Corwin Ford of Tri Cities - Service Center

Easy, quick, quality, coffee too Repairs done promptly. Always friendly. Good quality work. Not sure I can ask for much more. Thanks Corwin for a nice easy experience. I’ll be back. Repairs done promptly. Always friendly. Good quality work. Not sure I can ask for much more. Thanks Corwin for a nice easy experience. I’ll be back. More

Angela Hancock walks on water!!! Fantastic asset to your dealership Angela Hancock helped me get a loner vehicle that was needed for my wife who had special needs to assess and exit f Fantastic asset to your dealership Angela Hancock helped me get a loner vehicle that was needed for my wife who had special needs to assess and exit from a vehicle ,while my car was in the body shop. Mrs Hancock went out of her way to help me get the right vehicle. A very dedicated and sincere lady who sets your Ford dealership to the highest standards. Thank you !!!! More

I didn't have a very long wait. Service is great, and staff are nice. Only problem is the waiting room chairs are so low that I could barely get up. Old people need higher seats. Res Service is great, and staff are nice. Only problem is the waiting room chairs are so low that I could barely get up. Old people need higher seats. Rest room was spotless, and waiting room was clean and offered coffee. More

long wait Had an appointment and still waited Alamo 2 hours for oil change. Heard employees tell multiple people that walked in “if you make an appointment we Had an appointment and still waited Alamo 2 hours for oil change. Heard employees tell multiple people that walked in “if you make an appointment we can get you in and out in under 30 minutes”. I wanted to laugh every time I heard that! I will be back to service department but not to the quick line. More

Great customer experience I have been into Corwin Ford Service Center three times now and I wanted to leave a review of just how great my experience was each and every time. Th I have been into Corwin Ford Service Center three times now and I wanted to leave a review of just how great my experience was each and every time. The customer service is excellent and I'm usually in and out in less than an hour with all my vehicle needs attended to. I highly recommend this Service Center. More

No appt. helped quickly Even though their web site states that no appt. is necessary for quick lane service, I was told that an appt. is recommended for same day service. The Even though their web site states that no appt. is necessary for quick lane service, I was told that an appt. is recommended for same day service. The service and advisor were both professional and thorough. The walk in appt. was completed in 1 hour. I tried to make an appt. for my other car but was told that there was no room that day or the next. I went online from home and was able to make an appt. a week later. Very happy! More

Always good service The ford dealership service center has always taken care of me for 9 years, they have all done excellent, even when I don’t fill out the survey I have The ford dealership service center has always taken care of me for 9 years, they have all done excellent, even when I don’t fill out the survey I have been nothing but satisfied with Pasco Ford More

good service but very over priced good service, but it cost $500 for two new clickers on a ford fiesta. That is outrageous and I would not have paid it unless I had to. I begged for a good service, but it cost $500 for two new clickers on a ford fiesta. That is outrageous and I would not have paid it unless I had to. I begged for a discount and did not get one. Team was courteous but again, why so much for two new clickers. I feel like I should get a lot more for that amount of money. More

Fair and reasonable After a couple of unsatisfactory experiences with the prior ownership of this dealer, my experiences with Corwin Ford’s service department have been g After a couple of unsatisfactory experiences with the prior ownership of this dealer, my experiences with Corwin Ford’s service department have been good. I’ve gone in for routine oil changes and two recalls, and other than the month it took to get a service appointment for the recall work, I have no complaints about the price I’ve paid for non-recall work (although I do think it’s ridiculous to have to replace steering control rods at 73K on a 2012 model vehicle, but that’s on Ford, not the local dealer). I was kept updated as to the progress of the repairs as I was waiting in their customer lounge, and all interactions I’ve had with their service department employees have been professional and courteous. More

Got me in for service within my requested timeframe I called on Monday and they were able to get me in on Wednesday for service prior to our road trip. Their waiting room is comfortable and convenient f I called on Monday and they were able to get me in on Wednesday for service prior to our road trip. Their waiting room is comfortable and convenient for working on my computer while I wait. Their customer service is always friendly and professional. More