Corwin Ford Spokane - Service Center

Simple oil change and tire rotation. Oil leaking after service from not doing the little things well. Basics, clean up around the area where the oil was changed. Now I have to bring it b Oil leaking after service from not doing the little things well. Basics, clean up around the area where the oil was changed. Now I have to bring it back, really? My time is not valuable and it is extremely frustrating to bring it back when it should have been completed right the first time. More

They are very efficient thorough. We have used them for years. Jeff is super great We have used them for years. Jeff is super great More

Not reliable. Hard to get service. Doesn't care I wish I had another place to get my vehicles serviced. Hard to get service. Doesn't care I wish I had another place to get my vehicles serviced. More

Jireh was very nice. She answered all my questions and was very helpful. She was awesome She answered all my questions and was very helpful. She was awesome More

Madeline was great with her communication about my car. I wasn't very happy with how long it took for the techs to look at my car and listen to concerns that I had. Thankfully I had Madeline to help push f I wasn't very happy with how long it took for the techs to look at my car and listen to concerns that I had. Thankfully I had Madeline to help push for my car to he looked at and for my concerns to be taken seriously. More

Kolton has been very helpful. Especially so, as he was dealing with an out of state dealer, two different warranty companies, and myself. He handle the situation very well. Especially so, as he was dealing with an out of state dealer, two different warranty companies, and myself. He handle the situation very well. More

Got oil change scheduled for front brakes an take care of recalls She was great recalls She was great More

Came in for a tuneup. I told them that the left front wheel had a slow leak in it. I told them I took it to a tire company to have them check the slow leak issue. They cou I told them that the left front wheel had a slow leak in it. I told them I took it to a tire company to have them check the slow leak issue. They could not get the wheel off because Corwin Ford had crossed threaded the Lugnuts.. I took the truck back in for its next oil change and told the lady at the desk that there was a slow leak in the tire. She reported back when I went to pick up the truck that they could not find the leak. They did not rotate the tires as what was supposed to be done because my tire still has the leak. My tire still has a slow leak, and it’s still on the same side and the tire Lugnuts are still cross threaded. So the big question is: if I have a flat in the middle of nowhere, how do I change that front wheel? This is not the first time Corwin Ford has really upset me. When I first brought the truck in to have the oil changed, the lady told me that they only had one lift that would lift a heavy duty, Dooley truck, and that I would have to wait. I waited three hours and that is when I believe they cross threaded the front wheel. Not very happy with Corwin Ford. More

I was disappointed they weren't able to come to do my airbag repair during the 3 hour window they scheduled and we waited for them and then had to reschedule. airbag repair during the 3 hour window they scheduled and we waited for them and then had to reschedule. More

Very helpful on trying to help figure out what’s wrong with my truck for me in a timely manner with my truck for me in a timely manner More