Corwin Ford of Tri Cities - Service Center

Recall for Ford Fusion I had a wonderful experience I was in and out in less than 40 minutes. The staff was knowledgeable and was able to complete the recall in a timely ma I had a wonderful experience I was in and out in less than 40 minutes. The staff was knowledgeable and was able to complete the recall in a timely manner. I highly recommend Victor and his team. More

Oil change for Ford Escape Excellent service as always! Company personnel are always friendly and informative! They make you feel like a welcomed customer each and every visit. Excellent service as always! Company personnel are always friendly and informative! They make you feel like a welcomed customer each and every visit. Thanks so much. More

Friendly and Helpful service David went over the top explaining the cost, service that would be done and answered several questions. He was very knowledgeable and took the time ne David went over the top explaining the cost, service that would be done and answered several questions. He was very knowledgeable and took the time needed to make me feel at home. More

Cylinder head rebuild They were Supportive and provided great service. They were really helpful and honest and supported my needs during the entire repair of my vehicle. Th They were Supportive and provided great service. They were really helpful and honest and supported my needs during the entire repair of my vehicle. The staff was friendly. More

Oil change After making an appointment for an oil change I went to the center and they took our car in and they were very nice and welcoming.they were very profe After making an appointment for an oil change I went to the center and they took our car in and they were very nice and welcoming.they were very professional and it was a pleasant experience. More

Great job You guys did a very great job I will continue to bring car in to be serviced. You guys keep up the good work. Thanks You guys did a very great job I will continue to bring car in to be serviced. You guys keep up the good work. Thanks More

Brake service I thought I needed brakes flushed but turned out brake booster was bad. Victor and Freddy did a fantastic job “sneaking” my car in that same day. Ther I thought I needed brakes flushed but turned out brake booster was bad. Victor and Freddy did a fantastic job “sneaking” my car in that same day. There was a snag with the brakes (they were locked) when I left with the car. Freddy quickly got me a tow back to the shop and had a loaner all ready to go. It was a Friday afternoon. Everyone made sure i was not “stranded” and made extra sure there were no issues when it came back with the “new” problem. More

30 K mile maintenance zervice Service was quick and though. Recommendations from service tech were greatly appreciated. Waiting area was very clean and comfortable. Having coffe Service was quick and though. Recommendations from service tech were greatly appreciated. Waiting area was very clean and comfortable. Having coffee available was much appreciated. More

Great service They were Polite, clean, and efficient. They told me that it would take about 2-3 hours due to the volume. However, they were able to squeeze me in so They were Polite, clean, and efficient. They told me that it would take about 2-3 hours due to the volume. However, they were able to squeeze me in sooner. They were also very attentive to my comfort and service needed. More

Fabulous customer service! Junior made the difference in our service visit. He was accommodating in my request for a loaner car, even though we had not pre-arranged it. Being Junior made the difference in our service visit. He was accommodating in my request for a loaner car, even though we had not pre-arranged it. Being from Walla Walla, I was thankful this was possible. He also got our vehicle in quickly, recognizing we were from out of town. The service desk team were also very helpful and friendly. Thanks so much for a great vehicle repair experience - it's so nice to be able to say that! More