Corwin Ford of Springfield

Corwin Ford was excellent in helping me when my car wouldn’t start. It was a battery issue but the checked other features on the car to make sure I was safe. The service time was reasonable and I could wouldn’t start. It was a battery issue but the checked other features on the car to make sure I was safe. The service time was reasonable and I could see the progress through a link provided. Super pleased with Corwin Ford More

Fantastic service dept. Easy to set appointment. Kyle was great! Excellent communication and friendly. Quick checkout. Easy to set appointment. Kyle was great! Excellent communication and friendly. Quick checkout. More

wonderful online buying experience. . thanks to the great customer service team at Corwin Ford Springfield.. . thanks to the great customer service team at Corwin Ford Springfield.. More

Took way to long. 150 thousand mile service took almost 5 hours. That's too long. 150 thousand mile service took almost 5 hours. That's too long. More

I was very impressed with their mobile service. We had a recall that was basically a computer update. The service tech came to our home, did the update and was gone in about 25 minutes. That’s cust We had a recall that was basically a computer update. The service tech came to our home, did the update and was gone in about 25 minutes. That’s customer service!! More

Great experience with our salesmen! Rich was awesome, He help me with several issues and went way beyond! Rich was awesome, He help me with several issues and went way beyond! More

We recently purchased a used 2020 Escape from Corwin Dodge and had to bring the car to Corwin Ford to have a recall done. We also had to purchase a second key from an online dealer and had it programme Dodge and had to bring the car to Corwin Ford to have a recall done. We also had to purchase a second key from an online dealer and had it programmed. We feel every vehicle should have a minimum of 2 keys and if not, then it should be part of the dealer's courtesy to provide one whether keyless or keyed. If they don't feel it is their responsibility to do so, then charge the seller at time of trade-in. We had to pay $163.49 to have it programmed, plus the price we paid to purchase it. At the end of the day, we received several sheets of paper being told it was our receipts for recall and key programming. When we got home and started going through all of them, we find a sheet telling us the have found several things that should be addressed immediately or very soon. Nothing was mentioned when they turned the "receipts" over to us! We have since found out from another shop that most of the items are not necessary or do not need to be addressed immediately. More a routine checkup type of list. Nothing was mentioned at the time we picked up the car. If the need was so dire, we would think they would have reviewed it with us at the time. More

They got me in a timely fashion and completed the work when they promised and called me with updates. when they promised and called me with updates. More

Our visit with Corwin's service department was exceptional. This was our first meeting with Kyle Lamb. It was our pleasure working with him. He was knowledgeable, friendly, timely and very easy to exceptional. This was our first meeting with Kyle Lamb. It was our pleasure working with him. He was knowledgeable, friendly, timely and very easy to talk with. More

Really impressed with the responsiveness of sales, finance, and parts. Very efficient purchasing process. Everyone was really helpful. finance, and parts. Very efficient purchasing process. Everyone was really helpful. More