Corwin Ford of Springfield

Andrew Tonn from Service Department is just the wrong guy for the job. Seriously, you call me and ask me to show up there now so you can confront me? My car and you can't be close to each other. I don't wan for the job. Seriously, you call me and ask me to show up there now so you can confront me? My car and you can't be close to each other. I don't want to see your face because you are a disgrace for the company. He wanted to sound tough cookie but actually behaved like a jerk. Reported him to Ford and hope they will soon find him a better job. More

Very helpful and friendly to find a truck. Jeremiah Suazo was knowledgable and honest with us. Jeremiah Suazo was knowledgable and honest with us. More

I was told that the paint issues would be covered by warranty per a salesperson. When the claim was denied, I was very upset. I spoke with the owner of the dealership, who has offered to pay for the re warranty per a salesperson. When the claim was denied, I was very upset. I spoke with the owner of the dealership, who has offered to pay for the repairs where Ford Corp. refused to. If not for Jeff and Chris, this lifetime Ford owner would have purchased her last Ford. Thanks for going above and beyond for me both of you. Word cannot express how much you have touch me with your friendliness and making me feel valued as a customer. This kind of customer service has been lacking in the world today. KUDOS! More

Very good. Mike was very helpful. Mr. Snodgrass was great. Not pushy at all. Let us look around and answered questions Mike was very helpful. Mr. Snodgrass was great. Not pushy at all. Let us look around and answered questions More

Yeah my truck is at trilakes ford. Maybe my fault for not inspection, but been nice to know about leaks. Gaskets leaks covered by warranty. The leaks caused alternator to fail, not cov Maybe my fault for not inspection, but been nice to know about leaks. Gaskets leaks covered by warranty. The leaks caused alternator to fail, not covered. With that turbo intake needing replaced my cost 3 months in...$2000. Yall be getting review everywhere about this. Maybe not Salesman responsibility but you did sell it. More

Took 4 different people emailing me over the span of a week to finally tell me the vehicle they have listed wasn’t for sale, it’s still currently listed by the way week to finally tell me the vehicle they have listed wasn’t for sale, it’s still currently listed by the way More

Bait and switch come to mind to describe them. F-150 Lightning, Lariat is advertised, however when you contact them, the vehicle is not available for sale. They try to sell some other models. F-150 Lightning, Lariat is advertised, however when you contact them, the vehicle is not available for sale. They try to sell some other models. More

The sales person was very helpful however the online experience wasn't so great. You said they had two units in stock and we could check them out. Luckily Jeremiah contacted before we drove 140 mi experience wasn't so great. You said they had two units in stock and we could check them out. Luckily Jeremiah contacted before we drove 140 miles and let me know that they weren't available and that a "third party" handles the internet for them. You need to get this fixed. I would have been super made with gas costing $4 a gallon to have made the trip for nothing. Thank goodness for the salesman watching out More

Walked in and received immediate attention from Mitch. He was so helpful and figured out the problem immediately. I was very pleased with the service I received. He was so helpful and figured out the problem immediately. I was very pleased with the service I received. More

Casey my salesperson was the best! I have. Nothing but good things to say about her and the other employees. I have. Nothing but good things to say about her and the other employees. More