing a delay. Disappointing When I arrived at home, and checked the wiper installation, when lifting the blade, it fell off as it had not been snapped in completely. Disappointing More

Excellent Service.. Walked in without an appointment. Greeted immediately and accommodation was gratious. Wait was minimal. Offered to wash car following maintenance. Walked in without an appointment. Greeted immediately and accommodation was gratious. Wait was minimal. Offered to wash car following maintenance. Reviewed service performed prior to giving receipt. More

First oil change Said it would take an hour or less. 45 minutes. Nice waiting area. Polite. Clean restroom. Impressed me. We will return. Great experience buying an Said it would take an hour or less. 45 minutes. Nice waiting area. Polite. Clean restroom. Impressed me. We will return. Great experience buying and now servicing my vehicle More

Good job as always Always helpful professional, they know their products and I can count on them to give me what I am looking for. Freddie in service and Alan are the Always helpful professional, they know their products and I can count on them to give me what I am looking for. Freddie in service and Alan are the ones I work with the most. More

Oil Change They got me in and out just like that, all was done according to my instructions. Good Work Guys!! Nice waiting area with comfortable room to accomm They got me in and out just like that, all was done according to my instructions. Good Work Guys!! Nice waiting area with comfortable room to accommodate laptops and tablets. More

Great Service Fast, easy and friendly service! The drive up oil change service is great and super convenient. Staff was nice and helpful. Would certainly use again. Fast, easy and friendly service! The drive up oil change service is great and super convenient. Staff was nice and helpful. Would certainly use again. More

Routine Maintence Victor was extremely helpful and so was the rest of the staff and helping me get my car routinely maintained in a short amount of time. The estimate o Victor was extremely helpful and so was the rest of the staff and helping me get my car routinely maintained in a short amount of time. The estimate on how long it would take to be done was longer than it actually took. The staff was able to provide me a ride into class and back. The prices are the best in town and the professionalism is unparalleled. The staff is able to explain every charge and show that there were no hidden charges. I would recommend this place above any others. More

Cody Rocks! Cody worked above and beyond to get our truck fixed for us in a timely manner. His super great attitude really shows in his professionalism. He's defi Cody worked above and beyond to get our truck fixed for us in a timely manner. His super great attitude really shows in his professionalism. He's definitely the right person to have in the service department. Thanks again!! More