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Corwin Chrysler Dodge Jeep RAM - Service Center
Fargo, ND
184 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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184 Reviews of Corwin Chrysler Dodge Jeep RAM - Service Center
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October 28, 2018
Cassidy was extremely helpful! I have been looking for a new car for a while now, and I contacted Cassidy about it. He was extremely adament in helping me find the right car by chec I have been looking for a new car for a while now, and I contacted Cassidy about it. He was extremely adament in helping me find the right car by checking out all the Corwin dealerships for the kind of car I was looking for. He met me at the Corwin Wholesale lot to check out a car, even that he works at Corwin Chrysler. What a guy! Ultimately I ended up buying a car from another city. This is because I was being very picky about the type of car I wanted. Cassidy is super friendly, helpful, and extremely easy to work with. I didn't feel pressured at all. Go have Cassidy help you find the prefect car you're looking for! More
by Roller
Employees Worked With
Cassidy Wren-Munn
June 27, 2018
Always helpful. Matt was my service provider and I can say that I definitely am glad. He made sure I was helped and pleased with my visit Matt was my service provider and I can say that I definitely am glad. He made sure I was helped and pleased with my visit More
by Topgoon
Employees Worked With
Matthew Schmaltz
June 01, 2018
Very Professional Service I bring in several vehicles a month for the organization I work for. There is one Service Advisor that stands out as one of the best: Jim Mitzel. W I bring in several vehicles a month for the organization I work for. There is one Service Advisor that stands out as one of the best: Jim Mitzel. When you visit with Jim, you quickly realize that he likes his job and is dedicated to helping you. He always calls back to either give you an update on your vehicle or tell you it's finished. While Corwin has many other service personnel that do a good job, Jim by far is the best! If you get lucky enough to have him assigned to your vehicle, you be assured that you will be taken care of! Nice job!!!!! More
by John Durham
Employees Worked With
Jim Mitzel
May 31, 2018
Corwin Dodge damaged my $70,000 truck DO NOT have your vehicle serviced here. I would be careful to trust any reviews over 3-stars with this company. They delete any negative feedback and DO NOT have your vehicle serviced here. I would be careful to trust any reviews over 3-stars with this company. They delete any negative feedback and block you from their Facebook page. A lot of the reviews on Google and other sites look staged. Their PR department is very active. They damaged my $70,000 truck and the GM refuses to accept accountability. The service I received was piss-poor, and when questioned they got defensive. I drove my truck 1.5hrs away to another Dodge dealer, and was told the damage they cause due to their poor craftsmanship (the work I questioned) will take over a week to repair. The GM told me I “accepted shipment” when I drove my new truck with 5,000mi on off the lot. Nope. I’m involving corporate. And if that doesn’t work, I’ll see them in court. I shouldn’t have to pay out of pocket to fix something “professionals” were paid for and failed to do correctly the first time. Edit: Corwin responded to me here but I’m not sure how to reply. So I’ll edit my post to reflect. Corwin Dodge never offered to go above and beyond to discount the work and fix the issues. Corwin Dodge threatened to place a lien against my vehicle because I refused to pay full price for poor quality work. Corwin Dodge told me to seek my future service work elsewhere and that I “accepted shipment”. The only thing Corwin Dodge offered was to have a second chance to further damage my truck, which I declined. My offer is, and will be until end of business, that Corwin Dodge allow another Dodge dealer in Jamestown, ND to fix their mistakes at Corwin Dodge’s cost. As to your allegation of publicily attacking your employees on “their social media accounts”, that is a bold faced lie. Dealerrater.com gives a consumer the opportunity to review company employees. If you do not appreciate my naming of the gentleman who referred to himself as the top GM, maybe you shouldn’t use a website that allows such. If you continue that claim, I will add that to the lawsuit I will file if you do not comply. Please note, I have recorded every conversation and taken screenshots of every post I have made. When you are ready to comply with my requests, you have my contact information. Otherwise, I will see Corwin Dodge, it’s owners, Tofflimers, and the employees I have had the pleasure of working with. Thank you for your time. More
by GSchmidt85
Employees Worked With
Greg Heinz (pretend GM)
March 29, 2018
bad service experience! The service department was not helpful in fixing any issues that I had! Accusing me of using wrong oil or not changing oil at all. Wouldn’t recommen The service department was not helpful in fixing any issues that I had! Accusing me of using wrong oil or not changing oil at all. Wouldn’t recommend this service department!! More
by Dave
Employees Worked With
Dustin Kolasa
March 05, 2018
Chad the service Advisor Chad was great and a very helpful Service Advisor, he answered all my questions and was nothing but respectful to me. In my opinion more people need Chad was great and a very helpful Service Advisor, he answered all my questions and was nothing but respectful to me. In my opinion more people need to be like this guy. More
