Corwin Ford Spokane

I was greeted and acknowledged immediately on arrival at the dealership. There was no expectation that I had to purchase whatever was available and nothing was "pushed" at me. The first car I was shown, I the dealership. There was no expectation that I had to purchase whatever was available and nothing was "pushed" at me. The first car I was shown, I eventually bought, but other vehicles were presented to compare value-wise so I could think about my decision. Jay, my salesperson, was with me throughout the negotiation process and never pressured me and respected my questions and brought me answers that made sense. More

I have been buying cars from Rich Casey for a number of years and he is by far the best car salesman I have ever dealt with and I will not go to any other salesman but him. He takes the stress out of the b years and he is by far the best car salesman I have ever dealt with and I will not go to any other salesman but him. He takes the stress out of the buying process and makes it simple and easy. I hate to be corny but he makes us feel more like friends than customers. Thanks Again Rich! More

Ramona was a great sales person, not pushy and very informative. She even helped get my wife's phone paired with the blue tooth of the vehicle. It was nice when negotiating to only deal and interact informative. She even helped get my wife's phone paired with the blue tooth of the vehicle. It was nice when negotiating to only deal and interact with Ramona our sales person, not get bounced around from her manager, to their manager to another manager to push you into a deal. It went very smoothly and impressed my wife and I both. We will recommend Gus Johnson to others for sure...and already have been : ) More

Stopped by to see what Ford F-150 Trucks were on the lot. Just to see. Found a few we really liked and bought the one we really loved. Luke was very patient with us and explained all the options and standard Just to see. Found a few we really liked and bought the one we really loved. Luke was very patient with us and explained all the options and standard equipment for each level of luxury. Found a white F-150 Lariat with all the options we were looking for and found it at a great price. Bought it on the spot and then were introduced to Terry Koentopp for the financing. From start to finish took about three hours only because we were not sure what truck we liked the most. We had to try them all for the perfect fit. Overall, it was a laid-back experience and very informative. Luke knows his truck and Terry took his time to explain all the financial aspects. I even told Luke we were going to another Ford Dealer to see what they had. He made the deal better for us and Gus Johnson Ford. I will buy my next vehicle from Gus Johnson Ford and recommend them to anyone who asks about our fantastic experience. Thank You Luke and Terry. And ALL the Employees at Gus Johnson Ford. More

This was an opportunity to experience online power. I am currently over int he Seattle area due to job commitment, and I was able to get most of my business done online so that when I came to the dealership currently over int he Seattle area due to job commitment, and I was able to get most of my business done online so that when I came to the dealership to pick up my car everything was complete. I am not trusting of online information gathering right now with all the hackers, but I feel that FORD will do a great job of keeping their customers safe. The car is a fantastic car and the gas mileage is the kicker for me. Thank you Shannon and Sara as well as Scott for all you were able to do for me. More

Brought my motorhome in for warranty service and Sam and Joe helped me. the experience was very professional and the repair was done in a timely manner. I have done business with mcollum ford since 1964 whe Joe helped me. the experience was very professional and the repair was done in a timely manner. I have done business with mcollum ford since 1964 when I bought a new 1964 Falcon Sprint. Have always have benn treated right. Thanks Dale Cline More

The whole process from the beginning to end was very seamless; starting from scheduling my service appointment online a week before and ending in a very positive service experience the day of my service seamless; starting from scheduling my service appointment online a week before and ending in a very positive service experience the day of my service appointment! More

Ed Everstine was not pushy but guided us to making an informed decision on purchasing our 2013 Ford Edge. Dan Shaffer is an outstanding service manager and has been very helpful with all our service need informed decision on purchasing our 2013 Ford Edge. Dan Shaffer is an outstanding service manager and has been very helpful with all our service needs. More

Rich has helped us several times and is very customer focused, stays in touch to keep up to date on the status of the order. We had bought 4 trucks with Gus Johnson and have been very happy each time. focused, stays in touch to keep up to date on the status of the order. We had bought 4 trucks with Gus Johnson and have been very happy each time. More

I got great service with the buying of my new car and everybody that I talked with were very friendly and very helpful with the whole process of buying my new car, I got great help with everything that w everybody that I talked with were very friendly and very helpful with the whole process of buying my new car, I got great help with everything that was in involved with the buying process and they answered all my questions that I had. Thank you More