Corwin Ford of Tri-Cities

The service center is garbage no comunication. Sales is pushy make sure to get you keys back after they appraise your vehicle. I have bought 5 trucks at this building and 1 since they switched changed name pushy make sure to get you keys back after they appraise your vehicle. I have bought 5 trucks at this building and 1 since they switched changed names I will not visit this dealership anymore. More

Best salesman ever Martin Santiago. Most pleasant car buying experience!! Would recommend Martin!!! First time buying a ford. Corwin was great to work with. Thanks buying experience!! Would recommend Martin!!! First time buying a ford. Corwin was great to work with. Thanks More

My experience at Corwin Ford was nothing less than top-notch. This was the 3rd vehicle purchased from Corwin and will continue buying vehicles from them. Skyler did an excellent job of making the purc top-notch. This was the 3rd vehicle purchased from Corwin and will continue buying vehicles from them. Skyler did an excellent job of making the purchase go flawlessly. Ultimately, Corwin Ford exceeded my expectations and needs to be recognized as the best dealer around, More

I had very smooth and great used car shopping at Corwin Ford Dealership in Tricities ,WA. Rafael my salesman made sure that all my Q’ns and needs were met, Ford Dealership in Tricities ,WA. Rafael my salesman made sure that all my Q’ns and needs were met, More

Emma was extremely knowledgeable about the vehicle I came in and inquired about. She helped make this an extremely quick and easy experience to help us purchase this gem. Thank you so much Emma for helping m in and inquired about. She helped make this an extremely quick and easy experience to help us purchase this gem. Thank you so much Emma for helping my husband and me. My daughter is in love with her first car!!! More

My experience at Corwin Ford was a pleasure. I worked with Alan DenHoed and he made the selection process for the new truck easy as well as the trade in of the old one. I would highly recommend Corwin Fo with Alan DenHoed and he made the selection process for the new truck easy as well as the trade in of the old one. I would highly recommend Corwin Ford. Thanks everyone More

Stephen Quilici was a great person to deal with. He made the buying experience easy. Picked me up from the airport and got me through the process and off to Seattle in no time. thanks Steve and thank you Co the buying experience easy. Picked me up from the airport and got me through the process and off to Seattle in no time. thanks Steve and thank you Corwin Ford More

Steve Quilici met and exceeded all our expectations and needs in upgrading our family car. He made this whole experience painless and put us in a vehicle that was far better than what other dealerships wer needs in upgrading our family car. He made this whole experience painless and put us in a vehicle that was far better than what other dealerships were showing us. Thank you Steve! More

Had a great experience at Corwin Ford in the Tricities. Sam Perry and the rest of the Corwin team treated me well and worked with me on the BEST deal and truck (Ranger) for me. Best experience I have had w Sam Perry and the rest of the Corwin team treated me well and worked with me on the BEST deal and truck (Ranger) for me. Best experience I have had with all most any large purchase I have made. More

If you are considering a purchase from CORWIN FORD, PLEASE READ this somewhat lengthy review because this is important information that affects everyone that purchases a vehicle from CORWIN FORD. Y PLEASE READ this somewhat lengthy review because this is important information that affects everyone that purchases a vehicle from CORWIN FORD. Yesterday, we purchased a pickup from Corwin Ford Tri Cities. What was seeming to be a positive experience in the beginning unfortunately left us with a bitter feeling at the end that will not be soon forgotten. After several hours of back and forth negotiations with an admittedly very pleasant salesman, BOTH PARTIES finally AGREED on a purchase price; all was well until we were sitting down in the “signing room” finalizing the paperwork. Corwin Ford had added on approximately $1,000 to the agreed upon price for 2 “accessories” on the vehicle. FYI…these “accessories” are not optional, we were told that Corwin Ford chooses to add them to EVERY car/pickup that comes to the Corwin Ford lot and then the expense of Corwin Ford’s decision to add them is then passed onto the buyer without any option to have them removed if you didn’t want them. The deceptive part of this is that the accessories are apparently not considered a part of vehicle when negotiating the purchase price, they are considered “accessories” that are added on to the price after the deal has been made but this information is not disclosed to you at the time.. Here is how it worked…..Early in the process, after both parties agreed to a purchase price, initial paperwork was shown to us stating the agreed upon price with different options of monthly payment plans were listed below. We REPEATEDLY told them throughout the negotiation process that we were solely interested in the purchase price of the vehicle, not what our monthly payments would be. After several hours of negotiating and waiting, now back in the “signing room”, we noticed that the purchase price of the vehicle had increased by almost a $1,000 even though the monthly payments had stayed the same. When we questioned them on it, it was then that they pointed out on the initial paper, in small print, it states that the cost of the “accessories” are included in the monthly PAYMENTS shown but what they fail to tell you is that the costs are not reflected in the written agreed upon price. WHAT???…isn’t the point of negotiating a mutually agreed on price is so it can’t be changed? We assumed we negotiated a price for the vehicle “as is” and Corwin obviously assumes that they can add-on the cost of THEIR choice of accessories on top of the agreed upon price after the fact. We were told that, unfortunately, the #3 salesman neglected to point this information out to us. REALLY?? We feel that this is a very DECEPTIVE PRACTICE and was only caught by us at the signing of the final papers. So just be warned….if you’re only focused on the monthly payments that are initially shown to you, you’ll never notice that these “accessories” are added to the actual agreed upon purchase price. In the end, it could be said “shame on us” for not walking out after catching this deceptive tactic but the circumstances of needing to replace our previous pick-up that had been totaled in an accident a week ago, made walking out not an option for us. What is more appropriate is “shame on Corwin” for not having the integrity to honor their word when negotiating a price. We left with a pick-up that we will enjoy but with a bad feeling that Corwin Ford uses practices that compromise their integrity. This review is just to make all buyers aware. More