Corwin Ford of Tri Cities - Service Center

We had to leave the car as we paid for a package deal too seal the car inside and outside. we had to bring it back as they didn't do what we paid for. They did not even put gas in it? There were a few minor seal the car inside and outside. we had to bring it back as they didn't do what we paid for. They did not even put gas in it? There were a few minor things like the case for the owners manual. More

Always a great experience at Corwin Ford. Tina in the service department was very helpful and awesome customer service. Tina is the Best! Tina in the service department was very helpful and awesome customer service. Tina is the Best! More

The point to point inspection was never done. My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid fl My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid flush properly as I was never able to really see the old oil or even check it now because I have a CVT transmission. Pretty disappointed with paying $1100 for my oil change and hopefully changing the transmission fluid. I ask for the inspection and it was very poorly done. Just sucks because the people were kind but the actual service on the car is not up to par. More

He was very professional, kind and personally took the time to get back to me and answer all my questions. time to get back to me and answer all my questions. More

Journey was polite, courteous, informative, and 100% not annoying. Thank you! Get more sales/service with these qualities. annoying. Thank you! Get more sales/service with these qualities. More

Doug and his team got my truck fixed up and back on the road. They were persistent in trying to find the problems. Thanks! road. They were persistent in trying to find the problems. Thanks! More

The overall service was very good but surprised the truck was not washed. Lube service and inspections at other dealerships for my other vehicles include a wash. was not washed. Lube service and inspections at other dealerships for my other vehicles include a wash. More

Poor communication, little follow through, car continually going back to shop for issues stemming from prior services continually going back to shop for issues stemming from prior services More

Easy to work with went above and beyond to meet with what I wanted Great customer service I wanted Great customer service More

Provided good service. My car was in and out in a reasonable time. I will continue to use Corwin Tri-Cities for future services. My car was in and out in a reasonable time. I will continue to use Corwin Tri-Cities for future services. More