Corwin Ford of Tri Cities - Service Center

Over priced unnecessary work performed Be sure that you review in writing the proposed work and costs before authorizing work. Also, be sure you have time to review the detailed bill befor Be sure that you review in writing the proposed work and costs before authorizing work. Also, be sure you have time to review the detailed bill before paying. I was charged for confirming the message light I had said was on was actually on. I was charged for confirming that the windshield washer was not working as I had said. More

Great Service Corwin Ford replaced the defective airbags in our Mercury Milan. We were in and out in about 2 hours. They were courteous and helpful, and the waiting Corwin Ford replaced the defective airbags in our Mercury Milan. We were in and out in about 2 hours. They were courteous and helpful, and the waiting room was nice. More

Victor does a great job, deserves a bonus $ I had not made an appointment for my daughter's Honda Accord, Victor got it in right away, I was in & out within 1 hour, great job, thanks! I had not made an appointment for my daughter's Honda Accord, Victor got it in right away, I was in & out within 1 hour, great job, thanks! More

Very helpful I felt they put a priority on my problem. And they communicate with me to make my experience not so stressful. They were very helpful with my problem. I felt they put a priority on my problem. And they communicate with me to make my experience not so stressful. They were very helpful with my problem. More

Quick Lane I’ve been visiting Quick Lane for all of my regular maintenance. Overall, the professionalism and clean environment are impressive. Most recently I w I’ve been visiting Quick Lane for all of my regular maintenance. Overall, the professionalism and clean environment are impressive. Most recently I was able to get a recall done at the same time which was a time saver. I will continue to bring my Fusion here. More

Car Service The service consultant that worked with me did an excellent job in getting my car fixed in a timely manner. Thank you for the attention given for my The service consultant that worked with me did an excellent job in getting my car fixed in a timely manner. Thank you for the attention given for my car repair. More

Thank you! We had our new Explorer devices for the protection package and arrived on time. The crew had just gone to lunch despite having made our appt for noon. We had our new Explorer devices for the protection package and arrived on time. The crew had just gone to lunch despite having made our appt for noon. That is the only reason for four stars. We would have to wait an hour longer than anticipated. Juan went above and beyond to help us with a loaner car and we went to the mall. They did a great job and even tried to get the job done before it got dark out so we could make it home safely. Very impressed! More

Quick and Easy 60k check up for my vehicle was easy to schedule. Team offered excellent cost and time saving solutions for me! Ability to break up expensive services 60k check up for my vehicle was easy to schedule. Team offered excellent cost and time saving solutions for me! Ability to break up expensive services and prioritize based on their diagnostics at oil change was sweet! More

No problems, respectful, great people Purchased truck and the after market items were put on in a timely fashion. Strong customer service oriented employees, from start to finish. Good job Purchased truck and the after market items were put on in a timely fashion. Strong customer service oriented employees, from start to finish. Good job. More

Recall Took my car in for a recall and when I got it back the clock was stuck and wouldn't change. Had to fix it myself :( Took my car in for a recall and when I got it back the clock was stuck and wouldn't change. Had to fix it myself :( More