Corwin Ford of Tri-Cities

Bought used truck. All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. H All was said to work. Traveled to city out of area and went to rent a trailer. Hooked to trailer and plug did not work.would not rent me a trailer. Had to pay for 1/2 of bill. Because it was past 30 days. Should not have had to pay at all. The issue was I did not run home after purchase and check trailer connection. But who does that? More

Journey Dewey is always helpful. She called the service plan provider, arranged the service, and she even arranged for our car to be delivered back to our house. Most of the time, I She called the service plan provider, arranged the service, and she even arranged for our car to be delivered back to our house. Most of the time, I do my own service, but if I have a service plan and an option, I'll choose to go through Journey. More

The service was good, but the cost for a key replacement was outrageous. $300 would have been a reasonable price, but $550 was well above what was reasonable. was outrageous. $300 would have been a reasonable price, but $550 was well above what was reasonable. More

Excellent service and attention to detail. Explained all the services needed and provided. Top notch. Explained all the services needed and provided. Top notch. More

I always receive great service. The department is easy to work with; they are great about informing you of issues that are coming up. The department is easy to work with; they are great about informing you of issues that are coming up. More

We were very satisfied with the service that we experienced from our agent, Candido. He's very friendly and provided us with great buyer experience. We felt no stress and did not feel pressured at experienced from our agent, Candido. He's very friendly and provided us with great buyer experience. We felt no stress and did not feel pressured at anything. Overall, that was great customer service. More

Everyone at the dealership was very accommodating especially Laura she went above and beyond to make deal especially Laura she went above and beyond to make deal More

Service was only 20 minutes to replace spark plugs, but it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” with it was $100 less than estimate. Counter service was just adequate, nothing special with just a hand me the receipt and the usual “ there you go” without a thanks for your business. I did get a have good rest of the day. More

Jersey is a Pleasure to work with. She is very personable and knowledgeable. I do mot know who Will Snell is so didn’t rate him. She is very personable and knowledgeable. I do mot know who Will Snell is so didn’t rate him. More

Laura is wonderful. She is very patient and strive s to answer every question asked and if she doesn't know she isn't afraid to ask a senior advisor for the answer. We She is very patient and strive s to answer every question asked and if she doesn't know she isn't afraid to ask a senior advisor for the answer. We appreciate that! The truck is the second vehicle we've bought from her. We will come back to Laura for as long as she is at Corwin. Will is very nice. Always has a smile on his face and was very helpful with the process. We've bought three vehicles from Corwin now. We appreciate the service we receive and will be back because of it! More