Corwin Ford of Tri Cities - Service Center

Awesome experience Great to deal with. Very friendly and helpful. Great experience. Super super friendly Very friendly and helpful. Great experience. Super super friendly More

Excellent It was a good experience overall. Very easy to work with Great service always Very easy to work with Great service always More

Dipstick wasn't properly reinserted so sensor came on and had to take to mechanic to reset. Also, the mileage was incorrectly listed so I have an incorrect mileage for next oil change. And lastly an above av had to take to mechanic to reset. Also, the mileage was incorrectly listed so I have an incorrect mileage for next oil change. And lastly an above average amount of oil was spilled in the driveway during the change. More

The car was not ready to pick at the scheduled time, Then it was given to me with an empty tank coolant! ( I had to wait another 45min for somebody to put coolant in!) Not acceptable! it was given to me with an empty tank coolant! ( I had to wait another 45min for somebody to put coolant in!) Not acceptable! More

Salesman Adrian Trevino was awesome, But left the truck to have some work done on it. Some of the work wasn't done and it had it had leaves in the bed, like someone used it for yard work or something over to have some work done on it. Some of the work wasn't done and it had it had leaves in the bed, like someone used it for yard work or something over the weekend. The chipped windshield isn't fixed and the "detail job" consisted of spraying it down with a hose! I asked for more details on the warranty and Pablo, the other salesman, told me to look it up on my thumb drive they have me. Didn't seems real concerned for what I wanted. More

Great service, no hassle. I ordered a vehicle that I wanted, at a great price, got the vehicle in record time for a lower price. Very impressed. My sales representative, Candi I ordered a vehicle that I wanted, at a great price, got the vehicle in record time for a lower price. Very impressed. My sales representative, Candido, was an excellent help guiding me through the ordering phase. Candido was always available and answered all my questions from day one until I drove off with my new truck. Totally impressed!! More

Josue, took care of all my concerns and car needs. He even got my second car in next day. He even got my second car in next day. More

Many multiple trips back to this service center for the same multiple needed repairs not resolved ( 7X). same multiple needed repairs not resolved ( 7X). More

A wonderful experience from my first phone call to picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly an picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly and helped me prioritize other concerns to fit in my budget. More

Great service. Friendly reliable service management. Kept me informed of the progress throughout the day. Friendly reliable service management. Kept me informed of the progress throughout the day. More