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Corwin Ford of Tri Cities - Service Center

Pasco, WA

4.5
1,478 Reviews

1,478 Reviews of Corwin Ford of Tri Cities - Service Center

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June 03, 2025

Service was only 20 minutes to replace spark plugs, but it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” with More

by auburnbobby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
June 02, 2025

Got me in fast and took care of my emergency in a satisfactory manor with great communication. More

by VMILLER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

They have been so great to work with in regards to my schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. More

by KATYLFILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Did exactly what they said they would do without any problems and in the time line they promised More

by Oldiron41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

I was pleased with the service. The only minus is that it took so long. More

by MBILLAUX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

The technicians and staff were helpful and efficient, and completed the work in less time than estimated. More

by RUSTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I am impressed with their professionalism and attention to detail; they provide written documentation with descriptions and rationalizations for suggested procedures. Additionally, everyone is friendly and More

by Terry Willcuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Lozano
May 30, 2025

Everyone we dealt with in the service were so nice and helpful they were able to squeeze us in quickly with no down time and Mario went out of his way to make sure we were happy with them purchasing our c More

by saramarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Lara 5 stars
May 30, 2025

Nice to have you come to our house to do the service. Thank you so much for this opportunity. More

by jcrr.ralston12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derby Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Communication can be improved - I was not informed on when my car was ready and the web portal displayed a higher total price than when I paid in person. They also don’t show the cost upfront so I was su More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah
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