Corwin Ford of Tri-Cities

Service on Comapny vehicle Worked with Juan and he was very professional and the service was done before the estimated time. We bring all our company vehicles in and it is wonde Worked with Juan and he was very professional and the service was done before the estimated time. We bring all our company vehicles in and it is wonderful to have such great service. More

Summary Too many options coming at you after making a big purchase. Need to re espect customers decision and have accurate information . Sales person was grea Too many options coming at you after making a big purchase. Need to re espect customers decision and have accurate information . Sales person was great and I would definitely buy from him again. More

Good Experience I went in knowing the vehicle I wanted. Both Sam and Justin were easy to work with and helped me get a great deal on my Jeep. I went in knowing the vehicle I wanted. Both Sam and Justin were easy to work with and helped me get a great deal on my Jeep. More

Made it work I had scheduled an oil change and when I showed up, it hadn’t made it across the computer system. They were awesome, found the appointment but were go I had scheduled an oil change and when I showed up, it hadn’t made it across the computer system. They were awesome, found the appointment but were going to make it happen anyway. It took them under an hour and I was out the door. I enjoyed a complimentary cup of coffee and waited in a comfy chair after browsing the show room full of awesome new Fords! More

It awesome Steven was the greatest he helped us get our truck it was an easy process and a pleasure to work with he also helped get our trade in approved Steven was the greatest he helped us get our truck it was an easy process and a pleasure to work with he also helped get our trade in approved More

Snow tires The last time I was in, I bought new tires. I asked if they would change them out for snow tires for free even though the snow tires were from another The last time I was in, I bought new tires. I asked if they would change them out for snow tires for free even though the snow tires were from another company (both sets are wheel mounted). They said yes and when I came in with my snow tires, they'd made a note in the computer, so there was no need for discussion and everything went smoothly. More

Good dealership to work with Salesmen are good, not pushy but informative. Financing staff is a little frustrating but no different than any other dealership. I would recommend th Salesmen are good, not pushy but informative. Financing staff is a little frustrating but no different than any other dealership. I would recommend this dealer to someone else. More

Excellent service Steve Wabeke is very customer oriented and takes that extra effort to see concerns are addressed with one visit. Angela Hancock treats my vehicles as Steve Wabeke is very customer oriented and takes that extra effort to see concerns are addressed with one visit. Angela Hancock treats my vehicles as if they were hers, nice work! Only take my vehicles to Steve. More

Best purchasing experience ever! Moved here recently from California, so needed an all-wheel drive for winter. Checked out multiple dealerships, but from my first visit with Austin Ha Moved here recently from California, so needed an all-wheel drive for winter. Checked out multiple dealerships, but from my first visit with Austin Harvey I was committed to buying a car from him. My wife had very specific wants, and when the dealership did not have what she was looking for, Austin went to work. I never felt an ounce of pressure from Austin and he worked until he found exactly what we were looking for. No surprise, he even called us the day after we finalized the purchase to ensure we were still happy. Thanks Austin for the best car purchasing experience ever! More

Overall good, BUT customer service improvements needed Since our truck wasn't able to be delivered on Sunday when we had purchased it (because it had to go back into the shop to complete work that needed t Since our truck wasn't able to be delivered on Sunday when we had purchased it (because it had to go back into the shop to complete work that needed to be done) we were not able to take delivery until the next Monday. I had to go out of town so my wife had to go over to pick up the truck. When she did, it was unorganized. The sales representative initially couldn't tell her what had been fixed in the shop, the fuel tank was only a third full, and about half way home she realized that the temporary license had not been placed in the back window. As far as sales representatives go: Daniel was the ultimate professional, extremely knowledgeable about the product, and helped resolve the issues on the delivery day. Brenden was always polite but he should be more responsive to the customer's phone calls and notifying when the vehicle would be available. More