Corwin Ford of Tri-Cities

The fuel filer was not changed and the service alert was not taken off my car still says service due. Was told I would get a call back about the fuel filter and never got a call back. not taken off my car still says service due. Was told I would get a call back about the fuel filter and never got a call back. More

Personnel were very friendly and I believe honest regarding the vehicle, extended warranty options and potentially trading in our existing vehicle. I did not feel any pressure from the personnel to m regarding the vehicle, extended warranty options and potentially trading in our existing vehicle. I did not feel any pressure from the personnel to make any specific choices/decisions. More

Noah, service advisor, was friendly, helpful, and service oriented (...crucially important to me) *Appreciated the Military Veteran discount --.I'll be be back with other vehicles, for value adding mainte oriented (...crucially important to me) *Appreciated the Military Veteran discount --.I'll be be back with other vehicles, for value adding maintenance and services. More

Super helpful straight to the point and the best part was I didn't feel pressured I didn't feel pressured More

The finance sells manager was bad He gave me wrong information and tried to trick me information and tried to trick me More

We spent more than 5 hours to pick the new mustang ! !!! The original sales guy was good but he wasn’t available to complete the pickup process. The finance manager was bad he tried to trick us by giving !!! The original sales guy was good but he wasn’t available to complete the pickup process. The finance manager was bad he tried to trick us by giving incorrect informations to sell his products … at all it was a bad experience More

Wonderful service from Jersey and the team at Corwin Ford. We will definitely be purchasing our Ford vehicles from them from now on. Ford. We will definitely be purchasing our Ford vehicles from them from now on. More

I have dealt with Corwin Ford for several years and every dealing has been a smooth and professional experience. They go above and beyond my expectations! dealing has been a smooth and professional experience. They go above and beyond my expectations! More

I have never been so ticked off. Low ball offers on your trade, then they want to tell you what’s wrong with your trade mechanically even though they’ve probably never changed their Low ball offers on your trade, then they want to tell you what’s wrong with your trade mechanically even though they’ve probably never changed their own oil. Salesman looks at KBB and does instant cash offer for my trade. That’s not the trade value. After I left letting everyone there know how I felt, they kept calling. In the end, they actually valued my trade mid KBB trade value which was where I wanted to be. I did the deal just to later find out that the keys they gave me didn’t have the locking fuel door key. I will never be back. BTW I waited about an hour for them to find a key, 30 minutes just to get a salesman to help me even after I called them. More

Quick efficient servicing. Waiting area was nice and comfortable. Seeing pictures of recommended services is a cool tool. Waiting area was nice and comfortable. Seeing pictures of recommended services is a cool tool. More