Corwin Ford Spokane - Service Center

My previous visit was so bad, I didn't want to ever come back, but I had to because I didn't have time to go elsewhere as I planned. Your new staff rocks. Whatever changes you made are excellent. Kolton gre back, but I had to because I didn't have time to go elsewhere as I planned. Your new staff rocks. Whatever changes you made are excellent. Kolton greatly exceeded my expectations. Thank you. More

Their attention to detail and care are extraordinary from the time you walk in the door until, in my case, Maddy walked me to my vehicle and made sure everything was in order. 12 on a scale of 1-10! the time you walk in the door until, in my case, Maddy walked me to my vehicle and made sure everything was in order. 12 on a scale of 1-10! More

Great customer service, quick intake and clear communication. the Appt could not have gone smoother communication. the Appt could not have gone smoother More

The oil change was done quickly. I was disappointed that a request for a quote to fix 12 volt adapter was not done. That was the 3rd time requesting a quote and not getting one. Prio I was disappointed that a request for a quote to fix 12 volt adapter was not done. That was the 3rd time requesting a quote and not getting one. Prior 2 were by phone. More

Kind and caring. Walked me through the entire process and then kept me up to date. Walked me through the entire process and then kept me up to date. More

Honest does what they say the will do. Plesant people and they keep you up to date on their progress. Plesant people and they keep you up to date on their progress. More

I was very pleased with the service and my advisor. Kayla was very helpful and the the mechanic did an awesome job. Kayla was very helpful and the the mechanic did an awesome job. More

I took my Ford expedition in for a recall fix three times. They replace the part finally, however the blower motor still doesn’t work correctly. There’s a relay that is connected to it that is now caus times. They replace the part finally, however the blower motor still doesn’t work correctly. There’s a relay that is connected to it that is now causing the problem that they refused to fix. They didn’t put my vehicle back together correctly. The panel that was covering the electronic box inside. The vehicle was left off. Garbage was left in my vehicle. The blower motor still doesn’t work correctly. Due to the fact that the blower motor wasn’t working correctly, it was putting an unnecessary load on other parts. It’s very disheartening that they can’t fix things correctly and don’t care about their customers. I will never work with buy from or take another vehicle in for service to Corwin Ford in the Spokane Valley ever again because they don’t care about doing a good job. so instead of them fixing it correctly I know I have to buy another part to fix the problem. I also know of other people with the same year and model that I’ve had similar experiences with Corwin Ford and their vehicle is still not fixed. I would have to say since it’s gone away from McCollum Ford it has been a disaster of a dealership, and I will never do business with them again. I would also like to mention that I had a full tank of gas when I took my expedition in and when I got it back, it had less than half a tank. All that driving around in my car to make sure the blower motor worked correctly when all you have to do is start it and check it not drive it. More

The service department went above and beyond to Help solve my problem. The technician was very good at his job. solve my problem. The technician was very good at his job. More

Madeline was awesome. She actually made me feel like she cared about my problems. Been coming to Corwin for 2 years now and have dealt with many reps. She is by far the be She actually made me feel like she cared about my problems. Been coming to Corwin for 2 years now and have dealt with many reps. She is by far the best one. More