Corwin Ford Nampa

Bought a used truck and within a couple miles of driving it off the lot the check engine light comes on. Really?!? Moments after making the purchase this all of sudden appears? I'm thinking someone just it off the lot the check engine light comes on. Really?!? Moments after making the purchase this all of sudden appears? I'm thinking someone just cleared the code and called it fixed before they sold it to us. Thankfully we purchased a warranty. We contacted them and got it in to get fixed. A few days later they say it's fixed. A little over 2 days after picking it up the light is back on with the same code. Take it in again and they have it for about 2 weeks. And wont provide a loaner. Turns out it's about a 4k fix and the warranty covers it with a $300 deductible that Corwin won't help with. "That's why you got the warranty." Someday customer service might be important to them but it wasn't today. I won't be shopping with them ever again and advise you to stay away as well. Of course the light came back on while driving it home from the shop. This is how the term Stealership came to being. More

Excuses, Excuses excuses Bought 2018 pre-certified used Ford Escape in mid January, returned car mid February for significant oil leak under engine on passenger side. So far C Bought 2018 pre-certified used Ford Escape in mid January, returned car mid February for significant oil leak under engine on passenger side. So far Corwin has had the car 45+ days and attempted 4 repairs on the oil leak. Corwin still has the car now trying to repair an engine knock discovered when they last tried to return it, which it did not have prior to any repairs. Now they say the engine knock is normal when compared to another Escape similar in mileage. Last week when the car was returned for the knock they acknowledged there was an engine "knock". I'm sure Ford will be interested to know their engines have knocks and it is normal. Very unprofessional. More

ripped off by service department on March 5the 2020 I left my car at corwin ford to have the a/c fixed. The compressor was making a very LOUD noise and was not cooling the car. The s on March 5the 2020 I left my car at corwin ford to have the a/c fixed. The compressor was making a very LOUD noise and was not cooling the car. The service dept diagnosed the problem as being a broken “evaporative assembly” which cost $3200. On April 17 I was able to take a drive to check the a/c and it still did not work. The symptoms are exactly the same! The dealer has chosen to rip me off and keep the $3200 and charge me an additional $1600 to replace the condenser, which was the REAL PROBLEM TO START WITH!\ I am disabled and on a fixed income. I can not afford to be ripped off by theseCharlatans! More

Poor Service Department This is just 1 issue but there have been many over the last 4 years. Had transmission ‘repaired’ in January 2019. In February 2019 had to take it back This is just 1 issue but there have been many over the last 4 years. Had transmission ‘repaired’ in January 2019. In February 2019 had to take it back in due to it leaking. Was told by my service rider that when they ‘repaired’ my transmission the technician didn’t fully tighten down the transmission bolts and that “I was down 2 quarts of oil and that there was transmission fluid everywhere!” They supposedly ‘fixed’ it. I am now having transmission issues again! Talked with my service rider on 10/2 who stated he would round up a loaner car for me and get back with me. Have never heard back from him. Left a message for the service manager on 10/4, after not hearing back from him, called him again on 10/8. He was supposedly concerned and said he would expedite getting me a loaner car and that he would call me back the next day, which would have been 10/9. I have never heard back from him. More

Exceptional Customer Service for a Fantastic Truck Jeff Rick is an outstanding communicator. Across every brand of car we own, have owned and dealt with, he is truly exceptional. Jeff's knowledge of th Jeff Rick is an outstanding communicator. Across every brand of car we own, have owned and dealt with, he is truly exceptional. Jeff's knowledge of the product is thorough and his passion is evident. Best of all, he is a man of his word and will work tirelessly to make sure he fulfills every promise he makes. We look forward to the deals we will put together with Jeff in the future. More

Awesome customer service! Eric Gilstrap was our sales representative, friendly and efficient, took care of all our leased vehicles from start to finish. We appreciate this kind Eric Gilstrap was our sales representative, friendly and efficient, took care of all our leased vehicles from start to finish. We appreciate this kind of service, as it is hard to find these days! We recommend Eric to anyone looking to buy or lease, he is awesome! More

My dream truck! Luis and The staff at corwin ford made my dream come true! They made the process really easy! Really happy with the experience they provided! Luis and The staff at corwin ford made my dream come true! They made the process really easy! Really happy with the experience they provided! More

Fantastic I've been there 3 times excellent customer service. Rowdy and guys that worked on my car wonderful. Next car will buy there!!!! Good job everyone. I've been there 3 times excellent customer service. Rowdy and guys that worked on my car wonderful. Next car will buy there!!!! Good job everyone. More

Don’t change a thing! Strongly Agree - Strongly Agree - Strongly Agree - - - - - - - - - Strongly Agree - 5/5 - - - - - - - 100.0 - Comments Snapshot Don't change Strongly Agree - Strongly Agree - Strongly Agree - - - - - - - - - Strongly Agree - 5/5 - - - - - - - 100.0 - Comments Snapshot Don't change a thing! Everyone at Corwin Ford was courteous and professional and made my experience as easy as it could have been. I have purchased several new vehicles (a couple ford) and no-one else matches the treatment I received at Corwin. I am forever grateful. Please keep it up! More

Major engine repair I brought my car into Corwin Ford due to major engine problems and can not express how amazed I was at the customer service I received from service ad I brought my car into Corwin Ford due to major engine problems and can not express how amazed I was at the customer service I received from service advisor Cody Lubbes. He continually kept me updated on the work that was being done and needed done assuring me he would have it taken care of as fast and as accurate as possible! During this time he also had a family emergency and still was there for me updating and never making me feel as if he had forgotten me or that he could pass me onto someone else! He is diffintly a valuable employee and will keep me coming back! We need more people in the customer service world like him!!!! Thank you Cody Lubbes you are amazing!!! By the way my car runs great! Cynthia Benefiel More