Corwin Chrysler Dodge Jeep RAM - Service Center

Had my 2019 ram in for an AC charge. I had an appointment for 11AM. The service rep sad that it would be done by 2:00. They never replied to me even though I gave them my current number. I had an appointment for 11AM. The service rep sad that it would be done by 2:00. They never replied to me even though I gave them my current number. I call them around 2:30 and no one knew anything about it. They told me that I was wrong, that I didn’t have an appointment. About a half hour later I called again. They said that they lost it in thier shop because I didn’t have an appointment. You’d think they would have questioned a truck that was setting in the way for hours. They also said that they tried calling me at three different times. I had her give me the number that they called. It was the phone number for the prior owner. I had told them that it had to be done by the end of the day because I needed it that evening. Should have not been a problem because the job should have only taken 1/4 hour-1 hour. I called them again at 4:30 but was told that the service department was too busy to answer the phone but one of the managers would call me back. I called them back several times after that but was unable to get ahold of the service dept. Then when I called back at a little after 5:30, I was told that the service dept was closed and no one was there. Was told that I should call back in the morning. Then about an hour later a guy called me and said that if I had Cash or a credit card and get down there right away that he would release it to me. I did receive a call from a manager(I think that’s what he was), later the next day. I was unable to answer the phone at that time so he left a voice mail. He appoligised and said that there was nothing they could do for me. Too bad you can’t give a -5 rating. More

Very patient and daring salesman. Always communicating. Very upbeat. Made sure I was happy and in the loop with everything Always communicating. Very upbeat. Made sure I was happy and in the loop with everything More

I do NOT recommend corwin to anyone. I had my vehicle in for service that was covered under warranty. A month later I noticed damage on the edges of my hood. This damage could have only I had my vehicle in for service that was covered under warranty. A month later I noticed damage on the edges of my hood. This damage could have only occurred while the hood was open. The only time the hood was open in that month was in Corwin’s shop. I originally brought the concern to the service manager, Shane. He had me go get an estimate which stated there was over $3,000 in damage. He then said he was going to bring it to the general manager, Daren Woulet. I never received a call back from Shane on the result of this conversation. This is the first disappointment I had with this company. I was finally able to reach Shane when he said they were not going to do anything about this $3,000 damage they caused. I then asked for Daren Woulet’s (the general manager) number. I called Daren at least 7 days in a row and left multiple messages with no response. This is the second disappointment I had with this company . I finally decided to show up in person in which Daren knew exactly who I was. Daren made me feel inferior, stupid, and did not take my concerns seriously. This was my third disappointment with this company. They did not offer ANY type of compensation for the damages they caused. I will never do any type of business Corwin again. More

Service department needs to be reviewed. Bought my ram rebel exactly 1 yr ago yesterday. In December 2021, the air suspension would occasionally leak and not refill. So I had to ride home Bought my ram rebel exactly 1 yr ago yesterday. In December 2021, the air suspension would occasionally leak and not refill. So I had to ride home from work with NO suspension. Putvit in a heated garage and it would work in the morning. Jan 2022 after a 3wk wait to get in, they say compressor valveboc bad. $1515 to fix. It would still deflate but went back up when I pushed the button. Late April/early may started having same problem. Got it in May 11th after a couple wks wait. This time they say compressor is bad. $1469, that brings us to now. Truck was at airport Thursday to Friday and bags were deflated again(1st cold day since May when last work was done) was just told it will cost $1059 because an air suspension bag is leaking. I really think they don't have a clue and just replace the next piece. After today there are 3 air suspension bags left. I guess who ever buys this truck next will only need to replace them (unless corwin starts over with a new owner) . Also they told me the front swaybar links were broke. I just replaced them in June. Will look when I get the truck home to see if they are. So,$4200 in 53 weeks I driven vehicle about 5000 miles, out of town twice. Once to casselton ( half the ride with no air suspension) VERY bad trip. Once this summer to the lake, no problems that trip. Really got screwed with this truck, thanks corwin, you won't get me again. VERY UNSATISFIED CUSTOMER!!!! More

Treated me like family. He was very nice and generous towards us. I would go to him again if I needed too! Great Job Eve! He was very nice and generous towards us. I would go to him again if I needed too! Great Job Eve! More

2.5 hours for an oil change and then 3 hours for 1000 in new accessories and I can't get a loaner car for the 5 hour wait... crap customer service. I regret buying my 65000 2022 ram from here. I am writing new accessories and I can't get a loaner car for the 5 hour wait... crap customer service. I regret buying my 65000 2022 ram from here. I am writing this review as I stand here and wait for my truck to get done. More

very impressed with this gentleman. went above and behond for me. will always request jimmer for all of my needs. went above and behond for me. will always request jimmer for all of my needs. More