Corwin Ford of Tri-Cities

A wonderful experience! Everyone was very friendly and helpful. They made me feel like I had known them for a long time. Curt Watson was able to answer all of my questions Everyone was very friendly and helpful. They made me feel like I had known them for a long time. Curt Watson was able to answer all of my questions and made sure I was happy with my purchase. I would definitely buy from them again. More

First experience with Corwin Ford When I walked into Corwin and told the receptionist what I needed she immediately notified the sales team. Nelly was the one who helped with the purc When I walked into Corwin and told the receptionist what I needed she immediately notified the sales team. Nelly was the one who helped with the purchase of the new car. I told him we had been in on New Years and looked for the vehicle we wanted. He told me that he would check to see if the keys were still there and if they were the car was not sold. He came back with the keys and we started the paper work. I told him my son did not get off work until 4:00 but he would like to see the car first. He suggested that we drive the car over to the place he worked so he could see it. Most car dealerships will not do this for a customer. I picked Eric up after work and he finished the paper work I had started that morning and he drove him with the car. I was very impressed with how clean your show room was. And how Nelly went out of his way to make it all work for us. More

Much Better Than Previous Dealership Management When this location used to be R...D...Ford we never got much attention or satisfaction. Had a Ford Escape during the "RV flat tow" debacle and burned When this location used to be R...D...Ford we never got much attention or satisfaction. Had a Ford Escape during the "RV flat tow" debacle and burned up the transmission twice because Ford had made a big mistake. Even though Ford paid for both transmission replacements, it was a terrible inconvenience for us. Only because I hounded the service manager was it discovered that Ford had neglected to supply the slightly different transmission dipstick. As soon as I walked onto the Corwin site I was greeted by the first person to see me, asking "how can I help you?. And not with the old "how much $ can I find in your pockets?" attitude so typical of car sales personnel of the past. More

wouldn't buy anywhere else! Josh Garza made our purchase absolutely painless! Kind courteous and attentive. The whole process was painless and very pleasant. Thanks Josh and t Josh Garza made our purchase absolutely painless! Kind courteous and attentive. The whole process was painless and very pleasant. Thanks Josh and the whole Corwin team! More

Asked for more money months after sale Purchased a car and paid in full at time of purchase. Kept us there 2 hours with add on costs etc. They finally calculated the total and we wrote a c Purchased a car and paid in full at time of purchase. Kept us there 2 hours with add on costs etc. They finally calculated the total and we wrote a check. 3 months later I got a call that th ey wanted another 1000 dollars. I told them we paid in full, but they said they made a math error. I told them we weren't paying more. Today, 6 months after that they have sent us to collections. Never do business here. No communication, and they didn't keep any promise made to find the other keys etc. Do not shop here. More

Letter of Appreciation We recently purchased a 2017 Ford F-350 from Corwin Ford and would like to say thank you for the great experience. Our salesman, Curt Watson, was kno We recently purchased a 2017 Ford F-350 from Corwin Ford and would like to say thank you for the great experience. Our salesman, Curt Watson, was knowledgeable, thorough, and more than helpful. He made it the very best vehicle buying experience we have ever had. He went over and above for us and made it all go smoothly and very pleasantly. You can be sure that we will be sending any family or friends looking to buy a vehicle to Corwin Ford, and telling them to request Curt Watson. His excellent customer service is greatly appreciated. More

Stress free Josh was professional, very easy to deal with, he listened to what we needed in new truck and delivered. I would not hesitate to recommend him to any Josh was professional, very easy to deal with, he listened to what we needed in new truck and delivered. I would not hesitate to recommend him to anyone looking for a new vehicle. More

Austin made purchasing my new F350 easy and enjoyable. I recently purchased an new Ford F-350 SD truck from Austin at Corwin Ford. It was a great experience from my initial inquiry online, through my test I recently purchased an new Ford F-350 SD truck from Austin at Corwin Ford. It was a great experience from my initial inquiry online, through my test drive, finding just the right vehicle for my needs, purchasing, and finally at delivery. Austin is very knowlageable, and a pleasure to work with. He made the process simple, no pressure, and enjoyable. He communicated frequently with me from texts, to emails, and on the phone. This made it possible to do a lot of the work of finding the right vehicle while on frequent business travel. In addition Austin arranged my test drive with Cameron Firth for the only time I had free to visit the dealership. Cameron was also very knowlageable and helpful. I would definitely recommend Austin and Corwin Ford in the future, and will look to them when I am ready for my next purchase. More

F-350 If your looking for just the right truck, talk with Nelly. He is great to work with, just be patient and it will happen!! Nelly worked with me and fou If your looking for just the right truck, talk with Nelly. He is great to work with, just be patient and it will happen!! Nelly worked with me and found just the truck I wanted, he stayed in touch and is very personal. More