Corwin Ford of Tri Cities - Service Center

Sales manager did not live up to his word on tires . Service group forgot to put tire valve caps Service group forgot to put tire valve caps More

Cristian is always willing to help and knows what he's doing. Cristian always goes above and beyond. doing. Cristian always goes above and beyond. More

Told me I needed to replace cabin filter they sold me 2,000 miles ago. Told me I needed an alignment that I don't. Told me my tires were worn out that Les Schwab just told me they had more 32nds than 2,000 miles ago. Told me I needed an alignment that I don't. Told me my tires were worn out that Les Schwab just told me they had more 32nds than Corwin did. Not an honest dealership. More

From start to finish, the service was excellent in all respects. I was impressed with the assistance given me to understand the work being done. respects. I was impressed with the assistance given me to understand the work being done. More

Every time I go to Corwin Ford I’m always treated like a valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience More

It was a great experience at the dealership. Everyone there was already to jump in and help me out. Everyone there was already to jump in and help me out. More

Drop off and approval of services were the only easy things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else who wasn’t available to leave a message. My car sat for multiple days fixed and me unnotified. they also sent a scam message offering me a purchase quote for my vehicle as it was in “high demand” with an extremely disrespectful price. After I got it back, it had a ding in the back panel that was not there before (you can tell because whomever did it rubbed the dirt of the spot as they were checking it and no notice was given about it. More

A service guy I dealt with kept me informed all the way true, but they worked on my truck and then he told me what's wrong after he didn't know stuff. I appreciate keeping me informed. true, but they worked on my truck and then he told me what's wrong after he didn't know stuff. I appreciate keeping me informed. More

Courteous, efficient, and very accommodating as always I always appreciate the detail to customer service that this dealership does always appreciate the detail to customer service that this dealership does More

Why you guys don't ever fix anything? I think your guys's dealership has press poor management press, poor scheduling and xxxx poor communication with customers, and you guys are slow at I think your guys's dealership has press poor management press, poor scheduling and xxxx poor communication with customers, and you guys are slow at your services and you're always looking to make more money off the customer. I said just doing a simple oil change like they ask. More