Corwin Ford of Tri-Cities

excellence service getting both 2013 and 2018 fusion's in a decent manner of getting done less then 30 minutes and would go back again getting my cars serviced. getting both 2013 and 2018 fusion's in a decent manner of getting done less then 30 minutes and would go back again getting my cars serviced. More

Oil change I was in and out within an hour even though I did not schedule an appointment and they were friendly like always. They made sure to recommend what I g I was in and out within an hour even though I did not schedule an appointment and they were friendly like always. They made sure to recommend what I get fixed first on my car so I know what to have them do next time. More

Excellent quality salesperson Stephen huang was an amazing salesperson and only had us look at what we were asking for w/ a few options but not too many and he backed away as soon Stephen huang was an amazing salesperson and only had us look at what we were asking for w/ a few options but not too many and he backed away as soon as he noticed our disinterest. He was organized and knew his stuff, but most of all was polite and respectful to both me and my wife. The amount of time we had to spend in that salesroom was extremely high. We were tired and hungry, but were not offered the opportunity to leave for a quick meal. the negotiations of price were impersonal and very typical used car sales by the other authority salesperson behind the "the wall" that Stephen had to get approved by. That person did come out to tell me how crazy I was for saying how low the percentage rate I would get at my home bank, he also stated he was not going to go below the price that was posted online for the desired vehicle, then walked off, never saw him again other than the snack room. Again Stephen waded his way through the deep stuff going between us and the other guy(s). We are pretty simple people and do not require much. When we asked for the very best price that could be given on this vehicle stating I did not like the back and forth thing, I still ended up in the back and forth thing. This I hated and may keep me away from a purchase here in the future. Vehicle purchased amazing, sales person amazing, experience of the sale, too long and dissatisfactory. More

Trustworthy and Honest Freddy in service is amazing. He is easy to work with, takes the time to update you on what is going on with your car, and goes above and beyond to ma Freddy in service is amazing. He is easy to work with, takes the time to update you on what is going on with your car, and goes above and beyond to make sure you are satisfied. I have had many car repair places lie to me about what needs to be fixed and Corwin has never lied to me. I like knowing that I can trust the people I am taking my car to. More

Easy! We were very pleased with our entire car buying experience. We would send friends and family to Corwin with no hesitation. Special thanks to our sales We were very pleased with our entire car buying experience. We would send friends and family to Corwin with no hesitation. Special thanks to our sales guy Matt! More

Excellent Service was great. Service department called before any work beyond oil change was done. Asked to repaired rear view mirror and they did. Great job Service was great. Service department called before any work beyond oil change was done. Asked to repaired rear view mirror and they did. Great job. More

I have a lot of confidence in Corwin’s ability to repair Took longer than I expected to check out the brake controller and recepticals in the truck bed abs bumper. Plus the oil change. But I always feel conf Took longer than I expected to check out the brake controller and recepticals in the truck bed abs bumper. Plus the oil change. But I always feel confident that things are done right with quality work and qualified technicians. More

Good service friendly staff Was good service and they went the extra mile to accommodate my needs. And they worked around my anxiety pretty good. Was sorry to see Chandler's appr Was good service and they went the extra mile to accommodate my needs. And they worked around my anxiety pretty good. Was sorry to see Chandler's apprehension though. I really think he's a good guy. More

Very organized and helpful. Warranty issues handled. Minor recall handled. Minor service handled. Was particularly impressed meeting the mechanic. The individual who negotiate Warranty issues handled. Minor recall handled. Minor service handled. Was particularly impressed meeting the mechanic. The individual who negotiated my repairs(Juan Orosco) was also skilled and efficient getting my extended warranty work approved. More

Ford f150 Really comfortable experience. Cameron helped me with my questions online and found me my 2007 f150. Then Nelly helped me out when I was able to com Really comfortable experience. Cameron helped me with my questions online and found me my 2007 f150. Then Nelly helped me out when I was able to come in and look at the vehicle. Great service highly recommended. More