599 Reviews of Corwin Ford Nampa - Service Center
I can’t say many nice things about the sales part of this business or their office management BUT I had the best experience with the accessory department! 5 stars for them all day long. The very best serv business or their office management BUT I had the best experience with the accessory department! 5 stars for them all day long. The very best service, polite and so helpful/ patient. One of them sat in my truck with me and helped me set up Ford Pass which is something the salesperson should have done. I can’t wait for the next service I am planning as I know the customer service will be stellar. Jase was wonderful. More
Excellent customer service with good reminders. Service Manager particularly good with great customer interface. Good quick service. Service Manager particularly good with great customer interface. Good quick service. More
I had no issues with the repair or quality of work completed. This shop is always thorough and good quality repairs / work. The only issue I had was with the length of time and lack of updates. Th completed. This shop is always thorough and good quality repairs / work. The only issue I had was with the length of time and lack of updates. The repair took much longer than initially quoted with no periodic updates along the way. The only updates I received from the service rep were after calling or texting to ask for an update and several times with the promise to check with the technician and get back to me either ASAP or by the end of the day and each time not delivering on that promise. The 3 day fix turned into 10 and the website provided to check status stayed at vehicle checked in (step 1) for the first 5 days and “inspection in progress” (step 2) for the next 5 days. The service rep finally called at 1pm to tell me the repair was complete. I responded that I would be there in an hour or so. I arrived 1 hour and 15 minutes later to a filthy truck that could have been washed at some point in the hour+ prior to my arrival. Those may seem like little things, but that simply the service I have come to expect from this dealer I have worked with for the last 15 years. More
They are very courteous polite and most of your service writers are knowledgeable. Your dealership is clean bright and inviting for your customers. I have used your dealership for service only writers are knowledgeable. Your dealership is clean bright and inviting for your customers. I have used your dealership for service only More
Car service happened as scheduled. Representative was very friendly and efficient . The scheduling process was a little confusing—received texts from two different people regarding ser Representative was very friendly and efficient . The scheduling process was a little confusing—received texts from two different people regarding service updates. Not a deal breaker, just feedback. Thanks! More
Great selection and low pressure associates. Listened to what we were looking for and make suggestions to fit what we were looking for not an up seller Listened to what we were looking for and make suggestions to fit what we were looking for not an up seller More
Our car was called in for a inspection due to a recall. When it was inspected it apparently passed for the recall. The recall is for trim falling off while driving, and our trim is sticking up and looks li When it was inspected it apparently passed for the recall. The recall is for trim falling off while driving, and our trim is sticking up and looks like it's going to come apart after some time. We were told our inspection passed because quote the trim won't fly off. We have been waiting for the trim to be fixed for years, but were told to wait on parts. Now there is a recall for the very same thing and they decided they won't fix it. Car is quickly falling apart in many ways. 2016 Ford Explorer, less than 100,000 miles. More
We had a excellent experience with Ryan Rife. Loving our new truck and bed liner. Loving our new truck and bed liner. More
Great service as always. Daniel does a great each and every time . Thanks for your services Daniel does a great each and every time . Thanks for your services More