Corwin Ford of Tri-Cities

Every time I go to Corwin Ford I’m always treated like a valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience More

From start to finish, the service was excellent in all respects. I was impressed with the assistance given me to understand the work being done. respects. I was impressed with the assistance given me to understand the work being done. More

Drop off and approval of services were the only easy things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else who wasn’t available to leave a message. My car sat for multiple days fixed and me unnotified. they also sent a scam message offering me a purchase quote for my vehicle as it was in “high demand” with an extremely disrespectful price. After I got it back, it had a ding in the back panel that was not there before (you can tell because whomever did it rubbed the dirt of the spot as they were checking it and no notice was given about it. More

A service guy I dealt with kept me informed all the way true, but they worked on my truck and then he told me what's wrong after he didn't know stuff. I appreciate keeping me informed. true, but they worked on my truck and then he told me what's wrong after he didn't know stuff. I appreciate keeping me informed. More

Courteous, efficient, and very accommodating as always I always appreciate the detail to customer service that this dealership does always appreciate the detail to customer service that this dealership does More

It was good These surveys get old and tiring This is a pain I came and had work done that should say enough pain I came and had work done that should say enough More

Why you guys don't ever fix anything? I think your guys's dealership has press poor management press, poor scheduling and xxxx poor communication with customers, and you guys are slow at I think your guys's dealership has press poor management press, poor scheduling and xxxx poor communication with customers, and you guys are slow at your services and you're always looking to make more money off the customer. I said just doing a simple oil change like they ask. More

Great customer service Outstanding follow up and went the extra mile to make sure the deal happened in a timely fashion....even delivered the truck and grabbed the trade ins extra mile to make sure the deal happened in a timely fashion....even delivered the truck and grabbed the trade ins More

I have been having bad experience at the place. Kevin the lube center is awesome Kevin the lube center is awesome More

Excellent service. Attentive to detail. Friendly staff. Quick service. Quality product. Timely appointment. Thank you! Attentive to detail. Friendly staff. Quick service. Quality product. Timely appointment. Thank you! More