Corwin Ford of Tri Cities - Service Center

Great Service There are a lot of scamming dishonest places out there that lure you in with their smiles sales and guarantees that do you/vehicle more harm than good There are a lot of scamming dishonest places out there that lure you in with their smiles sales and guarantees that do you/vehicle more harm than good. I was very skeptical of Corwin Ford until I tried it, man talk about a place that makes you feel at home and you know deep down that this is a place I can trust. Every time I walk in I’m always greeted with a awesome atmosphere! Thanks Corwin for all your time and help! More

Never a bad experience!!! This while team rocks, from sales to finance to service!! Everyone I've encountered at Corwin is spectacular!! They work/worked with me and my crazy This while team rocks, from sales to finance to service!! Everyone I've encountered at Corwin is spectacular!! They work/worked with me and my crazy schedule. More

Good service department Brought car in for recall and seat heater repair. Service writer took car of extended service contract notification which was nice not having to deal Brought car in for recall and seat heater repair. Service writer took car of extended service contract notification which was nice not having to deal with that. Advised of additional work that should be done. Had the additional work performed and car was ready as promised. More

Great experience! Corwin put a bug deflector and tonneau cover on our new truck. It looks excellent. They were very friendly and accommodating. We highly recommend them Corwin put a bug deflector and tonneau cover on our new truck. It looks excellent. They were very friendly and accommodating. We highly recommend them! More

Quick Lane Service These guys take great care of my vehicles. I use Corwin for all my service requirements. My service contract on my 2015 F150 has been a great deal. These guys take great care of my vehicles. I use Corwin for all my service requirements. My service contract on my 2015 F150 has been a great deal. More

Quick oil change Used their new quick lane service building for an oil change. The folks working there were real friendly. Was thankful they had complimentary coffee a Used their new quick lane service building for an oil change. The folks working there were real friendly. Was thankful they had complimentary coffee available too. More

Check Engine Light has been erratic over the past 10,000 mil The on-off status of the engine light has been reported prior to the service performance for the past 2-3 services. Because the light has always The on-off status of the engine light has been reported prior to the service performance for the past 2-3 services. Because the light has always been off when I got to you for service (one time I went in because I had the light but it went out by the time I got to your dealership) no action was taken. This time THE ENGINE LIGHT WAS AGAIN OUT WHEN I GOT TO YOUR BEALER SHIP but we included it in the service package. Corrective action was expensive. Action taken was effective as improved engine performance is evident but I wonder if more timely action would have reduced the cost by some of it being covered under warranty. Also savings in fuel cost may have resulted. More

Quick to me back up and running! The service department was quick to diagnose the problem I was having. They got the parts ordered and got me back on the road even though they were ve The service department was quick to diagnose the problem I was having. They got the parts ordered and got me back on the road even though they were very busy! More

Concern with ignition My only potential issue is with a slight hesitation during acceleration following spark plug replacement but I'm hoping the computer will compensate a My only potential issue is with a slight hesitation during acceleration following spark plug replacement but I'm hoping the computer will compensate as it learuns the NE configuration. More

Good, Friendly Service Brought our explorer in for an oil change and a couple of warranty repairs. Things went very smoothly. Cody was awesome—very friendly and accommodatin Brought our explorer in for an oil change and a couple of warranty repairs. Things went very smoothly. Cody was awesome—very friendly and accommodating. Very pleased with our experience. More