Corwin Ford of Tri-Cities

Great selection of vehicles. Came at closing to look at an online listed truck and was welcomed very warmly. The truck was exactly as pictured and had been cleaned. My sales asso Came at closing to look at an online listed truck and was welcomed very warmly. The truck was exactly as pictured and had been cleaned. My sales associate was Zayne. He provided all the data and did not try to sugar coat anything or force a sale. Felt very relaxed and comfortable talking to him. At the time of negotiations, he was very happy to do what I asked and very upfront. They went above and beyond the expectations I had. All parties stayed over closing time to get me the truck and I was very happy with the price I got for the truck and the interactions with Zayne. He offered us refreshments, ran to get me an air freshener, and other little items throughout the 2 hours I was there. Of course, during the actual negotiations was a bit more intense with the financial manager but I came in prepared for those conversations. Overall a great experience. More

I had previously purchased a car from Tri Cities Corwin and had a great experience. Not so much this time around, Zayne was great (5 Stars) on showing us the truck and coordinating the delivery, Jared (th and had a great experience. Not so much this time around, Zayne was great (5 Stars) on showing us the truck and coordinating the delivery, Jared (the closer) was a typical sales guy but the Finance Manager, Curt was very rude and condescending after we repeatedly told him we were not interested in the extended warranty. I guess “no” doesn’t mean “no” at Corwin. They told us our trade had a nickel size rock chip in the windshield that neither we nor our Zayne could find. Typical high volume dealership. More

Staff in the service area know what they are doing and are easy to work with. are easy to work with. More

Signing up for an appointment is very easy; the quick lane is a nice feature of this dealership. Wait times are usually not too bad. And I appreciate that while browsing the new vehicles during the wai lane is a nice feature of this dealership. Wait times are usually not too bad. And I appreciate that while browsing the new vehicles during the wait, salesmen don't pressure me to buy something new. More

Didn’t fix the problem and I’m just not happy with the quality of work quality of work More

Nice that they have a quick lane to get my oil changed while I wait. However they didn’t reset the oil reminder on my car. while I wait. However they didn’t reset the oil reminder on my car. More

Came to our house for a recall repair. He was prompt and considerate. Advised us of recommendations without any pressure. He was prompt and considerate. Advised us of recommendations without any pressure. More

Wonderful experience with the staff and workmanship no problem at this dealership would use them again problem at this dealership would use them again More

Sales department good Finance department was horrible. He bullied me and put unrelenting pressure on me to purchase an extended warranty. It was a very BAD experience. He bullied me and put unrelenting pressure on me to purchase an extended warranty. It was a very BAD experience. More

Great communication, good/fair pricing, professional and courteous. I will be purchasing my next ford here because I expect the same experience. I just wish they were closer to me, but that's not there faul courteous. I will be purchasing my next ford here because I expect the same experience. I just wish they were closer to me, but that's not there fault. More