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Corwin Ford of Tri Cities - Service Center
Pasco, WA
1,200 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,200 Reviews of Corwin Ford of Tri Cities - Service Center
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April 26, 2018
Great experience those guys rock! Thank you for such great service and get in my car in with the short notice service was awesome Vehicle looked really clean after meany detail Thank you for such great service and get in my car in with the short notice service was awesome Vehicle looked really clean after meany detail More
by VICS2108
Verified Customer
April 26, 2018
Great Michael was excellent. He is very friendly, professional, and knowledgeable. I was very pleased with his service and had a great experience. I look fo Michael was excellent. He is very friendly, professional, and knowledgeable. I was very pleased with his service and had a great experience. I look forward to having him be my service representative in the future as I get my vehicle serviced in the future. More
by MBMANAWADU
Employees Worked With
Michael Cunningham
April 24, 2018
Not pleased I was ok with oil change but I need to go back to have my alignment done as the camera wasn't working. I purchased a key for $40 then found out after I was ok with oil change but I need to go back to have my alignment done as the camera wasn't working. I purchased a key for $40 then found out after it was done that the programming was another $70. That is a total rip off. I was told I ordered it that's that More
by TsHalazon
Employees Worked With
Can't remember the service people
April 24, 2018
Perfect Micheal Cunningham in service is always amazing, not only did he help me get my car seats out of my car, he got the shuttle ready for me, and my car Micheal Cunningham in service is always amazing, not only did he help me get my car seats out of my car, he got the shuttle ready for me, and my car was done hours before the initial time frame he gave me. Excellent service and fast. Thank you Mike! More
by JANAE.PATNODE
Employees Worked With
Michael Cunningham
April 23, 2018
Needed repairs Called Junior to set up repair to vehicle that was necessitated by error by Courtesy Ford. After discussing the timing and the work needed, Junior be Called Junior to set up repair to vehicle that was necessitated by error by Courtesy Ford. After discussing the timing and the work needed, Junior became argumentative and rude when it came to our needing to pay for the error of the other Ford dealership's work that was done under warranty. As we worked through those issues, Junior became impatient and eventually hung up. I followed up with another adviser at Corwin to follow up, let them know of my dissatisfaction, and to get an appointment lined up. This adviser seemed to take the situation seriously and said a manager would call me. Nobody ever called. The service at this dealership is very poor and I would recommend going to the other Ford dealers in the NW before them. More
by bryanp
Employees Worked With
Junior Chavez
April 23, 2018
Juel Injector service and new tires for the car. Very good service. Very friendly and professional staff. Finished on time and supportive of my time since I was waiting for the car to be finished. Very good service. Very friendly and professional staff. Finished on time and supportive of my time since I was waiting for the car to be finished. More
by Kschne121
April 21, 2018
Full-service Professional, friendly, fast Was told I would be out in an hour - mission accomplished. Showed my dirty air filter, surprised about tire rotation. Professional, friendly, fast Was told I would be out in an hour - mission accomplished. Showed my dirty air filter, surprised about tire rotation. Great experience. More
by STILSC
Employees Worked With
Mrs. Hancock
April 21, 2018
Starter replaced in 2015 Red Edge! I had my non-start Edge towed to Corwin late one evening and about 8:30 the next morning Cody called! He had been to the car and verified it was still I had my non-start Edge towed to Corwin late one evening and about 8:30 the next morning Cody called! He had been to the car and verified it was still a non-starter and was very friendly in telling what the repair process would be! I was very pleased with the way it was all handled!! Thank you much!! More
by SHELBYTAC
Employees Worked With
Cody Boschert
April 20, 2018
Quick and efficient I didn't know they were taking appointments again so i just walked in. They were able to get me in and out in under an hour. Thank you I didn't know they were taking appointments again so i just walked in. They were able to get me in and out in under an hour. Thank you More
by Peeps615
Employees Worked With
I don't know
April 20, 2018
Great Service Very good service department to work with. Communication is excellent and they keep you informed. Vehicle ready when promised and all of the repair Very good service department to work with. Communication is excellent and they keep you informed. Vehicle ready when promised and all of the repairs done to a high standard. More
by CJWALTERS
Employees Worked With
Cody Boschert
