Corwin Ford of Tri Cities - Service Center

Excellent Service was great. Service department called before any work beyond oil change was done. Asked to repaired rear view mirror and they did. Great job Service was great. Service department called before any work beyond oil change was done. Asked to repaired rear view mirror and they did. Great job. More

I have a lot of confidence in Corwin’s ability to repair Took longer than I expected to check out the brake controller and recepticals in the truck bed abs bumper. Plus the oil change. But I always feel conf Took longer than I expected to check out the brake controller and recepticals in the truck bed abs bumper. Plus the oil change. But I always feel confident that things are done right with quality work and qualified technicians. More

Good service friendly staff Was good service and they went the extra mile to accommodate my needs. And they worked around my anxiety pretty good. Was sorry to see Chandler's appr Was good service and they went the extra mile to accommodate my needs. And they worked around my anxiety pretty good. Was sorry to see Chandler's apprehension though. I really think he's a good guy. More

Very organized and helpful. Warranty issues handled. Minor recall handled. Minor service handled. Was particularly impressed meeting the mechanic. The individual who negotiate Warranty issues handled. Minor recall handled. Minor service handled. Was particularly impressed meeting the mechanic. The individual who negotiated my repairs(Juan Orosco) was also skilled and efficient getting my extended warranty work approved. More

Super Service on my Super Duty Michael was up front with repair cost, honest and showed great communication during the repair! Made sure I had my truck back as soon as possible. Michael was up front with repair cost, honest and showed great communication during the repair! Made sure I had my truck back as soon as possible. More

Door sensor issue I am pleased with my service manager. He was very nice. I am not please with my bill. I feel that I was drastically over charged. I understand that it I am pleased with my service manager. He was very nice. I am not please with my bill. I feel that I was drastically over charged. I understand that it’s my responsibility to read every line but the $35 service fee is not acceptable. I feel you charged me more than enough for the labor. My $350 door lock turned into $471 out the door. Had I known the outrageous rate quoted did not include this service charge or tax I would have done the repair myself. The only reason cody got a 4 star was due to the pricing. I understand that’s his job to make the company money. The work done was finished quickly and I appreciate that. . I’m just not happy with the cost. More

Service review The reason I gave all the stars is because they are friendly. The waiting area is very clean. They do only the work that I want done. They always chec The reason I gave all the stars is because they are friendly. The waiting area is very clean. They do only the work that I want done. They always check first before doing anything else. More

Recall and service completed with efficiency Had an over due door latch recall to complete and my focus was finally suffering from the dreaded transmission issues. They were able to reflash the t Had an over due door latch recall to complete and my focus was finally suffering from the dreaded transmission issues. They were able to reflash the tcm and run through the relearn process as well as complete the recall in a small amount of time and at the qouted price. The Focus is now working well. More

Great Quick Lane Service I appreciated them fitting me in (next day) for an oil change and brake check. The brakes had to do with a manufacturer warranty issue, so they helped I appreciated them fitting me in (next day) for an oil change and brake check. The brakes had to do with a manufacturer warranty issue, so they helped me get set up with service for that, which I appreciated. Turns out I also needed a new battery and they even helped me apply for the battery rebate before I left. Great customer service! More

Awsome Always have great experience in the service department keep up the great work. The staff is always friendly and great with the costumers. Keep up the Always have great experience in the service department keep up the great work. The staff is always friendly and great with the costumers. Keep up the great work corwin. More