Corwin Chrysler Dodge Jeep RAM - Service Center

They were courteous. They completed the work that was requested on time and give me options for additional work that needed to be done. They completed the work that was requested on time and give me options for additional work that needed to be done. More

Good. Every thing was covered All expectations were met including some outstanding recall work and it was all finished earlier than expected Every thing was covered All expectations were met including some outstanding recall work and it was all finished earlier than expected More

I've dealt with Josh for 24 years. He is excellent He has always been very good to work with He is excellent He has always been very good to work with More

Happy with customer service and maintenance. Has always meet my expectations and always have been honest when work would be done Has always meet my expectations and always have been honest when work would be done More

Took care of everything, as scheduled, in a timely manner and was courteous throughout. Got the job done as needed. and was courteous throughout. Got the job done as needed. More

Had my 2019 ram in for an AC charge. I had an appointment for 11AM. The service rep sad that it would be done by 2:00. They never replied to me even though I gave them my current number. I had an appointment for 11AM. The service rep sad that it would be done by 2:00. They never replied to me even though I gave them my current number. I call them around 2:30 and no one knew anything about it. They told me that I was wrong, that I didn’t have an appointment. About a half hour later I called again. They said that they lost it in thier shop because I didn’t have an appointment. You’d think they would have questioned a truck that was setting in the way for hours. They also said that they tried calling me at three different times. I had her give me the number that they called. It was the phone number for the prior owner. I had told them that it had to be done by the end of the day because I needed it that evening. Should have not been a problem because the job should have only taken 1/4 hour-1 hour. I called them again at 4:30 but was told that the service department was too busy to answer the phone but one of the managers would call me back. I called them back several times after that but was unable to get ahold of the service dept. Then when I called back at a little after 5:30, I was told that the service dept was closed and no one was there. Was told that I should call back in the morning. Then about an hour later a guy called me and said that if I had Cash or a credit card and get down there right away that he would release it to me. I did receive a call from a manager(I think that’s what he was), later the next day. I was unable to answer the phone at that time so he left a voice mail. He appoligised and said that there was nothing they could do for me. Too bad you can’t give a -5 rating. More