Corwin Chrysler Dodge Jeep RAM - Service Center
Fargo, ND
206 Reviews of Corwin Chrysler Dodge Jeep RAM - Service Center
I do NOT recommend corwin to anyone. I had my vehicle in for service that was covered under warranty. A month later I noticed damage on the edges of my hood. This damage could have only I had my vehicle in for service that was covered under warranty. A month later I noticed damage on the edges of my hood. This damage could have only occurred while the hood was open. The only time the hood was open in that month was in Corwin’s shop. I originally brought the concern to the service manager, Shane. He had me go get an estimate which stated there was over $3,000 in damage. He then said he was going to bring it to the general manager, Daren Woulet. I never received a call back from Shane on the result of this conversation. This is the first disappointment I had with this company. I was finally able to reach Shane when he said they were not going to do anything about this $3,000 damage they caused. I then asked for Daren Woulet’s (the general manager) number. I called Daren at least 7 days in a row and left multiple messages with no response. This is the second disappointment I had with this company . I finally decided to show up in person in which Daren knew exactly who I was. Daren made me feel inferior, stupid, and did not take my concerns seriously. This was my third disappointment with this company. They did not offer ANY type of compensation for the damages they caused. I will never do any type of business Corwin again. More
Service department needs to be reviewed. Bought my ram rebel exactly 1 yr ago yesterday. In December 2021, the air suspension would occasionally leak and not refill. So I had to ride home Bought my ram rebel exactly 1 yr ago yesterday. In December 2021, the air suspension would occasionally leak and not refill. So I had to ride home from work with NO suspension. Putvit in a heated garage and it would work in the morning. Jan 2022 after a 3wk wait to get in, they say compressor valveboc bad. $1515 to fix. It would still deflate but went back up when I pushed the button. Late April/early may started having same problem. Got it in May 11th after a couple wks wait. This time they say compressor is bad. $1469, that brings us to now. Truck was at airport Thursday to Friday and bags were deflated again(1st cold day since May when last work was done) was just told it will cost $1059 because an air suspension bag is leaking. I really think they don't have a clue and just replace the next piece. After today there are 3 air suspension bags left. I guess who ever buys this truck next will only need to replace them (unless corwin starts over with a new owner) . Also they told me the front swaybar links were broke. I just replaced them in June. Will look when I get the truck home to see if they are. So,$4200 in 53 weeks I driven vehicle about 5000 miles, out of town twice. Once to casselton ( half the ride with no air suspension) VERY bad trip. Once this summer to the lake, no problems that trip. Really got screwed with this truck, thanks corwin, you won't get me again. VERY UNSATISFIED CUSTOMER!!!! More
Treated me like family. He was very nice and generous towards us. I would go to him again if I needed too! Great Job Eve! He was very nice and generous towards us. I would go to him again if I needed too! Great Job Eve! More
Lisa did such a great job making the buying process easy going. Her personality made the process that much more enjoyable! I would highly recommend Lisa to any individual that is looking to purchase a new/u going. Her personality made the process that much more enjoyable! I would highly recommend Lisa to any individual that is looking to purchase a new/used vehicle, she will ensure that you purchase the vehicle that is the best fit for you and meets all of your “checklist” items. I had a great experience, and will recommend family/friends to see her!! More
2.5 hours for an oil change and then 3 hours for 1000 in new accessories and I can't get a loaner car for the 5 hour wait... crap customer service. I regret buying my 65000 2022 ram from here. I am writing new accessories and I can't get a loaner car for the 5 hour wait... crap customer service. I regret buying my 65000 2022 ram from here. I am writing this review as I stand here and wait for my truck to get done. More
Rude. Awful customer service. No one there cares. I haven't heard 1 good thing about this place ever since moving here. I should have listened to the warni Awful customer service. No one there cares. I haven't heard 1 good thing about this place ever since moving here. I should have listened to the warnings and never have gone there. More
I have give this place 3 tries and every time the fail big. first time my I have my new jeep in for warranty work to replace rear cam. get my jeep back and they "forgot to reinstall" my after market 3rd big. first time my I have my new jeep in for warranty work to replace rear cam. get my jeep back and they "forgot to reinstall" my after market 3rd brake light ($100) value one of there techs took home or through away. Second time jeep was in to work on radio that failed a over the air update. waiting on parts a storm was coming in I called and stopped by to check on jeep because it had soft top on and I did not want it left out side with high winds and chance of hail. I was told it would be fine. It was not. When I picked up the jeep rear window had leaked in the high winds and not my rear storage area has standing water. 3 fail was in for an oil change. I waited for it at the dealer. everything seemed fine after service. I get home and park for an hour and go out and find 3 large puddles of oil under the jeep. opened the hood to find they dumped oil all over the side of the motor area where the filter is. Called to talk with service manager. was transferred around then was sent to someone to take a message. week has gone by and no one has called or emailed back More
I purchased my vehicle at Corwin 7 months ago. Every time since then when I’ve brought my car in for service, no one has ever been able to find record of the service contract I purchased, then have trouble f since then when I’ve brought my car in for service, no one has ever been able to find record of the service contract I purchased, then have trouble finding my appointments, and service on my vehicle is not only never fully completed as promised, but takes hours upon hours. An appointment to fix a flat took over 2 hours. Then this week I went in for an appointment that I’d made over 3 weeks ago, and once again they couldn’t find my appointment or car info without a big hassle. Then after waiting over an hour for a simple oil change, they proceeded to tell me that they didn’t have an oil filter in stock for my Honda Accord. They had over 3 weeks notice to have made sure they had a filter. Instead they told me that they don’t keep them in stock so they’d have to get one delivered to them. 2 1/2 hours later I was finally given my vehicle back. The oil change was done, but as per the usual, they did not complete all the work I’d been promised could be done at that appointment. I had informed them upon making my appointment that I also needed the front seat belt release button fixed, however once at the appointment they told me that no, they could not do that. Every time I go in there, I am promised things that are not delivered upon, and simple service work takes a minimum of 2 hours. Very frustrating experiences every time. More