Corwin Ford of Springfield

DARIN AND CORWIN FORD, OUR NEW GO TO CAR DEALER. LOVE THEM. VERY PROFESSIONAL AND FRIENDLY. FINANCE VERY FAST, COURTESY,AND PROFESSIONAL. ALL JUST TOP NOTCH EXPIERENCE... THEM. VERY PROFESSIONAL AND FRIENDLY. FINANCE VERY FAST, COURTESY,AND PROFESSIONAL. ALL JUST TOP NOTCH EXPIERENCE... More

Excellent service and personnel. Darin, our salesperson was first rate. My wife and I would recommend this dealership to our friends. was first rate. My wife and I would recommend this dealership to our friends. More

Friendly and very helpful. Everyone there made the experience easy . Found a problem and was willing to fix it as soon as possible experience easy . Found a problem and was willing to fix it as soon as possible More

Quick to respond by greeting us at door to offer what ever service was needed. Kaleb listen to our desire and needs and showed us vehicles we wanted to see. There was no pressure to make a sale but a des ever service was needed. Kaleb listen to our desire and needs and showed us vehicles we wanted to see. There was no pressure to make a sale but a desire to fulfill our desire for a specific kind of new vehicle. He even suggested we might check for an Edge at another dealership that was recently acquired by Corwin. This being our 3rd purchase of a new Edge over several years we new what features were a must and others that didn’t matter. It took us 3 visits to actually come to a decision but Kaleb never made us feel we had to rush to a decision or that we were wasting his time. He was actually interested in us as a couple and we were interested in getting to know a bit about him and his family. Being able to text him a question or to let him know when we would be in Springfield was a big plus. Having top quality salespersons is the absolute best complement a business can receive. You have that in Kaleb!!! Best car buying experience we have ever had and we are in our 70s. More

When I dropped my truck off I told the gentleman I just need an oil change not the works of anything. He goes no problem. When I pick up my truck I see that it’s more expensive than usual and they charged need an oil change not the works of anything. He goes no problem. When I pick up my truck I see that it’s more expensive than usual and they charged me for the works after I specifically told them I didn’t want it. Terrible customer service More

Got me scheduled for a wheel alignment the next day I was in and out pretty quick also in and out pretty quick also More

They listened,gave their input and gave their thoughts, very professional!! Appeared eager to assist very professional!! Appeared eager to assist More

We arrived on time and our Service Advisor, Adrienne Elkins, immediately took care of us. Our vehicle was ready in the time that was quoted. We also had a kayak rack installed from the accessory dept Elkins, immediately took care of us. Our vehicle was ready in the time that was quoted. We also had a kayak rack installed from the accessory dept. and we are pleased with that also. More

I have been very pleased with the service department for many years. I always feel that I can trust you to do the work you say you did to keep my Ford running. Thanks. many years. I always feel that I can trust you to do the work you say you did to keep my Ford running. Thanks. More

Purchased a used Ford F-150 in Oct 2021 from Corwin Ford in Springfield, Mo. and immediately had shifting problems. Would not come out of park. Called sales person who said we would have to schedule with se in Springfield, Mo. and immediately had shifting problems. Would not come out of park. Called sales person who said we would have to schedule with service dept. Made appt. and when we arrived this morning from our home in Joplin, Mo. were told they wouldn’t even be able to look at it for several days even though we had appt. and had described problem when appt. was made. We also discovered upon inspecting the car 2-3 weeks ago that there was rusted out holes in bottom edge of vehicle on both sides of cab that had been skillfully painted over. Paint was very fresh. Talked with sales manager this morning who arranged to get vehicle looked at and diagnosed while we waited. Was very evasive about the rust. Were told an hour later a new gear shift was needed at a cost of almost $800.00. Estimated cost of rust repair is about $1800.00 as two quarter panel sections will have to be cut out, replaced and painted. Tried to talk with sales manager after being informed of gearshift repair cost. He knew we were waiting on him and avoided us.We are now looking at an additional $3000.00 is in cost over initial purchase price of $15,000.00. More