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Corwin Ford of Springfield
Springfield, MO
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They suck. Their manager Steve is cold. The contract is draconian. I bought the car because I liked it, but chips of paint started falling off of it and two Their manager Steve is cold. The contract is draconian. I bought the car because I liked it, but chips of paint started falling off of it and two different body shops told me that it had been repainted as they saw little pits in the paint and said it had been "inadequately prepped". Now I have to have the passenger side painted again. I will forever regret dealing with Corwin. More
Jeep had issue thought to be covered by the warranty but were not. Took the Jeep to be serviced dropped it off on Friday, Monday I received a call that nothing had been done and that there were addition pro were not. Took the Jeep to be serviced dropped it off on Friday, Monday I received a call that nothing had been done and that there were addition problems with the vehicle. Parts that I had ordered on Friday had not been addressed until Monday. I had the keys pulled at this point to mentally prepare for the costs and damages. Had to address this when management at Corwin Ford services to be done at Corwin Jeep a different location. I have come to an agreement with Corwin Ford about my brake issues however the inspection team allowed a vehicle with multiple issues to be sold. More
Worst service I have ever had at a car dealership and I have bought 20-30 new vehicles in the past 10-15 years. I have always bought GM products but bought a 2023 Lincoln Navigator and if Corwin Ford is m have bought 20-30 new vehicles in the past 10-15 years. I have always bought GM products but bought a 2023 Lincoln Navigator and if Corwin Ford is my only option for service in Springfield MO I may never buy another Ford prodcut! More
Corwin Ford is an amazing place to buy a car. The whole team was great to work with. Chris DeCarlo was so patient with me never making me feel rushed. The whole team was great to work with. Chris DeCarlo was so patient with me never making me feel rushed. More
Great group of staff to work with! Everyone was friendly and wanted my experience to be enjoyable. I will definitely contact them on my next vehicle purchase. Everyone was friendly and wanted my experience to be enjoyable. I will definitely contact them on my next vehicle purchase. More
Environment was clean. Our salesman ended up leaving us mid sale to work with a customer buying a much more expensive car, and pawned us off on a different salesman. They d Our salesman ended up leaving us mid sale to work with a customer buying a much more expensive car, and pawned us off on a different salesman. They don’t care about their customers just the sales and make it clear that more expensive sales take priority. More
Very poor service. I brought my truck in for a recall that took 2 weeks to schedule. I was told it would take a single day to complete and 10 days later and many phone I brought my truck in for a recall that took 2 weeks to schedule. I was told it would take a single day to complete and 10 days later and many phone calls I am getting my truck back in non operable condition. Long story short, the customer service and handling of this situation was extremely poor. I would not recommend this dealer! More