Corwin Ford of Tri Cities - Service Center

Staff is fantastic Staff waited on us and was polite and service was great Angela Hancock was so wonderful love working with her and always courteous and polite Staff waited on us and was polite and service was great Angela Hancock was so wonderful love working with her and always courteous and polite More

Service on Comapny vehicle Worked with Juan and he was very professional and the service was done before the estimated time. We bring all our company vehicles in and it is wonde Worked with Juan and he was very professional and the service was done before the estimated time. We bring all our company vehicles in and it is wonderful to have such great service. More

Made it work I had scheduled an oil change and when I showed up, it hadn’t made it across the computer system. They were awesome, found the appointment but were go I had scheduled an oil change and when I showed up, it hadn’t made it across the computer system. They were awesome, found the appointment but were going to make it happen anyway. It took them under an hour and I was out the door. I enjoyed a complimentary cup of coffee and waited in a comfy chair after browsing the show room full of awesome new Fords! More

Snow tires The last time I was in, I bought new tires. I asked if they would change them out for snow tires for free even though the snow tires were from another The last time I was in, I bought new tires. I asked if they would change them out for snow tires for free even though the snow tires were from another company (both sets are wheel mounted). They said yes and when I came in with my snow tires, they'd made a note in the computer, so there was no need for discussion and everything went smoothly. More

Excellent service Steve Wabeke is very customer oriented and takes that extra effort to see concerns are addressed with one visit. Angela Hancock treats my vehicles as Steve Wabeke is very customer oriented and takes that extra effort to see concerns are addressed with one visit. Angela Hancock treats my vehicles as if they were hers, nice work! Only take my vehicles to Steve. More

2016 Ford F150 2.7 turbo boost engine replacemrnt Unfortunately my F150 needed a long block engine replacement. Although it took much longer than anticipated (months) Corwin Ford was able replace the Unfortunately my F150 needed a long block engine replacement. Although it took much longer than anticipated (months) Corwin Ford was able replace the engine and return my truck in satisfactory condition. Michael Cunningham, the Corwin Ford Customer Service Advisor, was exceptional in his task of coordinating with the shop, Ford Engineering and keeping me apprised on the status of the engine replacement. Micheal's effort and honesty were greatly appreciated. Thank you very much. Micheal and the Corwin Ford team took care of me. More

They were very courteous and helpful. I've purchased 6 pickups from them, and have never had any bad service. They are always courteous and helpful in everything that is done. I would recc I've purchased 6 pickups from them, and have never had any bad service. They are always courteous and helpful in everything that is done. I would reccomend them to all my friends. More

It was okay Corwin Ford has always been good to me that's why I keep coming back to you guys. The service was a little disappointing this time tho. I left me truc Corwin Ford has always been good to me that's why I keep coming back to you guys. The service was a little disappointing this time tho. I left me truck in there for some recall work, when I got it back it wasn't all put back together right. But Cody took care of that very quickly. The only other complaint I have is that who ever was in my truck left a horrible cigarette smell in my truck and that made me very mad cause I'm allergic to it. More

Fast, easy and convenient Fast and courteous friendly staff good atmosphere and nice facilities all around I just didn’t know where to park when I got there a little confusing Fast and courteous friendly staff good atmosphere and nice facilities all around I just didn’t know where to park when I got there a little confusing is all. More

Brake job Great work by mechanic and the service rep. THey were very helpful and I will go back to them in the future. THanks for all the help. Great work by mechanic and the service rep. THey were very helpful and I will go back to them in the future. THanks for all the help. More