Corwin Ford of Tri-Cities

Poor Service After being checked in my car sat for 25 minuets with two open bays. So I asked if my car was getting in soon “yes sir you are next” while 4 workers w After being checked in my car sat for 25 minuets with two open bays. So I asked if my car was getting in soon “yes sir you are next” while 4 workers were standing around bullxxxxing. The manager got wind of the issue and jumped in my car and pulled it in the bay, thank god for her. She made a point to get my car done quickly which they did, 20 minuets. When it was time to check out I was directed to a different guy and he apologized and said he was not sure what happened. When I called for the appointment I was asked if I wanted the complete service and I said no, when he was checking in my car he asked again and I said no, “but it’s only 5.00 more” I said no well it was done and I was changed for it. I will be getting a new Honda Pilot very soon, I tried to support America but America failed me. More

Warranty work First time ever I received a phone call from the dealership to have warranty work done before I got a letter in the mail. My warranty work was don First time ever I received a phone call from the dealership to have warranty work done before I got a letter in the mail. My warranty work was done quickly and I was able to pick up the car the same day. More

Excellent customer service. First time using them. Quick and friendly service. First time using them for new windshield wipers. I was just a drop in customer. I will be back for future maintenance on t Quick and friendly service. First time using them for new windshield wipers. I was just a drop in customer. I will be back for future maintenance on truck. More

Top notch!! Well, I was in the market for another King Ranch. I purchased my first one in 2012 at this same dealership. I was happy then and I am happy now. The d Well, I was in the market for another King Ranch. I purchased my first one in 2012 at this same dealership. I was happy then and I am happy now. The dealership is amazingly clean, modern, and the salesman are beyond courteous. My salesman Alan Denhoed is a keeper. I’ll be back soon to purchase again for my son. Thanks More

Great experience, good communication, efficient & friendly We chose to work thru the Costco auto sale program. We are happy we did. Quick response from local dealer. No hassle to order wanted vehicle. Very q We chose to work thru the Costco auto sale program. We are happy we did. Quick response from local dealer. No hassle to order wanted vehicle. Very quick, easy transaction. More

Very good Complete on time good work pleasant service Excellent diagnosis professional work on vehicle Prompt review and evaluation vehicle performs well and Complete on time good work pleasant service Excellent diagnosis professional work on vehicle Prompt review and evaluation vehicle performs well and very pleased with total job More

Airbag recall Very satisfied with everything from initial scheduling of service to completion of service. Very prompt and even washed my vehicle when done. Thanks C Very satisfied with everything from initial scheduling of service to completion of service. Very prompt and even washed my vehicle when done. Thanks Cody. Great job. More

Great The salesman helped me find the pickup I liked at the price I could live with. I did not have to haggle to get a fair deal. A Hand shake closed the de The salesman helped me find the pickup I liked at the price I could live with. I did not have to haggle to get a fair deal. A Hand shake closed the deal and I picked up my truck 2 days later. More

Nelly Ruiz the salesman was fantastic Great dealership to go thru. We will continue to do Buisness with them. Thanks to Nelly Ruiz. He took care of us like family. Thanks Nelly Great dealership to go thru. We will continue to do Buisness with them. Thanks to Nelly Ruiz. He took care of us like family. Thanks Nelly More

They went over what they were going to do and what they were Miss star bucks coffee. The coffee was empty in the waiting area and I was told it would get filled it never was so I went over to service Dept and go Miss star bucks coffee. The coffee was empty in the waiting area and I was told it would get filled it never was so I went over to service Dept and got my coffee. No big deal. More