by Moen88
Employees Worked With
Chad Brown
February 16, 2018
The worst! Let me start by saying, if I could give this company a negative star, they would get 4 of them. My wife and purchased a 2014 Jeep from them not long Let me start by saying, if I could give this company a negative star, they would get 4 of them. My wife and purchased a 2014 Jeep from them not long ago, we were initially told by the salesman that it had a limited warranty left on it, so we signed the paperwork, and about 2 hours later and after being approached by 6 different people (I am not kidding), we left. My wife drives the car for kid you not, 5 days, and we are back in the store having something repaired. Remember that limited warranty we were told about, it turned out that the car did not have one after all, just a lie the salesman told us when selling us the vehicle. That was the first return to the dealership for repairs. Another month went by and oh guess what we are back at the dealership for more repairs, only this time they fixed one problem and created another (one that no other mechanic could figure out) so for the third time in less then a year we brought the Jeep back in to have more repair work done. They don’t know what the problem is! They guessed it may be this and later found that it was that. Frustrated by this, we reached out to Chrysler Jeep and made our case, they didn’t care and were not going to do anything. After they figured out what the problem was, they called us and told us we could get the vehicle in and they would take the cost of the diagnostic check ($123.00) off of the cost of the repair, and my wife was even told that she would only have to pay for the part, not the labor (by their head mechanic no less). We had had enough and since Corwins was not willing to do more then refund one diagnostic fee (which remember, they told us they would), we decided to get rid of the Jeep and purchase a new car from a different dealership (best decision ever). Now they are refusing to refund the diagnostic fee, because the mechanic that offered the refund, apparently needs to be paid and that is our responsibility, not Corwins. Crooks! I highly recommend you go anywhere else to buy a vehicle. We wish we had. More
by P.Oed ex-customer
Employees Worked With
Tyler, service manager
December 28, 2017
2014 Ram 1500 Limited Air suspension issues So I bought a pre-owned 1500 Limited with air suspension about 18 months ago, after having numerous issues with the suspension and bringing into servi So I bought a pre-owned 1500 Limited with air suspension about 18 months ago, after having numerous issues with the suspension and bringing into service Tyler the service manager got together with the sales manager Amber and worked with Anthony Ruther our family’s salesperson to get me out of that and into a new 2017 Ram 1500 Big Horn. After a little bit of negotiating we were able to come together on a deal. Needless to say I was frustrated and was beginning to doubt the dealership. However this experience renewed my confidence in the dealership, and can say without a doubt that Corwin Dodge definitely cares for their customers. While you may be able to get a better price by driving 200 miles or whatever your thought process is, I highly doubt that you will find a better VALUE for your money. We also have our insurance through Allstate from Corwin and Brad in that department also reviewed our auto and home policies and noticed the previous agent had not put a very important coverage on our homeowners policy. Without him bringing up the sump pump coverage we would have never known we would not have been covered. A huge THANK YOU to everyone involved. More
by Woodworker56560
Employees Worked With
Tyler service mgr, Adam in Finance, Brad in Insurance. , Anthony Ruther, Amber Christl
November 13, 2017
no accountability Brought in vehicle for tires. Was supposed to receive a call when completed, did not get a call. Job was completed at 4:30. Called Service departmen Brought in vehicle for tires. Was supposed to receive a call when completed, did not get a call. Job was completed at 4:30. Called Service department at 6:30, was told they had no record of my vehicle being in. Service manager called and said he was looking into it and would call back. Was given a ride to the dealership, went in looking for service manager, he had left for the day. Service writer was gone and not answering personal phone. Was able to resolve issue with a different service writer. Found out my service writer didn't enter my information into the system. I have not received a follow up call on my experience, nor do I expect one. I won't be doing business with the service department again, and have advised family and friends to do the same. More
by nick
Employees Worked With
Brad Roller
October 23, 2017
Engine replacement went to pick it up after competed and found power steering fluid and oil leaking under my truck also a nut in the belt assembly missing, transmission went to pick it up after competed and found power steering fluid and oil leaking under my truck also a nut in the belt assembly missing, transmission dip stick tube is missing a bolt that holds it in place. Engine only lasted 61,000 before a valve spring broke and was in to the same dealership a couple of week prior complaining about engine tick but was told it was a broken manifold bolt they replaced it and I told them the noise was still there they commented it was the hemi sound. More
by Tractorman
Employees Worked With
Victor
