Corwin Ford Spokane

Rich has helped us several times and is very customer focused, stays in touch to keep up to date on the status of the order. We had bought 4 trucks with Gus Johnson and have been very happy each time. focused, stays in touch to keep up to date on the status of the order. We had bought 4 trucks with Gus Johnson and have been very happy each time. More

I got great service with the buying of my new car and everybody that I talked with were very friendly and very helpful with the whole process of buying my new car, I got great help with everything that w everybody that I talked with were very friendly and very helpful with the whole process of buying my new car, I got great help with everything that was in involved with the buying process and they answered all my questions that I had. Thank you More

My overall experience was really great. The service was great and the people were very friendly and helpful. I would recommend Gus Johnson Ford. Look forward to future business. great and the people were very friendly and helpful. I would recommend Gus Johnson Ford. Look forward to future business. More

This was a great and easy car buying experience. I would recommend Gus Johnson to anyone in the Spokane vicinity... Ask for Mike and end your experience with Terry as I did. They treated me well... recommend Gus Johnson to anyone in the Spokane vicinity... Ask for Mike and end your experience with Terry as I did. They treated me well... More

Thorough, friendly, good communication with the purchase order of a new Ford Explorer 2014. Great job Gary, thanks for keeping it simple. Customer since 2002. Trent order of a new Ford Explorer 2014. Great job Gary, thanks for keeping it simple. Customer since 2002. Trent More

Rich was easy to work with. I called first on the phone because I was looking for a specific model used truck to pull a 5th wheel. Rich directed me towards a couple of trucks you had in inventory. I had because I was looking for a specific model used truck to pull a 5th wheel. Rich directed me towards a couple of trucks you had in inventory. I had two trade-ins that I knew what the trade-in value should be. Your offer for each vehicle was in the range I knew they were in. It was a fair price so I accepted the deal. I did my research before coming in so it was quick when working with Rich. Also worked with Shannon (I believe that is the financing person's name). This process also went quick and smooth. Thank you for a quick and effecient process in buying a vehicle from your dealership. More

Kolby was my salesperson. He was the only thing positive about my experience at Gus Johnson Ford. I had called once before and had gotten another sales person that was short with me, so i called back and as about my experience at Gus Johnson Ford. I had called once before and had gotten another sales person that was short with me, so i called back and asked for someone else. That is when I got Kolby. After i decided to make the purchase, I was transferred over to the business department. I have to say that I was buying this truck long distance, from out of state. the truck had a known blown engine so I needed to get that replaced before I could drive it back to Michigan. They made me feel rushed told me if they did not have the money in hand by the next business day that they would put it back out for sale. they also told me that if I didnt buy it someone was coming in on Thursday to buy the truck. The only option I had was to do a wire transfer to get the money there by the allotted time. I offered to pay by credit card and they refused that as well. After they received my money they then fedexed paper work to me. When I question them about the one of the forms they made me feel like an idiot. It was a purchase agreement that stated i still owed the full amount. I told them if i sign this, i maybe liable to pay it again before picking up the truck. He said we have done this before with many people who are from out of state. My only response was that maybe those people dont read what they are signing. I told the Business manager that there is nothing on this form that states that I have paid for the vehicle. After a bit of run around he agreed to fax me a sheet stating that they have received the money from me. They also will not release the vehicle to a local shop so that I can have the engine replaced until all the paper work is in. THe Business manager said "all i want to do is protect the dealership." And I said what about the customer. Everything here is about protecting you and distrusting the customer. More

The mileage and price for make and model was the best I had seen of any of the dealerships in the area. I looked at Gus Johson first because of the support he gives to veterans. had seen of any of the dealerships in the area. I looked at Gus Johson first because of the support he gives to veterans. More

Very good service. Matt was very helpful and courteous. The truck was ordered and delivered faster than promised. The checkout on the vehicle was very thorough The truck was ordered and delivered faster than promised. The checkout on the vehicle was very thorough More

Highly recommend David Eberhart. A real pleasure to do business with this salesman. Helpful in every way and highly knowledgeable on vehicle facts and information. A real pleasure with this purchase. S business with this salesman. Helpful in every way and highly knowledgeable on vehicle facts and information. A real pleasure with this purchase. Shannon was also a pleasure to do business with. She was very helpful in making decisions on purchase details. Both of these employees were friendly, courteous, capable and their experience made this transaction a real pleasure. Jon and Linda Franklin More