Corwin Ford of Springfield

Everything was great I really appreciate the worker that helped me with my car they were great helped me with my car they were great More

I bought a brand new vehicle from the dealership. It had swirl marks over the entire vehicle, which I did not notice till the next day because I bought the vehicle at night time. They took the vehicl It had swirl marks over the entire vehicle, which I did not notice till the next day because I bought the vehicle at night time. They took the vehicle and did some kind of treatment to where they had to have it for three days to get rid of these swirl marks which are considered to be light scratches over the whole entire vehicle. Whatever they did to my vehicle it did not resolve the issue and they damaged my vehicle while they had it by putting too small indentions in the back trunk. I have written letters to the general manager and have received zero response. My next step is to hire an attorney. Their customer service is nonexistent and they don’t seem to care about their customers. More

Do not buy a used car here. They cleared check engine codes before they sold the car and the next day a litany of issues appeared. Sales person dodged our calls and texts and ca They cleared check engine codes before they sold the car and the next day a litany of issues appeared. Sales person dodged our calls and texts and calling the manager resulted in a "not my problem". Poor experience. Took the car to a third party mechanic who said they must have just cleared the codes and sent it through. More

I AM THELMA ROBERTSON AND I RECENTLY PURCHASED A FORD BRONCO SPORT AT YOUR DEALERSHIP--MY SALESMAN WAS TRISTIN AND HE WAS A VERY WELL INFORMED YOUNG MAN--I AM 83 YEARS OLD AND A HARD SELL BUT HE CAME THR BRONCO SPORT AT YOUR DEALERSHIP--MY SALESMAN WAS TRISTIN AND HE WAS A VERY WELL INFORMED YOUNG MAN--I AM 83 YEARS OLD AND A HARD SELL BUT HE CAME THROUGH FOR YOU--I WILL BE BACK FOR SERVICE OF MY VEHICLE--PAT TRISTIN ON THE BACK FOR ME--THANK YOU More

Corwin Ford of Springfield worked with me putting together a fair deal trading in my used F-150 on a new 2024 model. Chris Womelsdorf, salesperson, was great finding the truck with all the options I together a fair deal trading in my used F-150 on a new 2024 model. Chris Womelsdorf, salesperson, was great finding the truck with all the options I wanted. Andrew Ivory, finance, found me financing with a great interest rate. I also want to want to mention Adrienne Elkins, service advisor, because her servicing of my previous F-150 is a huge contributing factor as to why I decided to buy my second truck from Corwin. More

It takes time to special order a vehicle at Ford, and then it was delivered 19 weeks later before it came in. To top it all off I did not get the interior color my wife wanted. They offered me $250.00 then it was delivered 19 weeks later before it came in. To top it all off I did not get the interior color my wife wanted. They offered me $250.00 off my final payment and I would not accept that, so they came back with a thousand dollars off and I reluctantly accepted. My son wants to buy a Maverick, but is now undecided if he will choose this dealer. More

Even after putting a deposit down and allowing them to run my credit literally HOURS before my arrival. There finance guy had the audacity to make us wait close to two hours before even starting on us. Wh run my credit literally HOURS before my arrival. There finance guy had the audacity to make us wait close to two hours before even starting on us. When we finally get in the room he has the nerve to question my interest in even knowing the APR of the deal he wants me to sign! He said what questions would I have I should have already discussed the sale with the salesman. This guy came very close to completely losing the sale. He suggested a 725 wasn't that great and I should expect a crap rate. Sir my house is probably a xxxx of a lot nicer than yours Sincerely - A Business Owner who would have not bothered had I read an honest review like this one. They also gave me the car on E and the pamphlet provided said all Blue certified vehicles are supposed to be topped off what a complete joke. They didn't try to stab me or smack my wife so here are two stars! More

I was greeted by friendly staff that were not pushy. They were very helpful when they found out that I had a vehicle in mind and helped me to find that vehicle on the lot. Once I was ready to talk num They were very helpful when they found out that I had a vehicle in mind and helped me to find that vehicle on the lot. Once I was ready to talk numbers, my wife and I, were brought inside and greeted with very helpful and knowledgeable salesman and Financial specialist. Everything about the process was super easy and smooth! Very impressed with how professional everyone was! Highly recommend! More

I purchased my Ford Escape from Corwin on August 30th, and the experience has been beyond frustrating from start to finish. My car broke down on the highway a week after buying it. When I tried to schedul and the experience has been beyond frustrating from start to finish. My car broke down on the highway a week after buying it. When I tried to schedule a service appointment, it took over a week of being ignored, transferred from person to person, and brushed off before I could get anyone to help me. After finally getting to drive my new car, I’m still waiting on a $750 rebate. During financing, I was told by the fiance manager that the rebate couldn’t be applied to my auto loan because the sales manager was gone for the day. I’ve now been told multiple times that it was mailed, or would be mailed, then that I could come pick it up, then back to no picking it up and waiting for it to be mailed. I finally called Ford customer service and wasn't shocked to find out that my rebate claim wasn’t even processed by the dealership. It’s been over a month and I still can't get it from them. More

To corwin ford management. This is a thank you to Chris Holt business manager. He helped me get through the financing procedure. With attention to details answering all my qu This is a thank you to Chris Holt business manager. He helped me get through the financing procedure. With attention to details answering all my questions with thoughtfulness. He is valued asset for your company. Thanks again Chris for all your help and dedication. William Meier five stars More