Corwin Ford of Tri Cities - Service Center

Cody and Steve offered excellent service! I was greeted immediately and taken for a test drive and my issues were addressed very professionally. I appreciated the top notch A+ customer service I was greeted immediately and taken for a test drive and my issues were addressed very professionally. I appreciated the top notch A+ customer service. More

Very pleasant. The technician was knowledgeable and helpful. The service was excellent. The service personnel was pleasant and very knowledgeable. The work was performed quickly and accurately. Thank you for fit The service was excellent. The service personnel was pleasant and very knowledgeable. The work was performed quickly and accurately. Thank you for fitting me in. More

Loyal Patron I bought my Ford from another dealer, but the Ford dealership has really taken care of me and my vehicle. I’ve had a few issues since I bought the car I bought my Ford from another dealer, but the Ford dealership has really taken care of me and my vehicle. I’ve had a few issues since I bought the car, and they have been great about getting me in and even did some work free of charge. They’re great about communicating with you and the staff has been friendly and professional. Overall, just very pleased. More

Ridiculous Both times I have been to Corwin service I have been offered services that was unnecessary. Not only was I given information that these services neede Both times I have been to Corwin service I have been offered services that was unnecessary. Not only was I given information that these services needed to be performed when they didn’t, I was not informed of two recalls on my vehicle. When I called to ask why i was told a Service manager would be in touch and have yet to hear from anyone. I wouldn’t recommend taking a vehicle there, you’ll spend money you don’t need to and not be informed of recalls on your vehicle that could be potentially fatal if not fixed. More

Exellent We stopped in for oil change. Did the work fast and washed our edge. We left. Went to lunch , and on way car made some noise that wasn't there before. We stopped in for oil change. Did the work fast and washed our edge. We left. Went to lunch , and on way car made some noise that wasn't there before. Called them back, and came back. They fixed the air cleaner that had come loose and filled coolant as well. More

Great customer service Great Dealership, great employees and Cody is no different!! Very knowledgeable and friendly to work with. If you need great Service and a friendly sm Great Dealership, great employees and Cody is no different!! Very knowledgeable and friendly to work with. If you need great Service and a friendly smile then stop in and see Cody! More

Excellent service department We have been so happy with the sales, finance and service departments at Corwin. Always have been professional and helpful. Love the Shield package! We have been so happy with the sales, finance and service departments at Corwin. Always have been professional and helpful. Love the Shield package! Thank you! More

Very satisfied customer I was in and out of the oil change in less then an hour. I’m from the Seattle area and your lucky to even get an oil change scheduled. friendly, court I was in and out of the oil change in less then an hour. I’m from the Seattle area and your lucky to even get an oil change scheduled. friendly, courteous and respectful service was greatly appreciated Thank you More

Recall Took three trips and almost a year and a half to finally get this recall notice taken care of. First they said they could do it about a month after I Took three trips and almost a year and a half to finally get this recall notice taken care of. First they said they could do it about a month after I got the recall notice. Then when they finally got the parts in I scheduled another appointment to find out when I showed up for it, they had no record of my appointment and the guy I had set up the second appointment no longer worked here. Finally I got the truck in after calling several times to ensure I still had an appointment and they had the parts. Once everything was scheduled and confirmed, the recall repair went very well. I got my truck back before the time promised, which I never had that happen in my 35+years of dealing with mechanics. More

Diesel service and oil change Great service, quick booking. Truck didn't get washed and not sure why but didn't ask why. First time use for quicklube and would use again Great service, quick booking. Truck didn't get washed and not sure why but didn't ask why. First time use for quicklube and would use again More