Corwin Ford of Tri-Cities

Excellent experience! We will be back! Tanner was awesome. Very helpful and accommodating. No pressure whatsoever. I felt I left with a great truck at fair price. None of the usual car deal Tanner was awesome. Very helpful and accommodating. No pressure whatsoever. I felt I left with a great truck at fair price. None of the usual car dealer games. Thank you Corwin. More

75% happy I brought my truck in for service before I start the season of camping. Had a couple of things done extra that was recommend. Then was told my batter I brought my truck in for service before I start the season of camping. Had a couple of things done extra that was recommend. Then was told my batteries weren't great and even one should be replaced. I put two new batteries 850 CCA in March 2016 and now there just above 700 CCA now. Wouldn't replace under the motorcraft then was told they were fine. I already went through this in 2015 when the new batteries that I put in started going bad wouldn't replace them either and they were even lower. The truck has two alternators and lost both alternators that year to. I have been told by some other mechanics bad batteries put allot of stress on alternators. So the next day took the truck to another shop had them check batteries got same responds batteries should be replaced. I use this truck for hauling a heavy load and pulling a heavy load at the same time. I do the maintenance on it, I need to know that things are getting done right so I have less chance of having problems when were on the road. So not 100% happy how things turned out again. More

Quick Lube Review I have been very happy to have access to the Quick Lube as a customer, and appreciate the convenience of being able to stop by with my truck instead o I have been very happy to have access to the Quick Lube as a customer, and appreciate the convenience of being able to stop by with my truck instead of having to make an appointment. Previously, it was a day long ordeal to get my oil changed and I would have to use the Corwin shuttle to get to work. Now, I just stop in and wait an hour to get my oil changed. It would be nice if it were a little quicker... but it is what it is! I like being able to watch the guys work on my truck, it makes it more interesting. More

Helpful staff, clean and well run facility, fast service I like the new quick lane service. No appointment necessary... however, parking seems a bit limited when it gets busy, but the staff managed the in a I like the new quick lane service. No appointment necessary... however, parking seems a bit limited when it gets busy, but the staff managed the in and out well. The great visibility of the work going on in the bays is impressive and lends to the customer confidence in the whole team. Keep up the good work... More

Purchase of new 2017 Ford F-250 Diesel Pickup My wife and I were very pleased with first setting up a test drive on the vehicle we later purchased from Steve Wilson. Steve assisted us on qualifyi My wife and I were very pleased with first setting up a test drive on the vehicle we later purchased from Steve Wilson. Steve assisted us on qualifying rebates offered and we eventually negotiated the purchase. Steve listened to my wife and myself questions on the vehicle options and went through all the details of operation at time of delivery. Would definitely contact Steve when buying a future vehicle. More

Love it! We recently purchased car #2 and Austin was so helpful and made it all go very smoothly! I recommend him to everyone and I am so happy with the servic We recently purchased car #2 and Austin was so helpful and made it all go very smoothly! I recommend him to everyone and I am so happy with the service we received and of course the awesome new car!! More

Professional staff. Concerned about the customer. I went online to shop for a good used truck. I found a couple I wanted to test drive. After arriving at the dealership, Jaden asked all the right ques I went online to shop for a good used truck. I found a couple I wanted to test drive. After arriving at the dealership, Jaden asked all the right questions and realized he had a truck on the lot I might like but wasn't one I had looked at online. After test driving that truck, I decided to purchase it. I am very happy with the vehicle and Jaden even arranged for a minor repair to be done free of charge. He is a professional with a great attitude and a real concern for his customers. I would buy another vehicle from Jaden. More

perfect fit Austin helped find us a 2015 Silverado after I explained what I was looking for, Initially I had my sights set on another vehicle but he was able to f Austin helped find us a 2015 Silverado after I explained what I was looking for, Initially I had my sights set on another vehicle but he was able to fit both mine and my wife's needs in the purchase. No pressure and was up front on every thing. More

Awesome service! Javier is very attentive to our needs. He always makes sure to keep us updated on our vehicles status when they come in for repairs. Whether it is som Javier is very attentive to our needs. He always makes sure to keep us updated on our vehicles status when they come in for repairs. Whether it is something as simple as a recall or any warranty work, to a complicated engine replacement, Javier makes sure that everything goes as smooth as butter on a warm piece of toast! More

warrenty work The Water Pump started leaking on my 2016 F350 Super Duty truck. I called in the leak on Tuesday and had an appointment for Thursday morning. and had The Water Pump started leaking on my 2016 F350 Super Duty truck. I called in the leak on Tuesday and had an appointment for Thursday morning. and had the truck back by 1:00pm. The mechanic was very informative and showed me the new pump, showing me where he found the leak on my old pump and offered to take pictures of the before and after. I was told that this was an issue with the factory water pump and so when I told them that I had a water leak they ordered a new pump and had it in stock when I arrived. They also have a great snack bar with free gourmet coffee. More