Corwin Ford of Tri Cities - Service Center

Service was only 20 minutes to replace spark plugs, but it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” with it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” without a thanks for your business. I did get a have good rest of the day. More

Got me in fast and took care of my emergency in a satisfactory manor with great communication. satisfactory manor with great communication. More

They have been so great to work with in regards to my schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. schedule since we don't have a dealership in our town. Having to change appointments and things being done to accommodate my work schedule. More

Did exactly what they said they would do without any problems and in the time line they promised problems and in the time line they promised More

I was pleased with the service. The only minus is that it took so long. The only minus is that it took so long. More

The technicians and staff were helpful and efficient, and completed the work in less time than estimated. completed the work in less time than estimated. More

I am impressed with their professionalism and attention to detail; they provide written documentation with descriptions and rationalizations for suggested procedures. Additionally, everyone is friendly and to detail; they provide written documentation with descriptions and rationalizations for suggested procedures. Additionally, everyone is friendly and courteous and I have always felt like I’ve received a fair deal. More

Everyone we dealt with in the service were so nice and helpful they were able to squeeze us in quickly with no down time and Mario went out of his way to make sure we were happy with them purchasing our c helpful they were able to squeeze us in quickly with no down time and Mario went out of his way to make sure we were happy with them purchasing our car and the deal we made we had a great experience with them. More

Nice to have you come to our house to do the service. Thank you so much for this opportunity. Thank you so much for this opportunity. More

Communication can be improved - I was not informed on when my car was ready and the web portal displayed a higher total price than when I paid in person. They also don’t show the cost upfront so I was su when my car was ready and the web portal displayed a higher total price than when I paid in person. They also don’t show the cost upfront so I was surprised my oil change cost more than $100. More