Corwin Ford of Springfield

Great dealer experience I would recommend this dealership to anyone looking to trade in or purchase a new or used vehicle. I drove in with a tired Ford F150 and drove out wit I would recommend this dealership to anyone looking to trade in or purchase a new or used vehicle. I drove in with a tired Ford F150 and drove out with a VERY nice used 2015 GMC Denali. We were able to work out the numbers and made a few friends in the process. Look forward to enjoying many years of service out of my NEW/USED truck...thanks Tom....and the others behind the scenes... More

Excellent car buying experience Great car buying experience, received excellent customers service from our sales rep. Didn’t feel pressured and they took care of us all the way to th Great car buying experience, received excellent customers service from our sales rep. Didn’t feel pressured and they took care of us all the way to the end. More

service appointment the problem with our vehicle was fixed completely, but required a second trip to the dealership when the first appointment given by the service agent the problem with our vehicle was fixed completely, but required a second trip to the dealership when the first appointment given by the service agent was not properly logged in the schedule and they were unable to provide the service when we arrived the first time. the service attendant on the first visit when we arrived was very helpful and able to provide a second appointment More

Great, Friendly Service Most of the time I received a recall letter. I called and relayed the information on the letter. They said they would get back with me. I received a call and made an a I received a recall letter. I called and relayed the information on the letter. They said they would get back with me. I received a call and made an appointment to fix problem. I arrived on schedule, they said it would be 1 1/2 hour so we went to lunch. We were told that they could not do it because it was a notice letter and that we would receive another letter when the repair is available. So why did they schedule me in the first place? This is the first bad experience I've had. Why did it take an hour to find this out??? Not happy and wondering if I should go back to this dealer More

Good experience with Paul. Went out of his way to assist us. Excellent salesman. Got us the good financing . Handled all the little things with the vehicle. Would give him a 5 star rating and would buy from us. Excellent salesman. Got us the good financing . Handled all the little things with the vehicle. Would give him a 5 star rating and would buy from him again. More

Great service I am in there about every six weeks in their Quick Lube and always Great service Highly recommend this dealership to any one in the area I am in there about every six weeks in their Quick Lube and always Great service Highly recommend this dealership to any one in the area More

Very helpful staff. Friendly and fast service. Always take our vehicles here to get honest quality work done and always leave knowing it was done right! take our vehicles here to get honest quality work done and always leave knowing it was done right! More

2018 Ford Edge Service The gentleman who assisted me at the Quick Lane Service Center was polite, friendly & helpful. He answered my questions so that I could understand wh The gentleman who assisted me at the Quick Lane Service Center was polite, friendly & helpful. He answered my questions so that I could understand what he was saying & he didn't talk down to me because I'm a woman. My SUV was serviced quickly (oil change, tire rotation & routine maintenance) & I was back on the road within a reasonable amount of time (even though there were some no-shows for work in this area). More

Why the 5-stars... easy, outstanding customer service! From the first time I acquired about my dream car on the phone, to pulling it off the lot the team at Cowin Ford was spectacular. Sam Stephens made s From the first time I acquired about my dream car on the phone, to pulling it off the lot the team at Cowin Ford was spectacular. Sam Stephens made sure I got just what I wanted. Then Andrew Ivory was able to work on a great interest rate from Ford Credit, and BAM! I was driving off the lot in my beautiful new car. More

Friendly and Helpful My old car recently started giving me transmission trouble. In the end we (my wife and I) decided it would be better to replace it than repair it. W My old car recently started giving me transmission trouble. In the end we (my wife and I) decided it would be better to replace it than repair it. We arrived at Corwin early on a Saturday morning and were helped almost immediately. After looking around for a bit we left to visit other dealerships but ended up back at Corwin by sometime around noon. The sales team was very friendly and helpful and the prices were good. The finance department was also very friendly and helpful and overall we had a good experience. More