Corwin Ford of Tri Cities - Service Center

Door repair I have a brand new F-150. The door handle was coming loose. Mike was great help and trying to fix the issue. I have to bring it back in again to try a I have a brand new F-150. The door handle was coming loose. Mike was great help and trying to fix the issue. I have to bring it back in again to try and get the handle fixed. My biggest problem is that the tech left grease all over the door. This was very upsetting since I just bought the truck that the service tech don’t take a little bit more care of customers vehicles. More

Excellent service I have always been treated with the utmost respect at Ford. Technicians take the time to explain everything and ask before doing any extra services. I have always been treated with the utmost respect at Ford. Technicians take the time to explain everything and ask before doing any extra services. More

Great customer service! I have been coming to corwin ford for a while now and can always count on Javier to take good care of all our service needs! I have been coming to corwin ford for a while now and can always count on Javier to take good care of all our service needs! More

Service Did not get the problem diagnosed and fixed the first-time in. Returned vehicle for second time after leaving vehicle for three days first time. Did not get the problem diagnosed and fixed the first-time in. Returned vehicle for second time after leaving vehicle for three days first time. More

Excellent customer service I have been taking my F350 for service the past three years and dreaded it in the past. Customer service was terrible. The past three times I have tak I have been taking my F350 for service the past three years and dreaded it in the past. Customer service was terrible. The past three times I have taken it in has been noticely different. Whatever management is doing to change employee customer service experience is working, keep up the good job. More

Great Service! Cody and the service team are fantastic! They go above and beyond to communicate well and finish the repairs in a timely fashion. Would highly recom Cody and the service team are fantastic! They go above and beyond to communicate well and finish the repairs in a timely fashion. Would highly recommend them for any of your servicing needs. More

Fast Great Service The service dept was very busy on the day I when, Victor informed me that it could be a 3hr wait. Since this day was my only day off for the whole wee The service dept was very busy on the day I when, Victor informed me that it could be a 3hr wait. Since this day was my only day off for the whole week, I had to wait. Victor got me in sooner than he stated and Cody worked at a safe and efficient speed to get my F150 serviced in a safe and timely manner. Thanks for all your hard work guys. More

Keeping me up to date Cody keeps me up to date on our city units that are in for repair. I like the email reminders of unit coming up for service Cody keeps me up to date on our city units that are in for repair. I like the email reminders of unit coming up for service More

Quick Lane I drove up with no appt and was greeted with a friendly “yes”...”we can take care of your car right away”. Very pleasant experience!! I drove up with no appt and was greeted with a friendly “yes”...”we can take care of your car right away”. Very pleasant experience!! More