Corwin Ford of Tri-Cities

Everyone was very nice to work with. Responded to my questions in a timely manner. I worked with a girl named Journey, best customer service I have ever experienced. She went above and b Responded to my questions in a timely manner. I worked with a girl named Journey, best customer service I have ever experienced. She went above and beyond for me and knew her stuff. Very pleased with the service I received. Journey is the best and deserves recognition for her work! Thank you More

Best salesman ever. Justin Very knowledgeable on everything I wanted to know I would be happy to deal with him next time Justin Very knowledgeable on everything I wanted to know I would be happy to deal with him next time More

Very pleasant, kept us well informed and were prompt. I loved the pick up and drop off service as we were out of town. I loved the pick up and drop off service as we were out of town. More

Brought my explorer in for recall work. I was treated like a valued customer. The inspection was completed timely and I was on my way. I was treated like a valued customer. The inspection was completed timely and I was on my way. More

Super friendly really helpful will definitely be going back for more oil changes and services back for more oil changes and services More

The service was very good and the person that took care of my truck was very competent. of my truck was very competent. More

Not impressed from start to finish. Truck had issues mentioned on 172 point inspection we had concerns about and dealership refused to acknowledge. Took us a week of repeated phone ca Truck had issues mentioned on 172 point inspection we had concerns about and dealership refused to acknowledge. Took us a week of repeated phone calls and messages to even get Service to respond. As we drove out of the lot, truck started knocking. They had 3 weeks to fix it and just ignored it. Serious lack ot attention to detail at this dealership. Would not return. More

I have used Corwin Pasco for most of my vehicle services. I have been exceptionally pleased with both the workmanship and employee services from all departments. The employees are professional and courteous I have been exceptionally pleased with both the workmanship and employee services from all departments. The employees are professional and courteous and an absolute pleasure to work with. More

Don't know where to start. We set an appointment up, drop it off to find out days later that the guy we set it up with doesn't remember. And it sat for 3 days. When we had pape We set an appointment up, drop it off to find out days later that the guy we set it up with doesn't remember. And it sat for 3 days. When we had paperwork in the truck about the appointment. No communicattion at all. When asked about how long it seems like it was a just ignorance with attitude and a simple answer of they are working on it. Not hey, we will try to get it out as soon as possible we can and we will let you know when we know something. Costumer service is lacking. And some of the reasons for mechanical issues are so far off. Curious to see what they found. More

Service was great and pickup was finished on time. Josue Alvarez did a nice review of the service report. Josue Alvarez did a nice review of the service report. More