Corwin Ford Nampa - Service Center

Service experience was very disappointing; a key issue (under carriage rattle) that I was told could be diagnosed at the time of an oil change was not even written up on the work order for the technician. (under carriage rattle) that I was told could be diagnosed at the time of an oil change was not even written up on the work order for the technician. When I asked about the issue, I was told that I could/should take it to a Ford dealership closer to my home if I was unable to leave the vehicle at the Corwin dealership for up to three days for eventual diagnose. As a retired new vehicle dealership managing partner with almost 50 years of experience, I have NEVER heard anyone referred to a same brand competitive franchise dealership for a simple service request. A great buying experience but a terrible service experience. I wonder if the fixed operations management team is aware of what is happening. More

It was extremely ro get an appointment. Once there I elected to wait for the service to be done, which only took about 40 minutes. The work was thorough, efficient and clean. In addition th Once there I elected to wait for the service to be done, which only took about 40 minutes. The work was thorough, efficient and clean. In addition the service techs were polite, professional and friendly. More

They said that the bearing on my front driver side tire is leaking because once it heats up, it just leaks a little bit. That was their explanation rather than fixing it. is leaking because once it heats up, it just leaks a little bit. That was their explanation rather than fixing it. More

Corwin has a knowledgeable staff of professionals who understand what is means to delivery great customer experiences. I was incredibly pleased with Devin. It was a pleasure to work with someone who ex understand what is means to delivery great customer experiences. I was incredibly pleased with Devin. It was a pleasure to work with someone who explained the details and was personally invested in making my purchase painless. More

Cody was awesome through the whole process! from pick up to delivery on the same day. from pick up to delivery on the same day. More

Charlie was beyond professional. He was warm and knowledgable xxx well as direct, honest and personable. He was warm and knowledgable xxx well as direct, honest and personable. More

I purchased a used truck from Corwin several months ago, the sales team that took care of me and were very straight forward. had a few mechanical issues and the warranty they recommended I buy ended up taki the sales team that took care of me and were very straight forward. had a few mechanical issues and the warranty they recommended I buy ended up taking care of most the cost and was well worth it, the service department works fast and they stay in touch on ever step they take. Super happy with the service Corwin provides every time I have dealt with them More

Always go out off their way to take care of me, thank you for everything. for everything. More

I really appreciate the service we get as a business from our sales rep. He keeps the paperwork simple. He comes to our office for signatures, and delivers what we need. Thank you! our sales rep. He keeps the paperwork simple. He comes to our office for signatures, and delivers what we need. Thank you! More

They kept us informed with status. They worked with us for amount not covered in the warranty They worked with us for amount not covered in the warranty More