Corwin Ford of Springfield

The salesman was fine. But when they took my brand truck back to wash it and clean up the inside ( like they do with every single vehicle they sell) and for some reason the carpet on the passenger side floo back to wash it and clean up the inside ( like they do with every single vehicle they sell) and for some reason the carpet on the passenger side floor was completely disintegrated. Instead of doin the right thing and telling me about the issue so I could just have them fix it or pick a different truck, they went ahead and pulled the floor mat over the problem area so that unless you were on that side and looking under the mat of a new truck I wouldn’t see it. Which was the case because I didn’t notice it for a couple days until something fell into the floor and I had to go get it. i went back to the dealership just to get the run around on getting the carpet replaced. Had to go up there 3 different times. The last time they said they would finally fix it. But now I’ve gotta wait for them to order it and then get a loaner truck while they fix it. It was a very shady deal. And on top of that the manager wouldn’t even speak to me on the issue. Core in Ford is not a dealership that I would recommend to anyone. I will never buy a vehicle from there again. More

Jamie Gosa was very accommodating & courteous. Great experience. Thank you Well I guess I’ll fill in the gap to say I’ll recommend Corbin Ford to friends. experience. Thank you Well I guess I’ll fill in the gap to say I’ll recommend Corbin Ford to friends. More

Good service by everyone who helped me The people at Corwin Ford were friendly and responsible to my request. Especially Alex in Parts. He helped me a great deal and I appreciated is effo The people at Corwin Ford were friendly and responsible to my request. Especially Alex in Parts. He helped me a great deal and I appreciated is efforts to make things right for me. More

I felt like I waited in a "Safe" environment. Mikal was a nice young man that took care of me and my car. He checked back with me several times to tell me what was going on. I appreciated his ho Mikal was a nice young man that took care of me and my car. He checked back with me several times to tell me what was going on. I appreciated his honesty. More

Service Appointment Today was my first visit to the service department to have my new car serviced. It was a very pleasant experience! I was in and out in about 30 minu Today was my first visit to the service department to have my new car serviced. It was a very pleasant experience! I was in and out in about 30 minutes. I was able to use my Ford Pass points so it didn't cost me anything! Thanks for taking good care of me! (The price was very reasonable if I'd had to pay for it myself!) More

Awsome sales person he went above and beyond to help! Very friendly staff and personnel! Everyone went beyond to help us and tend to our needs. The salesperson was Great! Tks Ronnie Warren! Good Job! Very friendly staff and personnel! Everyone went beyond to help us and tend to our needs. The salesperson was Great! Tks Ronnie Warren! Good Job! More

Definitely NOT STELLAR I was first greeted by MYRON who REFUSED to let me talk to my salesman. NOT IMPRESSED WITH HIM AT ALL! Ryan did an ok job and I had been working w I was first greeted by MYRON who REFUSED to let me talk to my salesman. NOT IMPRESSED WITH HIM AT ALL! Ryan did an ok job and I had been working w him. Everything at the dealership definitely FAKE NICE. We even had to get our own refreshments... oh ya water in waiting room....REALLY. They definitely acted like THEY were doing me a favor. The convertible I purchased had issues . I notified my salesman right at opening the next day, as others have said the sale was done so I didn’t matter. I returned my vehicle 2 days later because I live an hour away. Severance dpt said “Well bring it in EARLY so you won’t HAVE TO WAIT AS LONG.....?. .????? Isn’t an appointment an APPOINTMENT. I feel the dealership should have reimbursed me the fuel cost. The auto DEFINATELY wasn’t checked out before they sold it. The sales manager was driving it so to them that was checked out. These guys aren’t even CLOSE in customer service to Fletcher or Nevada Auto Mall or Zeck in KC. I certianly hope ALL REVIEWS get read by the powers that be! More

Amazing Service Great Car Buying Experience Dealership was clean staff was friendly and sales staff was not pushy at all! Had a great seamless process of buying my new escape from looking to fin Dealership was clean staff was friendly and sales staff was not pushy at all! Had a great seamless process of buying my new escape from looking to financing it was a breeze! Will definitely go there again. More

Great customer service.Mikal, the service agent that Great customer service. Mikal, the service agent that assisted me, kept me informed throughout the process and let me know when my vehicle would be f Great customer service. Mikal, the service agent that assisted me, kept me informed throughout the process and let me know when my vehicle would be finished and why it took longer than normal to complete the work More

Corwin Ford in Springfield, Missouri are just the best! This is my second purchase with Corwin. Steve Snodgrass and Jamie Gosa are very friendly and professional. They make the process quick and painless! This is my second purchase with Corwin. Steve Snodgrass and Jamie Gosa are very friendly and professional. They make the process quick and painless! I would recommend this dynamic duo to my friends and family. Thanks guys. You have made me so happy! BTW her name is Pearl! More