
Corwin Ford of Tri-Cities
Pasco, WA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Brendan was fantastic as usual, he knew the vehicles, he was able to explain all of the features of the expedition, and of course no pressure. Very pleasant experience!!! was able to explain all of the features of the expedition, and of course no pressure. Very pleasant experience!!! More
The texk very palate and he did a good job in timely manner. I very pleased with the work he did manner. I very pleased with the work he did More
The service department was quick to greet us and attend to our appointment. The service writer, Jesse, was very professional and provided updates on our vehicle’s progress. We have to drive 50 miles to to our appointment. The service writer, Jesse, was very professional and provided updates on our vehicle’s progress. We have to drive 50 miles to get Ford service, and we’re appreciative that it went as well as it did. More
I asked about an indicator showing a problem with the battery on my new truck and was told that the other service department handled that. No help was offered and no responsibility was taken for making t battery on my new truck and was told that the other service department handled that. No help was offered and no responsibility was taken for making the problem right. Really poor customer focus. More
Juan is very professional and makes one feel like one is part of the Ford family. Great sense of humor which helps when paying necessary repairs that can sometimes be pricey. part of the Ford family. Great sense of humor which helps when paying necessary repairs that can sometimes be pricey. More
Diagnosis was quick and thorough. Updates were not frequent enough, with my contacting the dealership to get updates, rather than them contacting me. In addition, there was a charge Updates were not frequent enough, with my contacting the dealership to get updates, rather than them contacting me. In addition, there was a charge on my bill that I didn’t agree with ( a key that costs $160) that I did not need as the two I already have work fine. When I called and talked with Darby and explained my concern about a key and charge I did not need, she simply said, “Well now you have three keys.” This was not an explanation, nor did I feel she heard my concern. More
Did not find a a gas leak that I had suspected that I had brought my truck in for but that lead me to look elsewhere to find the leak on another of my vehicles parked next to my new truck. brought my truck in for but that lead me to look elsewhere to find the leak on another of my vehicles parked next to my new truck. More