Corwin Ford of Tri Cities - Service Center

It used to be better. With in three days of service a friend pointed out that the license plate light was out and I got an automatic light that showed low tire pressure. With in three days of service a friend pointed out that the license plate light was out and I got an automatic light that showed low tire pressure. Les Schwab (spelling?) fixed the tire pressure. The service used to be much more comprehensive and complete. . More

Very friendly and excellent customer service. Quick on doing the service and the inspection after the service is done. Quick on doing the service and the inspection after the service is done. More

Darby is an awesome service rep. Never have had any issues. Work and car was return as expected. Never have had any issues. Work and car was return as expected. More

Great getting our vehicle back to us. Darby Monroe was very helpful in connecting my phone e to my car. Darby Monroe was very helpful in connecting my phone e to my car. More

In service they are so busy managing maximizing profit and their time that customer inconvenience is ignored. Example: I have to take time from my own demanding business, drive 60 miles, arrive first thi and their time that customer inconvenience is ignored. Example: I have to take time from my own demanding business, drive 60 miles, arrive first thing in the morning with their promise to rush the repair, and the vehicle doesn’t get into the shop until late afternoon! I lose a complete day of business! I don’t have the time for this!! More

Darby was such a great help & communication was very clear through the service over three days. clear through the service over three days. More

Everyone is always so friendly and helpful and we don’t have an extra long way. You provide such good coffee. have an extra long way. You provide such good coffee. More

It appears that it’s all going Tech… No longer person to person conversations like before. Just texting, IM, and e-mail. person conversations like before. Just texting, IM, and e-mail. More

They did everything right and I am happy with the results. Now I get to enjoy my car. results. Now I get to enjoy my car. More

Always trying to get out of warranty or blaming on customer. Service writers are very rude customer. Service writers are very rude More