Corwin Ford of Tri Cities - Service Center

Corwin does a good job of taking care of the customers. They’re genuinely concerned about their well-being and the safety of their trucks. They’re genuinely concerned about their well-being and the safety of their trucks. More

This dealership was helpful friendly and efficient. I was so impressed by the staffs professionalism and knowledge and especially their listening skills which is so crucial. I was so impressed by the staffs professionalism and knowledge and especially their listening skills which is so crucial. More

We used the mobile service for the first time, actually didn’t know it existed until Corwin called about it! What a wonderful service! Prompt, polite and very knowledgeable! They can even service your car didn’t know it existed until Corwin called about it! What a wonderful service! Prompt, polite and very knowledgeable! They can even service your car in your driveway! I’ll be using this service again!! More

The pick up and return of my vehicle for the recall service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. service was done very efficiently and on time. Plus the other maintenance check of the vehicle is appreciated. Service was very professional. More

Could've used a little heads up to let me know when my batteries weren't in the shop. 3 times I came in and was told that my batteries were still on back order, instead of getting a courtesy call a day or batteries weren't in the shop. 3 times I came in and was told that my batteries were still on back order, instead of getting a courtesy call a day or 2 before. Otherwise, overall it was a good experience and the car was finished in a timely matter when it made it into the shop. More

Staff were very friendly since I arrived and my car was ready before the estimated time they gave me. Also everything that was done to my car was explained to me. ready before the estimated time they gave me. Also everything that was done to my car was explained to me. More

Communication lacks overall with this dealer. Being left high and dry on the status of your vehicle is unsettling. The need to pull teeth often creates a lack trust. However, it’s the only Ford Being left high and dry on the status of your vehicle is unsettling. The need to pull teeth often creates a lack trust. However, it’s the only Ford in the tri/cities. More

Im always treated well whenever I go to Corwin Ford. So I plan to keep coming back whenever my car needs repairs. So I plan to keep coming back whenever my car needs repairs. More

Did wonderful and always kept me informed of what was going on I know what the timeframe might be going on I know what the timeframe might be More

Vanessa was very good with sending documents over to sign and explaining what needed to be done. and explaining what needed to be done. More