Corwin Ford Nampa - Service Center

They are not helpful nor knowledgeable. I left my truck there for months and paid $1,800 for them to not even know what the problem was. I couldn't go without my truck and zero assistance o I left my truck there for months and paid $1,800 for them to not even know what the problem was. I couldn't go without my truck and zero assistance on their part so I got my truck back (NOT repaired) AND they refused to refund my money despite not fixing my vehicle at all. FYI IF IT DIES WHILE YOU ARE DRIVING IT THEN IT IS NOT FIXED. PRETTY EASY. I took my truck to a local mechanic and they found the issue in a day.... for a fraction of the cost. FORD DOESNT NOT KNOW HOW TO FIX FORDS More

Bought an Edge from Corwin in 2015. Sales staff just fine. Two recalls came up on the vehicle, both in 2020 regarding possible leaking brake fluid, and, steering gear motor bolts that Sales staff just fine. Two recalls came up on the vehicle, both in 2020 regarding possible leaking brake fluid, and, steering gear motor bolts that could fracture. I understood at that time parts were not yet available and we were all in Pandemic lockdown. I called the dealership in June of 2021, was told that they would have to check and call me back, which they didn't. A week later I called again and left message. No response. I emailed the dealership and got an email from the email guru there saying someone would call which they did the next day telling me there were no parts. I called again early 2022, left message and no response. I finally took the car to another local dealership who treated me like I was important and they were able to quickly take care of the recalls. Another friend purchased an Edge at the same time with the same recalls and could not get a return call from them either. I don't feel I could recommend Corwin Ford as their customer service after you purchase the vehicle is nonexistent. More

I am giving this place a 2 star because the sales crew was pretty decent. John sold me my 2020 F-350 DWR. The sales manager was pretty cool too. HOWEVER...... At 1500 miles, I had a transmission pan le was pretty decent. John sold me my 2020 F-350 DWR. The sales manager was pretty cool too. HOWEVER...... At 1500 miles, I had a transmission pan leak. I called and told them it needed a new pan. I even tried to order the pan so it would be there in 8 days when they could get me into the shop. 13 days after making an appointment, I got my truck back. Then at 25,000 miles It is in for major repairs of a yet to be known nature in Little Rock Arkansas. I called my "dealership" asking for a rental car as I like 16 miles from any town. They refused to help me. I was directed to the Little Rock dealership for a rental. Sadly Little Rock is covered in an ice storm, has been for a week. If you are requiring any satisfactory service from a dealership, DO NOT GO TO CORWIN! Also if you are thinking of a Super Duty Ford, maybe consider a Ram or Chevy. Of the 4 months I owned this truck, 1 month solid of it has been in the shop. With no signs of relief coming anytime soon. Yet my almost $1,200 payment still needs to be made. Without this truck, I can not work. Side note: the drive tires only lasted 23,000 miles before needing to be replaced at 2/32 tread. More

Had my 2012 f150 in for a one day fix, which they told me it would be. 5 days later still waiting.. no communication from them after multiple messages left. Had to call again to get any info. Acted like t it would be. 5 days later still waiting.. no communication from them after multiple messages left. Had to call again to get any info. Acted like they didn't care. Will NEVER go there again! Customer service is horrible! More

ripped off by service department on March 5the 2020 I left my car at corwin ford to have the a/c fixed. The compressor was making a very LOUD noise and was not cooling the car. The s on March 5the 2020 I left my car at corwin ford to have the a/c fixed. The compressor was making a very LOUD noise and was not cooling the car. The service dept diagnosed the problem as being a broken “evaporative assembly” which cost $3200. On April 17 I was able to take a drive to check the a/c and it still did not work. The symptoms are exactly the same! The dealer has chosen to rip me off and keep the $3200 and charge me an additional $1600 to replace the condenser, which was the REAL PROBLEM TO START WITH!\ I am disabled and on a fixed income. I can not afford to be ripped off by theseCharlatans! More

Poor Service Department This is just 1 issue but there have been many over the last 4 years. Had transmission ‘repaired’ in January 2019. In February 2019 had to take it back This is just 1 issue but there have been many over the last 4 years. Had transmission ‘repaired’ in January 2019. In February 2019 had to take it back in due to it leaking. Was told by my service rider that when they ‘repaired’ my transmission the technician didn’t fully tighten down the transmission bolts and that “I was down 2 quarts of oil and that there was transmission fluid everywhere!” They supposedly ‘fixed’ it. I am now having transmission issues again! Talked with my service rider on 10/2 who stated he would round up a loaner car for me and get back with me. Have never heard back from him. Left a message for the service manager on 10/4, after not hearing back from him, called him again on 10/8. He was supposedly concerned and said he would expedite getting me a loaner car and that he would call me back the next day, which would have been 10/9. I have never heard back from him. More

Fantastic I've been there 3 times excellent customer service. Rowdy and guys that worked on my car wonderful. Next car will buy there!!!! Good job everyone. I've been there 3 times excellent customer service. Rowdy and guys that worked on my car wonderful. Next car will buy there!!!! Good job everyone. More

Major engine repair I brought my car into Corwin Ford due to major engine problems and can not express how amazed I was at the customer service I received from service ad I brought my car into Corwin Ford due to major engine problems and can not express how amazed I was at the customer service I received from service advisor Cody Lubbes. He continually kept me updated on the work that was being done and needed done assuring me he would have it taken care of as fast and as accurate as possible! During this time he also had a family emergency and still was there for me updating and never making me feel as if he had forgotten me or that he could pass me onto someone else! He is diffintly a valuable employee and will keep me coming back! We need more people in the customer service world like him!!!! Thank you Cody Lubbes you are amazing!!! By the way my car runs great! Cynthia Benefiel More

labor is a big ripoff They charge way to much for a small job then there's a charge for a stupid survey you didn't ask for check your bill before you pay it I'll never go b They charge way to much for a small job then there's a charge for a stupid survey you didn't ask for check your bill before you pay it I'll never go back More

Very good overall experience. Have had several experiences with Corwin and when ever any questions have came up Jim has always gone out of his way to help. I had a few questions a Have had several experiences with Corwin and when ever any questions have came up Jim has always gone out of his way to help. I had a few questions and he was very diligent about getting the answers in a friendly and efficient manner. Top notch individual. The type of guy you would want your mom to buy a car from. More