Corwin Ford of Tri Cities - Service Center
Pasco, WA
1,463 Reviews of Corwin Ford of Tri Cities - Service Center
Dipstick wasn't properly reinserted so sensor came on and had to take to mechanic to reset. Also, the mileage was incorrectly listed so I have an incorrect mileage for next oil change. And lastly an above av had to take to mechanic to reset. Also, the mileage was incorrectly listed so I have an incorrect mileage for next oil change. And lastly an above average amount of oil was spilled in the driveway during the change. More
The car was not ready to pick at the scheduled time, Then it was given to me with an empty tank coolant! ( I had to wait another 45min for somebody to put coolant in!) Not acceptable! it was given to me with an empty tank coolant! ( I had to wait another 45min for somebody to put coolant in!) Not acceptable! More
Salesman Adrian Trevino was awesome, But left the truck to have some work done on it. Some of the work wasn't done and it had it had leaves in the bed, like someone used it for yard work or something over to have some work done on it. Some of the work wasn't done and it had it had leaves in the bed, like someone used it for yard work or something over the weekend. The chipped windshield isn't fixed and the "detail job" consisted of spraying it down with a hose! I asked for more details on the warranty and Pablo, the other salesman, told me to look it up on my thumb drive they have me. Didn't seems real concerned for what I wanted. More
Great service, no hassle. I ordered a vehicle that I wanted, at a great price, got the vehicle in record time for a lower price. Very impressed. My sales representative, Candi I ordered a vehicle that I wanted, at a great price, got the vehicle in record time for a lower price. Very impressed. My sales representative, Candido, was an excellent help guiding me through the ordering phase. Candido was always available and answered all my questions from day one until I drove off with my new truck. Totally impressed!! More
A wonderful experience from my first phone call to picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly an picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly and helped me prioritize other concerns to fit in my budget. More
Great service. Friendly reliable service management. Kept me informed of the progress throughout the day. Friendly reliable service management. Kept me informed of the progress throughout the day. More