Corwin Ford of Tri-Cities

Salesman was very helpful and went out of his way after 6:00 pm to video the vehicle and sent to me. Very clean and beautiful showroom. Would highly recommend this dealership! 6:00 pm to video the vehicle and sent to me. Very clean and beautiful showroom. Would highly recommend this dealership! More

They were very helpful and willing to work with us to make a deal They were very courteous make a deal They were very courteous More

Laura, Seth and Daniel were so good to work with! Easy efficient seamless. Very nice! Easy efficient seamless. Very nice! More

All want well rated ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

Reviews Corwin Ford Tri-Cities Reviews Corwin Ford Tri-Cities Service Google review summary 5 4 3 2 1 3.5 (43) Reviews All truck7 oil5 voicemails3 f-1503 +6 Sort by Most releva Ford Tri-Cities Service Google review summary 5 4 3 2 1 3.5 (43) Reviews All truck7 oil5 voicemails3 f-1503 +6 Sort by Most relevant Newest Highest Lowest Jeff Bartlett Local Guide·75 reviews·4 photos Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same.day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. … More Taylor Rogers 10 reviews 4 months ago I brought my truck in for warranty work and witnessed some of the most shady service/business practices I have Ever seen. Service people skipping key details and about charges and then telling me I was signing one thing on a zoomed in iPad … More Cam Burns Local Guide·54 reviews·1 photo Edited 5 months ago Decent enough folks, but had to get a recall job done and it took 2 days for a software update when I had intentionally scheduled an appointment at opening. … More Dani Local Guide·15 reviews 3 months ago Been here a few times now, and the workers have been nice and understanding. However, there have been many times, including recently where I have called and left a voicemail, and I never get a call back. There was another time when i needed … More Reviews Corwin Ford Tri-Cities Service Google review summary 5 4 3 2 1 3.5 (43) Reviews All truck7 oil5 voicemails3 f-1503 +6 Sort by Most relevant Newest Highest Lowest Jeff Bartlett Local Guide·75 reviews·4 photos Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same.day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. … More Taylor Rogers 10 reviews 4 months ago I brought my truck in for warranty work and witnessed some of the most shady service/business practices I have Ever seen. Service people skipping key details and about charges and then telling me I was signing one thing on a zoomed in iPad … More Cam Burns Local Guide·54 reviews·1 photo Edited 5 months ago Decent enough folks, but had to get a recall job done and it took 2 days for a software update when I had intentionally scheduled an appointment at opening. … More Dani Local Guide·15 reviews 3 months ago Been here a few times now, and the workers have been nice and understanding. However, there have been many times, including recently where I have called and left a voicemail, and I never get a call back. There was another time when i needed … More Jeff Bartlett Local Guide·75 reviews·4 photos 2 minutes ago New Horrible place.to have your vehicle serviced. I took my F350 in for a tailgate recall on September 17th at 8:00 a.m. They called at 3:30 same day to tell me that they diagnosed the problem but the vehicle would need to remain overnight. Having heard nothing by 4:00 p.m. on the 18th, I called for an update. They called me back at 5:00 p.m. and.stated that the fix did not work ans they'd have to keep the vehicle another day. I told them I would have to reschedule for another day as I needed the vehicle on Friday. I asked to send a driver to pick me up but Christian, the service advisor said they could deliver it "late afternoon/early evening". He called me back at 6:00 p.m. and asked if I was coming to pick up the vehicle. I reminded him that he said he was going to deliver the vehicle. He then put me on hold, came back on the line and said he was working on the delivery. He called back at 6:30 p.m. and indicated the tech had locked the truck and they could not find the key fob and that the tech was not answering his phone. So, as of the time of this post, no truck, no repair and no keys. 48 hours in the shop for TALGATE repair and looks like it's going to stay there another night. . Absolutely horrible customer service and communication throughout the entire saga. More

This review is of the Service Department. I had my 2018 F350 in the shop for a tailgate recall. After some initial communication issues with the service department they did get the vehicle I had my 2018 F350 in the shop for a tailgate recall. After some initial communication issues with the service department they did get the vehicle back in the shop and fix the problem. Communication was much better the second day around. The only weird thing is that now instead of pressing my tailgate button once to open it I have to press it twice. I thought that was strange but definitely a first world problem. I'm not sure I would have the vehicle serviced here again just because they're just so darned expensive, but they do solid, quality work. More

Dealership was staffed with very capable very friendly people! The facilities was clean and professional looking. They made a trip that started off horrible (truck break down on highway out of town ) into people! The facilities was clean and professional looking. They made a trip that started off horrible (truck break down on highway out of town ) into as pleasant situation as they could. Staff helped us secure a hotel as it took more than one day to get us back on the road with a new tow vehicle and transportation to a from their facility. We are very pleased with the choice of our new truck. More

Always friendly and courteous. Not pushy about completing other services that day that were not on the schedule. Not pushy about completing other services that day that were not on the schedule. More

Service department dose great job get you in and out . answer all my question that I had answer all my question that I had More

This was the first time I used your dealership. It was great dealing with your service writer Doug. He was professional and courteous. He was able to get my vehicle in and out very quickly. It was great dealing with your service writer Doug. He was professional and courteous. He was able to get my vehicle in and out very quickly. More