
Corwin Ford of Tri-Cities
Pasco, WA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Just routine maintenance Dropped in without an appointment and they took care of my while I waited. The wait time was a bit longer than expected but overall I was pleased. The Dropped in without an appointment and they took care of my while I waited. The wait time was a bit longer than expected but overall I was pleased. They have a nice waiting room and there is also a Starbucks coffee shop on site. More
Oil change, door recall and oil leak repair I went in to have the oil changed whatcha was done on a timely manner while there they reminded me of the door recall and made an appointment for the I went in to have the oil changed whatcha was done on a timely manner while there they reminded me of the door recall and made an appointment for the repair and during this time while they were changing the oil the service man notice an oil leak. Joel took me out to see it and was kind enough to take pictures so my husband could see where it was coming from. appointment was made by Freddy and problem was solved thank you for the great service. More
Excellent car experience with Curt Working with Curt Watson at Corwin was a pleasure. We were unsure of what type of vehicle we were looking for at first, but he made our experience enj Working with Curt Watson at Corwin was a pleasure. We were unsure of what type of vehicle we were looking for at first, but he made our experience enjoyable. He is very knowledgeable and patient and doesn’t pressure you into a sale which is most appealing. We would definitely recommend Corwin and especially working with Curt to our friends and family. More
Well done Brandon and Austin were enthusiastic to make a deal with me on trade in and purchase of new escape. Although negotiating started slow eventually we ca Brandon and Austin were enthusiastic to make a deal with me on trade in and purchase of new escape. Although negotiating started slow eventually we came to a deal I was happy to complete. Thanks to Austin for taking extra time to show me all the options and capabilities of the new vehicle Thanks to all More

Outstanding customer service The employee (Skyler) that helped us find our new car was very friendly and professional. He answered all the questions we had for him. We were lookin The employee (Skyler) that helped us find our new car was very friendly and professional. He answered all the questions we had for him. We were looking at a specific car at first, took it for test drive, it felt like that car was not calling our name. So Skyler showed us another car in our budget & we took it for a test drive. And we knew it was the one. It ran smoothly, low miles, great price & warranty as well. So we moved forward with the purchase. Skyler was very patient with us & provided excellent service along the way. We are very happy with our purchase with Corwin & do recommend this place to anyone looking into purchasing a new or used car. More
Not fast but thorough I had my brakes done and while it took about twice as long as it was supposed to (due to an odd tool they had to quickly get) the service was good and I had my brakes done and while it took about twice as long as it was supposed to (due to an odd tool they had to quickly get) the service was good and so far the job seems excellent. More
Everything As Promised I've purchased several vehicles from Corwin, and last week I purchased another. The sales experience is always no pressure and no BS. That's why I k I've purchased several vehicles from Corwin, and last week I purchased another. The sales experience is always no pressure and no BS. That's why I keep coming back. I needed a couple of accessories on my new truck -- a tonneau cover and a set of storage drawers and raised decking in the back (yes, there's a great product for that). They purchased the custom products for me, installed them and had them ready for me early the next week exactly as they said they would. I always get great service and promises kept from Corwin. More
Very good all the way Best service and sale department in town they work very hard to help.me and my wife will buy our next truck there again Service department is also 👍 Best service and sale department in town they work very hard to help.me and my wife will buy our next truck there again Service department is also 👍 More
Poor craftsmanship The only thing good about my experience was my service writer, Mike. He answered my questions and concerns to the best of his ability. Now the mechani The only thing good about my experience was my service writer, Mike. He answered my questions and concerns to the best of his ability. Now the mechanic on the other hand! He left multiple parts off my truck, and then lied about it saying that's how it came in. These were items that I had put on just a few days before. When I complained about it, Mike told me the mechanic had already gone home for the day, so the shop foreman was the one who had to reinstall my missing parts. Funny thing is, they were the exact same missing parts I had put on the truck that the mechanic said were not there originally! In addition, the mechanic disconnected the parking brake release cable, so my parking brakes were slightly applied and there weren't any warning lights (I'm assuming it wasn't enough to trigger them, but I'm not sure). When I got home I smelled burning oil and hot brakes. I had a problem with my doors locking and unlocking by themselves. At least that's been fixed sorta. I'm using the term 'fixed' loosely. When I lock the doors, the drivers door instantly unlocks because it thinks there's a open door (it didn't do that before I took it to get fixed). Honestly, the drive to the dealership in Prosser is worth it to hopefully have an honest mechanic to do the job right. I doubt I will ever do business with Corwin again. More
Okay. Was treated very well and courteously. Continue to have good service with service department. Not happy with Quick Lube however. Will look at other wa Was treated very well and courteously. Continue to have good service with service department. Not happy with Quick Lube however. Will look at other ways to get oil service if needed. Not best attitude over in that department. More