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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,191 Reviews

1,191 Reviews of Corwin Ford of Tri Cities - Service Center

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August 30, 2024

Good service, explainations are clear, auto back to me in a timely manner, friendly associates. More

by NOEMAIL_5093921757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will-sales, Omar-service, Stephen-sales manager
August 30, 2024

Doug was very helpful took me to quick change and those employees were very helpful More

by buechlerbalinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Best customer service in tri cities and advisor Juan O. Always taking care of customers. More

by TCAMPOS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

It was just fine. I have no gripe. Yadda yadda yadda yadda yadda Thank you More

by FORDNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Valencia
August 28, 2024

Can’t get through to service. If you do manage to leave a message they don’t return your call. If you can actually get service it is generally good. Not timely but good More

by Vrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derby Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t recall names
August 23, 2024

Jesse was so kind and helpful to get me in for maintenance. The staff at the dealership are so professional and helpful. I will definitely refer them to my family and friends. More

by benjamintabayoyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Lack of communication, salesman was not honest about vehicle. Would not return to this dealership!! More

by GRAY
Recommend Dealer
No
Employees Worked With
Jared Hancock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Piris Burgos
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Always very thorough with check in for service. Also easy to set up appointment for maintenance. More

by GREGORYALLENP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Piris Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

They do a super good job. They need a little bit bigger shop, but the service department itself when they do fix something it’s fixed correctly. There’s no question about it. More

by VVFANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derby Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Great customer service from Doug in the service department. Thank you for all your help Doug. More

by ANGIEGALLO1
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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