Corwin Ford of Tri-Cities

Very easy to work with i would recommend to anyone and the best prices around the best prices around More

Due to several miscommunications, my experience was not the best. However, it was very clear that the service team was dedicated to making it right, so I appreciate that. the best. However, it was very clear that the service team was dedicated to making it right, so I appreciate that. More

I am a dealer manager myself and I've been dealing with juan for quite a bit of years he's always easy to work with and always very helpful he is a very good service guy if not the best service guy ford u juan for quite a bit of years he's always easy to work with and always very helpful he is a very good service guy if not the best service guy ford us working for them very professional More

We took it in for a recalibration of collision avoidance system after a windshield company couldn’t get it done. Also there was a passenger side mirror not folding in when it shut off. After multiple calls system after a windshield company couldn’t get it done. Also there was a passenger side mirror not folding in when it shut off. After multiple calls and attempts to text advisor I finally called sales representative to find out the status on repairs. It took 48 hours to get a new battery and recalibration done. The service advisor did not communicate well at all. More

Called and left messages for service over couple of months with no one answering phone and no one returning calls. This caused the issue to not get repaired prior to warranty expiring. Worst customer s months with no one answering phone and no one returning calls. This caused the issue to not get repaired prior to warranty expiring. Worst customer support I dealt with. More

Jessie provided informative, prompt and polite service. I would 100% utilize his service again. I dislike Corwin Ford. Their lot people have an extremely aggressive approach. I'm shy and I hate talkin I would 100% utilize his service again. I dislike Corwin Ford. Their lot people have an extremely aggressive approach. I'm shy and I hate talking to strangers. Every time I approached it was like they were trying to keep me out until I told them I had car maintenance. It's rude. It makes me want to avoid utilizing Corwin ford services again. Jessie and the maintenance staff were the only positive parts of this process. Jessie and the Maintenance staff good work is the only reason I would even consider going to Corwin ford again. More

Johnathon our salesman was very helpful throughout the whole process. The finance manager was really helpful also. whole process. The finance manager was really helpful also. More

Check in was easy and time frame for work being done was accurate. Cost was as assessed. accurate. Cost was as assessed. More

Jonathan Flowers was very helpful in getting to a successful purchase of my new Ford Bronco Sport. Although I had some issues with some of the options on the vehicle we ended up with a resolution to successful purchase of my new Ford Bronco Sport. Although I had some issues with some of the options on the vehicle we ended up with a resolution to my satisfaction. More

The wife and I just bought a 24,000 truck. Over a week after we signed the papers we finally got it. Passenger front seat has its back completely off and looks like it was held by Velcro that Over a week after we signed the papers we finally got it. Passenger front seat has its back completely off and looks like it was held by Velcro that I would buy to hang up a picture. Horrible customer service and the more I look the more stories I find. I Do Not Recommend this place at all More