Corwin Ford of Tri Cities - Service Center

Oil and filter change plus inspection of under carriage for damage from holes during road travel,found nothing wrong.........................wheels and tires are not damaged steering is not changed TRANS. SHIFT damage from holes during road travel,found nothing wrong.........................wheels and tires are not damaged steering is not changed TRANS. SHIFTING IS STILL NOT RIGHT IN LOG GEAR WE ARE STILL JERKED AROUND!!!!! More

Windshield wiper blades I purchased new blades in January but did not use them until a few days ago. The blades started to skip on the down stroke and leave residue on the wi I purchased new blades in January but did not use them until a few days ago. The blades started to skip on the down stroke and leave residue on the windshield. The quick service people jumped on it and changed them out under warranty and I was on my way in about 20 minutes. No charge. Thanks More

Amazing and quick I have given this rating because I came in with many thoughts. I needed my recall fixed and wanted my transmission shutter looked at! You guys called I have given this rating because I came in with many thoughts. I needed my recall fixed and wanted my transmission shutter looked at! You guys called me to check up and let me know you were replacing my clutch and it would be one more day and called as soon is it was ready. More

Excellence Dealer took care of warranty issue. Where Corwin owned body shop wouldn't. It was a joke dealing with John in the body shop.. Where Allan Mario Freddi Dealer took care of warranty issue. Where Corwin owned body shop wouldn't. It was a joke dealing with John in the body shop.. Where Allan Mario Freddie took the matter in hand and got things done. More

Problems each time we visit We have had numerous issues each visit. Last visit they scratched interior door and tint, didn’t fix door properly after recall work and my son was t We have had numerous issues each visit. Last visit they scratched interior door and tint, didn’t fix door properly after recall work and my son was trapped in vehicle. Yesterday, we asked that they not wash the vehicle because of the type of vehicle it is (we prefer to hand wash it).. When I showed up to get it, it was dripping wet and had soap residue and had obviously been washed. When I asked why they basically called me a liar and told me they hadn’t washed it. I later confirmed with their management that in fact they had washed the car. The washing itself was not a huge deal, however the way the guys spoke to me like I was a liar and an idiot was not appreciated. More

Very positive Staff in the service area were great. Courtesy drivers wonderful. Ben in finance awesome. Junior went out of hia way to help me get scheduled and ahut Staff in the service area were great. Courtesy drivers wonderful. Ben in finance awesome. Junior went out of hia way to help me get scheduled and ahuttled quickly More

Thank You ! We have taken our buses to Corwin Ford many times, for recalls and regular repairs. We have been very happy with the turn around and updates that Javi We have taken our buses to Corwin Ford many times, for recalls and regular repairs. We have been very happy with the turn around and updates that Javier has given us when ever our vehicles are in. More

Poor Service After being checked in my car sat for 25 minuets with two open bays. So I asked if my car was getting in soon “yes sir you are next” while 4 workers w After being checked in my car sat for 25 minuets with two open bays. So I asked if my car was getting in soon “yes sir you are next” while 4 workers were standing around bullxxxxing. The manager got wind of the issue and jumped in my car and pulled it in the bay, thank god for her. She made a point to get my car done quickly which they did, 20 minuets. When it was time to check out I was directed to a different guy and he apologized and said he was not sure what happened. When I called for the appointment I was asked if I wanted the complete service and I said no, when he was checking in my car he asked again and I said no, “but it’s only 5.00 more” I said no well it was done and I was changed for it. I will be getting a new Honda Pilot very soon, I tried to support America but America failed me. More

Warranty work First time ever I received a phone call from the dealership to have warranty work done before I got a letter in the mail. My warranty work was don First time ever I received a phone call from the dealership to have warranty work done before I got a letter in the mail. My warranty work was done quickly and I was able to pick up the car the same day. More

Excellent customer service. First time using them. Quick and friendly service. First time using them for new windshield wipers. I was just a drop in customer. I will be back for future maintenance on t Quick and friendly service. First time using them for new windshield wipers. I was just a drop in customer. I will be back for future maintenance on truck. More